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AutoStar of Durham
Durham, NC
15 Reviews
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Showing 15 reviews
May 17, 2019
Worst Car buying experience I've had My car buying experience was so I professionally handled. My car was missing a cap and the tire pressure monitor has been wrong since I purchased the My car buying experience was so I professionally handled. My car was missing a cap and the tire pressure monitor has been wrong since I purchased the vehicle. The gentleman that I was working with apparently left the company. Totally understandable there is a transition period for new employees picking up deals that were not ones they worked on. I was told by the previous employee these issues would be taken care of, another current employee Arianna or something was witness to all of this as well. When I spoke with her she was “willing” to come out of pocket to take care of these expenses, a day later and new manager and suddenly the company could no longer fix these issues because I never signed an I owe you with the company. 1) never knew that was a thing needed to be done 2 ) no one from the autostar store explained to me what that was during the purchasing process. Now I’ve worked in customer service for years and the simple and most respectable move would be to fix the issues as to not get a poor review like this. Instead I’ve been told for a week not my problem basically. I would not recommend this place to an enemy. Do not get bamboozled like I did. There are plenty of mom and pop smaller dealerships in the area I’m mad at myself for jumping at the first one I found. Again DO NOT DO IT do yourself a favor and save yourself the stress it’s not worth it. More
by eddydavis
Employees Worked With
Gary, D D, Derrick Fleming
Helpful April 13, 2019
Buying Car Very Friendly staff. Arianna was all smiles the entire time. They were very busy and never seemed to get frustrated or overwhelmed! Overall great expe Very Friendly staff. Arianna was all smiles the entire time. They were very busy and never seemed to get frustrated or overwhelmed! Overall great experience! More
by Crobertson
Employees Worked With
D D, Derrick Fleming
April 04, 2019
Ask for Derrick or yandel the got you If anybody need a car used or new I highly encourage you to visit auto star in Durham they got what you want anytime amazing first time buying a car If anybody need a car used or new I highly encourage you to visit auto star in Durham they got what you want anytime amazing first time buying a car More
by Big jizzle
Employees Worked With
Derrick Fleming, Yandel Lleras
March 13, 2019
15 Toyota Camry I would recommend AutostarUSA Of Durham to everyone. Yandel speak Spanish so he was able to help my husband and include him in the process , he kept I would recommend AutostarUSA Of Durham to everyone. Yandel speak Spanish so he was able to help my husband and include him in the process , he kept us up to date and explain him self to us very well. He is a car guy great mechanic as well he work on my sister car that how I recognize him on Facebook and made me come there I know he won’t lie for a sale he is very honest and that hard to find when dealing with dealership. I didn’t feel rob or pressure process was very easy. More
by Walter
Employees Worked With
Yandel Lleras
March 09, 2019
Great customer service friendly lovely Great customer service friendly employees..and easy to get along wit and understanding..i wud recommend this place to any one that is tryin to get a v Great customer service friendly employees..and easy to get along wit and understanding..i wud recommend this place to any one that is tryin to get a vehicle..... More
by Deenique
Employees Worked With
D D
March 06, 2019
Nothing less than awesome people! Be honest and they will do their best to get you into the car you want or need! Best car experience EVER! What are you waiting for....seriously, GO T Be honest and they will do their best to get you into the car you want or need! Best car experience EVER! What are you waiting for....seriously, GO TO AUTOSTAR NOW!! More
by Melindamb
Employees Worked With
D D
February 28, 2019
Great experience First time buying a new car from a dealership and the experience has been great. Ariana treated me like family and made me feel welcome First time buying a new car from a dealership and the experience has been great. Ariana treated me like family and made me feel welcome More
by Des
Employees Worked With
D D
February 27, 2019
Very fast down to the point Very friendly and good service answered all my questions good customer service very agressive and amazing price worked well woth my budget definitely Very friendly and good service answered all my questions good customer service very agressive and amazing price worked well woth my budget definitely recomend 👍👍👍 thumbs up More
by Marco
Employees Worked With
Yandel Lleras
February 27, 2019
amazing Great customer service!! Yandel was so knowledgeable about all the different cars and helped me pick the best one for me!! Definitely going to recomm Great customer service!! Yandel was so knowledgeable about all the different cars and helped me pick the best one for me!! Definitely going to recommend you guys!!! More
by HisQueen
Employees Worked With
Yandel Lleras
February 27, 2019
Excellent Service Excellent service, very knowledgeable amd very helpful with the xxxxxx of buying my vehicle. My answers were all answered without hesitation. Would de Excellent service, very knowledgeable amd very helpful with the xxxxxx of buying my vehicle. My answers were all answered without hesitation. Would definitely buy from again when I’m in the market for my sons vehicle. More
by Johana516
Employees Worked With
Yandel Lleras
