Autobahn BMW

Excellemt service This was our first time at this dealership and right from the initial phone call to driving 150 miles to the service center everyone from the greeters This was our first time at this dealership and right from the initial phone call to driving 150 miles to the service center everyone from the greeters to the service advisers were excellent. We did have a loaner for the day and even that experience was hassle free and exceeded our expectations. Autobahn BMW truly excelled in all aspects of our visit. I would definitely recommend them to all customers. Excellence in all aspects. More

Excellent experience Greeted with a pleasant smile. Advised what was wrong. It was checked out and was told clearly what was wrong. I was told that I would be given a call Greeted with a pleasant smile. Advised what was wrong. It was checked out and was told clearly what was wrong. I was told that I would be given a call advising me of the estimate and asking if I wanted to have it done, and I received that call. I was given a ride to my office. Everyone very nice. I received a call that afternoon from my service advisor that my car was ready. When I returned to the dealership the same afternoon, car was ready and service advisor helped me check out. All people I dealt with were courteous and professional. More

Excellent Service The BMW service center at Autobahn provides excellent service. Service on my car has always been completed without any problems. Mike Emery is alway The BMW service center at Autobahn provides excellent service. Service on my car has always been completed without any problems. Mike Emery is always helpful. They always provide a courtesy car to take me to work and pick me up promptly once my car is ready. More

Battery Replacement for 2012 BMW 135i I went in to replace a battery for my 2012 BMW 135i. I found a special on BMW's website which this dealer was listed as one of 3. I am glad I did as t I went in to replace a battery for my 2012 BMW 135i. I found a special on BMW's website which this dealer was listed as one of 3. I am glad I did as they provided excellent service which far exceeded my expectations. Mike Emery took my information and did not try to oversell me which was very impressive. He sold me the right battery for my VIN. They also replaced my airbag on a recall without me having to ask to have it done. My clock was set correctly and my car was washed and vacuumed. I was so impressed that I plan to make this my BMW shop of choice. I am planning to order and buy the Power Package II kit for my car. Originally I was looking into doing it through the internet using a BMW online dealership and having a possible BMW indie shop install it. Now I am considering Autobahn as my dealership of choice. It isn't the closest as I live in Arlington, but it is the best. The waiting room had complementary WIFI and soft drinks. It also had my potential future next car which was a BMW M2! Again Mike Emery was an outstanding employee! More

The absolute BEST service center. Every car needs service or maintenance if you are one that believes in actually taking care of your car for dependability. I take the time to make sur Every car needs service or maintenance if you are one that believes in actually taking care of your car for dependability. I take the time to make sure my car is periodically checked before things can fail. Either way, Chris Stokes or Charlie Smithson have provided me excellent attention and service for the past 15 years, that no other dealer has. Thank you guys. More

Excellent service Always receive excellent service at Autobahn. Chris is always helpful. He is very knowledgable and give me detailed information on the service needed. Always receive excellent service at Autobahn. Chris is always helpful. He is very knowledgable and give me detailed information on the service needed. All service done was completed in a quick professional matter. This is the reason that we use Autobahn. More

Great service as usual. Great service from Charlie Smithson and the BMW technicians. Promised time was met or even bettered - that was much appreciated. This is the best s Great service from Charlie Smithson and the BMW technicians. Promised time was met or even bettered - that was much appreciated. This is the best service dept. i have seen, and I'm 88 years old! Les Neumann More

Excellent service I received excellent service, and advice. There was a very close call on some optional service. I was given detailed information, and allowed to make I received excellent service, and advice. There was a very close call on some optional service. I was given detailed information, and allowed to make a decision based on that information. At no time did I believe I was being "up sold". It was clear their focus was safety. More

I3 Service Experience I? was able to get in 45 minutes after I? called for an appointment. The service advisor estimated a two hour wait. So I? decided to stay there. The w I? was able to get in 45 minutes after I? called for an appointment. The service advisor estimated a two hour wait. So I? decided to stay there. The waiting lounge is excellent with huge TV’s, drinks, snacks, etc. I? was pleasantly surprised when the service was finished in one hour and the car been washed and ready to go. Overall a good experience. More

Quick & Efficient Quick, efficient, and the customer service rep David Rodriguez was very helpful and easy to deal with. Would have no reservations bringing my car in Quick, efficient, and the customer service rep David Rodriguez was very helpful and easy to deal with. Would have no reservations bringing my car in for service here again. More