
Autobahn BMW
Fort Worth, TX
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Excellent services Dennis provided good services to me. Honest and straightforward explaining the details. I was considering three cars in the beginning. After Dennis’s Dennis provided good services to me. Honest and straightforward explaining the details. I was considering three cars in the beginning. After Dennis’s analysis, I decided to go with his recommendation. More
Exemplary customer service! I was 6 hours late for a service appointment due to my husband's emergency trip to the hospital. My usual service adviser, Charlie Smithson, had just I was 6 hours late for a service appointment due to my husband's emergency trip to the hospital. My usual service adviser, Charlie Smithson, had just been called away on a family emergency when I arrived and Karla stepped right in to help me. She was efficient, figured out the issue and took care of it. She went above and beyond what she needed to do, but Autobahn customers have come to expect that! That's why I've bought 5 cars from Autobahn and always use their service department. Thanks, Karla and Charlie and all your team! Betsy Senter More
Excellent Service is the norm here If you wan to be pleasantly surprised, try Autobahn the next time you need service work. The are closer choices for me, but I prefer to continue to u If you wan to be pleasantly surprised, try Autobahn the next time you need service work. The are closer choices for me, but I prefer to continue to use Autobahn. More
Never Disappoints I have veen an Autobahn customer since 1991 and have bought several cars from Volvos to BMWs. The service is what keeps me coming back as I feel like I have veen an Autobahn customer since 1991 and have bought several cars from Volvos to BMWs. The service is what keeps me coming back as I feel like I am treated like family. I have luxury auto dealerships close to home and work, but Autobahn is special to my wife and I. More
BMW service Mark is wonderful. Always has a smile on his face. I’ve been dealing with him for over 6 years with 2 BMWs. He has been honest about what my car needs Mark is wonderful. Always has a smile on his face. I’ve been dealing with him for over 6 years with 2 BMWs. He has been honest about what my car needs when I bring it in for service. He makes suggestions and let’s me know what the priorities are. I trust him 100 percent. More
Maintenance Karla is the best!! She is always there to help and take care of all my car's needs. She is very professional and available whenever I need her help. Karla is the best!! She is always there to help and take care of all my car's needs. She is very professional and available whenever I need her help. More
Excellent service, as always! My service advisor was informative, thorough, and timely in his communications. Great job by all who assisted, from the courtesy driver to the Servic My service advisor was informative, thorough, and timely in his communications. Great job by all who assisted, from the courtesy driver to the Service Manager! More
Excellent Pleasant people and a painless experience on trade-in and ordering new vehicle. The salesman and others I dealt with were knowledgeable and personable Pleasant people and a painless experience on trade-in and ordering new vehicle. The salesman and others I dealt with were knowledgeable and personable. No high pressure tactics. Have bought several vehicles from this dealership. More
Service Routine service on 528i - Chris discussed the items requiring service and answered all my questions. Completed all tasks discussed and ready the same Routine service on 528i - Chris discussed the items requiring service and answered all my questions. Completed all tasks discussed and ready the same day. Excellent! More
Airbag recall Autobahn has a consistent track record of excellent customer service. I was in and out within minutes, without an appointment!! I have become a loya Autobahn has a consistent track record of excellent customer service. I was in and out within minutes, without an appointment!! I have become a loyal customer More