Autobahn BMW

Timely and Attentive I arrived at 6:45 a.m. for 7:00 a.m. opening so that I could get quick contact with service manager. The dealership had sometime since my last visit I arrived at 6:45 a.m. for 7:00 a.m. opening so that I could get quick contact with service manager. The dealership had sometime since my last visit changed the service lanes into the service bay and so that although the first customer, two other cars got ahead of me by knowing the new service lane configuration. But as the third customer of the morning, I had a service manager within minutes of driving into the service bay area who had all the electronic record and details about my car and me. I chose not to take a rental car while mine was being serviced. A dealership shuttle had me at my office within minutes of me delivering my car to the service manager. Later that day the service manager called with details of my service and with two additional repair needs that the service had discovered. I authorized the additional items and my car was ready by early morning of the next day and with the cost as quoted by the service mananger in his call to me. My experience with Autobahn service has always been top quality, timely, and attentive. This is my third BMW from Autobahn and my experience has never varied from top quality, timely, and attentive. More

When the car asks for service Very responsive, friendly and informative, timely service. Easy to make the appointment online and comfortable waiting room. A b c d e f g h Very responsive, friendly and informative, timely service. Easy to make the appointment online and comfortable waiting room. A b c d e f g h More

Exemplary customer service! I was 6 hours late for a service appointment due to my husband's emergency trip to the hospital. My usual service adviser, Charlie Smithson, had just I was 6 hours late for a service appointment due to my husband's emergency trip to the hospital. My usual service adviser, Charlie Smithson, had just been called away on a family emergency when I arrived and Karla stepped right in to help me. She was efficient, figured out the issue and took care of it. She went above and beyond what she needed to do, but Autobahn customers have come to expect that! That's why I've bought 5 cars from Autobahn and always use their service department. Thanks, Karla and Charlie and all your team! Betsy Senter More

Excellent services Dennis provided good services to me. Honest and straightforward explaining the details. I was considering three cars in the beginning. After Dennis’s Dennis provided good services to me. Honest and straightforward explaining the details. I was considering three cars in the beginning. After Dennis’s analysis, I decided to go with his recommendation. More

Safety inspection I needed to get a last minute safety inspection. Mike Emery was fabulous getting me in and out so I could go get my new sticker while in town. Thank y I needed to get a last minute safety inspection. Mike Emery was fabulous getting me in and out so I could go get my new sticker while in town. Thank you Mike for a seamless experience. More

Excellent Service is the norm here If you wan to be pleasantly surprised, try Autobahn the next time you need service work. The are closer choices for me, but I prefer to continue to u If you wan to be pleasantly surprised, try Autobahn the next time you need service work. The are closer choices for me, but I prefer to continue to use Autobahn. More

Never Disappoints I have veen an Autobahn customer since 1991 and have bought several cars from Volvos to BMWs. The service is what keeps me coming back as I feel like I have veen an Autobahn customer since 1991 and have bought several cars from Volvos to BMWs. The service is what keeps me coming back as I feel like I am treated like family. I have luxury auto dealerships close to home and work, but Autobahn is special to my wife and I. More

BMW service Mark is wonderful. Always has a smile on his face. I’ve been dealing with him for over 6 years with 2 BMWs. He has been honest about what my car needs Mark is wonderful. Always has a smile on his face. I’ve been dealing with him for over 6 years with 2 BMWs. He has been honest about what my car needs when I bring it in for service. He makes suggestions and let’s me know what the priorities are. I trust him 100 percent. More

Excellent Pleasant people and a painless experience on trade-in and ordering new vehicle. The salesman and others I dealt with were knowledgeable and personable Pleasant people and a painless experience on trade-in and ordering new vehicle. The salesman and others I dealt with were knowledgeable and personable. No high pressure tactics. Have bought several vehicles from this dealership. More

Maintenance Karla is the best!! She is always there to help and take care of all my car's needs. She is very professional and available whenever I need her help. Karla is the best!! She is always there to help and take care of all my car's needs. She is very professional and available whenever I need her help. More