
Autobahn BMW
Fort Worth, TX
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Service Review the dealership was able to get me in the following day once my son informed me that the car had an issue. The dealer ship was able to shuttle me to w the dealership was able to get me in the following day once my son informed me that the car had an issue. The dealer ship was able to shuttle me to work as well as pick me up from work once the repairs were completed the same day. My advisor was very knowledgeable and polite and kept me well informed. More
Great service David did an excellent job taking care of my car. He kept me informed and the work was done in a timely manner. Thank you. David did an excellent job taking care of my car. He kept me informed and the work was done in a timely manner. Thank you. More
Continued Service Great customer service from the moment I drove up to the lady greeting me to returning to pick up my car. Chris Stoker is a first class professional a Great customer service from the moment I drove up to the lady greeting me to returning to pick up my car. Chris Stoker is a first class professional and always treats me with respect and genuine care. We always receive an outstanding experience at Autobahn BMW. More
Quick in and out This trip was for warranty emissions work. very smooth/Clean. Drop off was easy although I prefer to drop off anytime without an appointment. I'll u This trip was for warranty emissions work. very smooth/Clean. Drop off was easy although I prefer to drop off anytime without an appointment. I'll use them again. More
Continuing Excellence We have received another excellent result from service on a BMW at Aurobahn. My 740Li had developed an idiosyncracy that was not related to all profil We have received another excellent result from service on a BMW at Aurobahn. My 740Li had developed an idiosyncracy that was not related to all profiles or keys. Both keys elicted the same problem with an electronic function on one profile, but not on the other. The service department were able to find and correct the flaw with the performance for that specific profile. There was one small hiccup. We were early for the routine oil change under warranty, but we asked to have it done while they had our vehicle. After picking the car up, the electonic issue was completely resolved, but the oil change indicator was still set for oil change in 1200 miles. We checked the paperwork from the service, and saw that the oil and filter change had been performed. We took the car back to the dealership and waited in the customer lounge while our car was driven into the service center to have the oil change indicator updated. It was returned to us with a car wash thrown in for good measure. More
Car needed Service I have been a long time customer of Autobahn and the service is always excellent. I never had a service advisor however this time a young man smiled I have been a long time customer of Autobahn and the service is always excellent. I never had a service advisor however this time a young man smiled and ask me after explaining the service I received if he could be my service advisor. His name was David Rodriguez and I was more than glad to say yes. I was very pleased once again with the service. More
Great service Service accurate and quick. Advisor was knowledgeable and very professional. Went out of his way to make my experience exactly what I needed. Mark Bri Service accurate and quick. Advisor was knowledgeable and very professional. Went out of his way to make my experience exactly what I needed. Mark Britton is my advisor from now on. More
Easy, quick, no hassle. The appointment was quick and hassle free. Drop off and pick up were both handled in a timely manner. Service consultant kept me up to date on the n The appointment was quick and hassle free. Drop off and pick up were both handled in a timely manner. Service consultant kept me up to date on the necessary repairs. More
Computer Alert Service Required Unexpected computer alert for service required on day runner lights malfunction. Immediately drove to Autobahn to have car checked by Service Advisor Unexpected computer alert for service required on day runner lights malfunction. Immediately drove to Autobahn to have car checked by Service Advisor, David Powell. David immediately assisted and car was examined and repaired while I waited in the lounge. Autobahn has readily assisted when problems occurred on the BMW. Very satisfied with service provided by David, ecstatic that he has returned to the Service Department as the lead. More
very professional I had an oil leak and contacted the service dept. Shelby Sheely give me an appointment the next day. Very satisfied with the service. Mark Brit I had an oil leak and contacted the service dept. Shelby Sheely give me an appointment the next day. Very satisfied with the service. Mark Britton assure me the problem will be fix in a timely manner. He was very professional and knowledgeable. Great experience. More