Autobahn BMW

Very customer service oriented Mark was very efficient and attentive to what we needed. Other employees also seemed friendly and courteous. Dealership kept to promised deadlines an Mark was very efficient and attentive to what we needed. Other employees also seemed friendly and courteous. Dealership kept to promised deadlines and finished the work in a timely manner. More

Attentive to My Needs When I need to leave my vehicle for several days, there is always a loaner car available that fits my schedule. Service adviser always keeps me inform When I need to leave my vehicle for several days, there is always a loaner car available that fits my schedule. Service adviser always keeps me informed on what is going on with my vehicle. I was in for a repeat problem and I was disappointed that the dealer didn't find the remedy through BMW when it was in the first time. BMW knew of the need to calibrate the computer to a different setting to prevent transmission error from occurring. Somehow the dealer did not know of this problem the first time I had vehicle in. It was fixed properly, but not the first time it was brought in. More

Efficient, customer friendly, excellent mechanics Mike is wonderful. He got me right in, got my air conditioning problem diagnosed and repaired and had me on my way. He is always professional, courte Mike is wonderful. He got me right in, got my air conditioning problem diagnosed and repaired and had me on my way. He is always professional, courteous and informative. The new entryway has made the check in process much more efficient with no wait and immediate attention! Everyone is so friendly and approachable, eager to answer questions and offer assistance. My car is always detailed beautifully! I appreciate the beverages and snacks and the clean spacious customer service area and restroom! More

Immediately greeted, provided transportation, and one my way The service technicians were very friendly and knowledgeable. The repair was performed quickly. The loaner vehicle was new and was a pleasure to dri The service technicians were very friendly and knowledgeable. The repair was performed quickly. The loaner vehicle was new and was a pleasure to drive. This survey is a pain to complete with so many mandatory items. I suspect it is too long to complete every time I visit. I will probably ignore it next time. More

Bailey and Karla are the Best I can tell you my decision to continue to bring my car to Autobahn is because of my experiences with Karla (my service rep) and Bailey (my transportat I can tell you my decision to continue to bring my car to Autobahn is because of my experiences with Karla (my service rep) and Bailey (my transportation rep). Karla is always timely and thorough in my service issues and Bailey always has a car ready. My personal work office is always busy and dynamic, so being able to count on Karla and Bailey is critical. They always deliver so as long as they are at Autobahn, I will return for my service needs. More

excellent, fast, correct, friendlyWelcomed by Welcomed by friendly people, Paul Lopez was outside waiting for my wife and me, introduced us to service people who got the job done correct and fast Welcomed by friendly people, Paul Lopez was outside waiting for my wife and me, introduced us to service people who got the job done correct and fast while making us feel at home. More

Brand New X5 My wife and I picked up my new X5 on Saturday. Dennis and Jennifer were fantastic. Autobahn is a great dealership and very easy to work with. My wife and I picked up my new X5 on Saturday. Dennis and Jennifer were fantastic. Autobahn is a great dealership and very easy to work with. More

Very accommodating I called that morning, got an appointment for that afternoon. My service agent got a loaner car for me that very day! Very accommodating! And great I called that morning, got an appointment for that afternoon. My service agent got a loaner car for me that very day! Very accommodating! And great service! More

Great, friendly and efficient Karla, and others are always professional, efficient, friendly and honest. I would recommend service and sales to anyone. this is my 5th BMW vehicle a Karla, and others are always professional, efficient, friendly and honest. I would recommend service and sales to anyone. this is my 5th BMW vehicle and I will continue to trade with this firm. More

Fast and easy I registered on line and was able to get an early appointment. I was greeted right away and the service guy took it from there. He gave me the option I registered on line and was able to get an early appointment. I was greeted right away and the service guy took it from there. He gave me the option to have a shuttle to work or wait 1 1/2 hours. I elected to wait and go through email in the lounge. Car was completed in about 1:15 and I was on my way. Lounge internet allowed me to get work done while I waited More