
Autobahn BMW
Fort Worth, TX
Filter Reviews by Keyword
By Type
Showing 1,460 reviews
Wonderful Experience I was able to get my car serviced on the date that I requested. Mark Britton thoroughly explained everything on my warranties on my car and discussed I was able to get my car serviced on the date that I requested. Mark Britton thoroughly explained everything on my warranties on my car and discussed when I should bring my car back in to be serviced. The wait time was very minimal and I would highly recommend any one that owns a BMW to have it serviced at Autobahn. I would also recommend that they request Mark Britton. He is very knowledgeable and answers any questions or concerns in a very professional manner. More
Great service as always Chris Stoker goes above and beyond to provide excellent service. I ask for him every time. He makes the process so easy and seamless that I don't mind Chris Stoker goes above and beyond to provide excellent service. I ask for him every time. He makes the process so easy and seamless that I don't mind taking my car in for service. More
Excellent Service Chris Stoker provides good service. He is efficient, friendly, and thoroughly explains the reasons and progress of service. I really appreciate the Chris Stoker provides good service. He is efficient, friendly, and thoroughly explains the reasons and progress of service. I really appreciate the changes that have been made to the service center. David Powell is doing an excellent job as always. More
Service Chris Stoker was incredible as my service advisor. Brought in my X5 and Chris kept me informed on the progress. Fast and reliable customer service! Chris Stoker was incredible as my service advisor. Brought in my X5 and Chris kept me informed on the progress. Fast and reliable customer service! More
Exceeded expectation, as usual and appreciated. Chris Stoker continues to represent Autobahn as a "customer first" organization. Trust, credibility, availability, follow up, follow through...all cus Chris Stoker continues to represent Autobahn as a "customer first" organization. Trust, credibility, availability, follow up, follow through...all customer service standards missing in so many customer service experiences today. Thank you Chris & Autobahn team!. More
Exceptional service!!!! Karla is incredible, always ready to help when I take my X5 for service. She keeps me informed at all times and my vehicle is always ready when promis Karla is incredible, always ready to help when I take my X5 for service. She keeps me informed at all times and my vehicle is always ready when promised. Bailey is a sweetheart, she always has a loaner ready for me. More
Courteous service, excellent interaction It is always nice to be treated with respect and to be informed of the progress in the service of your vehicle. The service department at Autobahn is It is always nice to be treated with respect and to be informed of the progress in the service of your vehicle. The service department at Autobahn is exceptional and the service managers are fantastic. More
Wonderful My service advisor Charlie smithson is Wonderful! From the time I arrived to drop off my car the service was excellent. I truly love using technolog My service advisor Charlie smithson is Wonderful! From the time I arrived to drop off my car the service was excellent. I truly love using technology, texting to give me status and provide where/ progress of getting my car completed. My loaner car was also very nice... I've been a customer of Autobahn for over 19 years because of their great service! More
Cared about the customer I returned my 2017 BMW X3 after only two months and 560 miles with an emission fault. I was extremely unhappy and dissatisfied with the automobile. I I returned my 2017 BMW X3 after only two months and 560 miles with an emission fault. I was extremely unhappy and dissatisfied with the automobile. I was exploring a way to get my money refunded for the car. I left the car there for four days and they finally called to tell me it was ready. Upon arriving at the service center, I was met by David Powell, Service Drive Manager. He took me into an office and thoroughly explained the comprehensive testing they performed to isolate the fault cause, replacement of the Integrated Supply Module, and final verification testing. I am impressed and pleased with the effort to ensure my complete satisfaction. More
Ultimate Service for my Ultimate Driving Machine! Autobahn BMW consistently provides unparalleled service. I have no reservations recommending Autobahn BMW to my friends and coworkers. Mark Britton Autobahn BMW consistently provides unparalleled service. I have no reservations recommending Autobahn BMW to my friends and coworkers. Mark Britton is a joy to work with! More