
Autobahn BMW
Fort Worth, TX
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It was wonderful. David was great. He had my car ready when he said it would be. He also kept me in the loop of what was going on. David was great. He had my car ready when he said it would be. He also kept me in the loop of what was going on. More
Friendly staff Made the car buying process relatively painless. Beautiful cars, friendly service, reasonable deals. I did not qualify for one deal that they said I w Made the car buying process relatively painless. Beautiful cars, friendly service, reasonable deals. I did not qualify for one deal that they said I would originally is why I deducted one star. More
Consistently excellent After 5 years of experience with this service department I can honestly say they provide the highest level of consistently excellent service. They are After 5 years of experience with this service department I can honestly say they provide the highest level of consistently excellent service. They are courteous, give prompt, honest updates and truly take care of their customers. Thank you for another great experience! More
Excellent Chris, does an outstanding job. Very professional and efficient. The lounge area is clean, big screen TV's is a nice touch. Everyone seemed to be frie Chris, does an outstanding job. Very professional and efficient. The lounge area is clean, big screen TV's is a nice touch. Everyone seemed to be friendly and willing to help as needed. More
Pleasant Experience This was a very pleasant car buying experience & we are happy with the purchase of our new 2017 BMW X3 xdrive. The customer service at this dealership This was a very pleasant car buying experience & we are happy with the purchase of our new 2017 BMW X3 xdrive. The customer service at this dealership was outstanding. Everyone here was friendly, courteous & made us feel comfortable from the minute we entered the door. There was no effort to intimidate or pressure us during the sales process. More
Purchase of New Car From first contact to drive out the experience was excellent. We will purchase from them again. We've owned Five BMWs and this was the best purchase From first contact to drive out the experience was excellent. We will purchase from them again. We've owned Five BMWs and this was the best purchase experience of all. More
Annual service call All service performed as expected including telling me what was done. Also, Mel, the shuttle driver was very knowledgeable of area as well as friendl All service performed as expected including telling me what was done. Also, Mel, the shuttle driver was very knowledgeable of area as well as friendly. More
Service Made an appt. online and they couldn't find the reservation...they still took care of my car needs. I would recommend updating online services. As a Made an appt. online and they couldn't find the reservation...they still took care of my car needs. I would recommend updating online services. As a "millennial" I hate having to call to make an appt. More
Repair and Service I had to leave my car overnight since it was Sunday when my runflat tire had a nail. On Monday the service department notified me that tire would be I had to leave my car overnight since it was Sunday when my runflat tire had a nail. On Monday the service department notified me that tire would be replaced. I arrived at the dealership to discover my previous Service Advisor, David Powell had returned to the Service Department and knew I would be taken care of. David was and will always be the best he had assisted me from the onset when I purchased the car in 2012. More
Second time buyer This was my second purchase at this dealership. Both times I was treated fair and was given honest answers. Ken took the time to go over everything This was my second purchase at this dealership. Both times I was treated fair and was given honest answers. Ken took the time to go over everything with me and my wife. Closing was easy and never felt pressured More