Autobahn BMW

Great experience from the beginning! Mike, Greg and Daniel made my new car purchase as smooth as I have ever had! Mike, Greg and Daniel made my new car purchase as smooth as I have ever had! More

Greg helped me buy my first BMW, helped with any issues and made sure I was pleased with my purchase. When I decided to buy another BMW so soon after my first, Greg made sure I got the car I wanted and mad and made sure I was pleased with my purchase. When I decided to buy another BMW so soon after my first, Greg made sure I got the car I wanted and made sure I got a great deal on the new car and a good return on my trade-in. Greg has been awesome to me, making sure I know all the cool gadgets and all the important stuff to keep me safe in my new car. One of the most important things he did, and I think every dealer across the United States should be required to do the same, was help me set up my hands free for my phone so I won’t be distracted by it.. Awesome work to Greg. I’ll tell all my friends looking for a BMW. More

Mr. Chandler was very personable and accommodating to any need or request I had so it made the process that much easier. One of the better car buying experiences I've had. need or request I had so it made the process that much easier. One of the better car buying experiences I've had. More

Great experience and very easy process from test driving vehicles to the purchase process. Definitely recommend Jorge and Autobahn BMW. vehicles to the purchase process. Definitely recommend Jorge and Autobahn BMW. More

Jorge Ruiz was great! He made the buying process smooth and was straightforward throughout. Would definitely recommend Jorge and the Autobahn team and would definitely do He made the buying process smooth and was straightforward throughout. Would definitely recommend Jorge and the Autobahn team and would definitely do business with in the future. More

What happened to this place? For many years, Autobahn has been a gold standard in Fort Worth luxury auto sales. I purchased a pre-owned 2022 Cadillac Escalade with confidence f For many years, Autobahn has been a gold standard in Fort Worth luxury auto sales. I purchased a pre-owned 2022 Cadillac Escalade with confidence from them in April, along with a couple of service packages. In mid-July I found myself needing to replace a tire, which was covered under a wheel and tire policy. When I opened my email from the Finance Manager (Cole Harmon) that contained my contract info, the attachment was completely corrupted and garbled. I called to ask for a new one, but was informed that he no longer worked there. So I asked for my sales rep, Damon Gaines (who was GREAT to work with, by the way), and was told the same thing - he was no longer there. I asked the operator who could help me with this, and she transferred me to someone named Fran, who I think was in Customer Finance from his voicemail. I left a detailed voice message, simply asking for a copy of my contract and service plans. It's been 2 days and I've gotten zero emails and zero return phone calls. I guess I'm going to have to drive down there and speak to a manager or something, which seems absurd. I'm told by a friend who was car shopping there a couple of weeks ago that there's apparently a new manager and several people he knew working there have gotten unhappy and left, so I'm not sure if the turnover is related to that or what's going on. But I would seriously recommend prospective purchasers shop around at this point, since my experience has certainly changed my mind about Autobahn being a customer service company. More

I am writing to express my disappointment with the service I received from Autobahn BMW Fort Worth. I have been a loyal BMW owner for many years, and I have always been happy with the service I have r service I received from Autobahn BMW Fort Worth. I have been a loyal BMW owner for many years, and I have always been happy with the service I have received from other dealerships. However, my recent experience at Autobahn BMW was very different. I brought my car in for routine maintenance, and I was quoted a price that was significantly higher than what I had been quoted at other dealerships. When I asked about the difference, the service advisor told me that Autobahn BMW's prices were "market-competitive." However, I found the prices to be excessive, and I felt like I was being taken advantage of. In addition to the high prices, I was also disappointed with the customer service I received. The service advisor was rude and dismissive, and he did not seem to be interested in helping me. He also made it clear that I would not be eligible for a loaner car unless I purchased my car from Autobahn BMW. This was very frustrating, as I had to take my car home without a way to get around. Overall, I was very disappointed with the service I received from Autobahn BMW Fort Worth. I would not recommend this dealership to anyone, and I will not be doing business with them again. More

I am amazed with the BMW Experience I have received. From the buying to the service department experience, it’s been amazing. Cody Cox is the most knowledgeable & attentive sales representative. If I ha From the buying to the service department experience, it’s been amazing. Cody Cox is the most knowledgeable & attentive sales representative. If I have any questions about my X7, I can text him and he will respond immediately. In this post-Covid world, BMW Autobahn has continued to keep their customer service as their top priority. I will continue to purchase BMW vehicles for life. More

We just picked up our 3rd BMW from the Autobahn dealership! The service was amazing as always. From start to finish, the process was seamless! We’ve worked with Tony Theisz all 3 times and LOVE HIM dealership! The service was amazing as always. From start to finish, the process was seamless! We’ve worked with Tony Theisz all 3 times and LOVE HIM! He has taken such good care of us over the last several years and we will absolutely be coming back for BMW #4 when the time comes! The entire team at Autobahn is amazing. Jodi in financing has also taken great care of us each time and we loved seeing her again. Go check them out! You won’t regret it! More

Tony was my sales guy and he was the best. This is the second vehicle I have purchased from Tony because he makes it easy, informative, and pleasant. I will definitely purchase my future vehi This is the second vehicle I have purchased from Tony because he makes it easy, informative, and pleasant. I will definitely purchase my future vehicles through Tony. More