
Autobahn BMW
Fort Worth, TX
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This is the second car we’ve bought from James Whalen. It’s a pleasure doing business with him! Rachel Rodriguez was also very helpful and pleasant to work with. It’s a pleasure doing business with him! Rachel Rodriguez was also very helpful and pleasant to work with. More
Dave Lassiter was terrific - professional, helpful and friendly. All around an enjoyable experience . Rachel was also exceptionally friendly and helpful. Enjoy going to Autobahn. Mitch Pullen was also sup friendly. All around an enjoyable experience . Rachel was also exceptionally friendly and helpful. Enjoy going to Autobahn. Mitch Pullen was also super helpful. A great team. More
Professional and Courteous From the moment we walked in the door, we were treated kindly and professionally, meeting with Aaron and James Whalen, very efficient, had the cars r From the moment we walked in the door, we were treated kindly and professionally, meeting with Aaron and James Whalen, very efficient, had the cars ready for test drives, Jody in finance was part of the team also, and Erin went over the features before we drove out in our new BMW. More
routine service Routine service based on onboard computer. Service writer, Foley, was very good as were the girls at the desk! Professional, courteous, efficient! Routine service based on onboard computer. Service writer, Foley, was very good as were the girls at the desk! Professional, courteous, efficient! I have not complaints whatsoever! More
Efficient and professional service. I was kept informed about progress. Customer lounge is comfortable. Only suggestion for improvement would be a faster WIFI in customer lounge. about progress. Customer lounge is comfortable. Only suggestion for improvement would be a faster WIFI in customer lounge. More
Amazing buying experience The entire sales team James Whalen my sales associate, Brandon the sales manager, Erin who showed my wife how the car works, to finally Rachel in fina The entire sales team James Whalen my sales associate, Brandon the sales manager, Erin who showed my wife how the car works, to finally Rachel in finance were all professional and the best to work with. They made our buying experience a positive when in the past car buying was anything but an enjoyable day. We made the trip from Houston to make our purchase and after the amazing people we encountered will consider the Autobahn dealerships for our next purchase. Thanks, Brad Bruegging More
Everyone you come in contact with or speak to on the phone is very helpful and always pleasant. Service is always prompt and the work completed expertly. phone is very helpful and always pleasant. Service is always prompt and the work completed expertly. More
Blower Fan Noise Charlie Smithson has been a great conscientious service adviser to us over the years. Once again, he and the service technician not only took care of Charlie Smithson has been a great conscientious service adviser to us over the years. Once again, he and the service technician not only took care of our obvious problem but were quick to point out some issues that we might want to handle while our vehicle was there. This shows their recognition of our valuable time preempting future unscheduled trips for service or even possible roadside breakdowns. As always everyone we came into contact with in the Service Area was friendly and eager to assist with any need. Good Luck Charlie with your upcoming retirement, I know we will miss your knowledgeable advice and Autobahn will miss your expertise with customers. More