
Autobahn BMW
Fort Worth, TX
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We knew exactly what we wanted to custom order, then shopped all the DFW dealers for price. Autobahn was way less than every other dealer. Our sales guy was Bryan, and he helped us with more than one in shopped all the DFW dealers for price. Autobahn was way less than every other dealer. Our sales guy was Bryan, and he helped us with more than one inquiry along the way. Erin did the tech training, and was patient, great, and enthusiastic. More
Pleasant experience We were most pleased with the sales experience. Rafael Campos was very professional and knowledgeable of the vehicles we were interested in. When we We were most pleased with the sales experience. Rafael Campos was very professional and knowledgeable of the vehicles we were interested in. When we asked him about features that were not on the initial car we looked at, he was able to find one with those features. His tutorial of the new features on the X-3 was thorough (although I will need a refresher). There was no pressure to "close the deal before you leave today". I believe we received a fair price and a fair trade-in value. More
Service Yet again, driving my car from Dallas back to Autobahn in Ft. Worth for service proved to be a great decision. No regrets at all. Yet again, driving my car from Dallas back to Autobahn in Ft. Worth for service proved to be a great decision. No regrets at all. More
Prompt Service Yohan is awesome. I hit a pot hole. Damaged my front tire. BMW service center had my tires in stock and replaced within an hour! Yohan is awesome. I hit a pot hole. Damaged my front tire. BMW service center had my tires in stock and replaced within an hour! More
I have been a customer for 16 years. Definitely the best service in the industry. Charlie Smithson is always kind, knowledgeable and keeps you informed service in the industry. Charlie Smithson is always kind, knowledgeable and keeps you informed More
Received a friendly greeting upon arrival for appointment. Quick service and advisor was good at communicating maintenance needs. Comfortable wait in customer lounge with refreshments. appointment. Quick service and advisor was good at communicating maintenance needs. Comfortable wait in customer lounge with refreshments. More
I called report a problem with a tire. Charlie checked to see if a replacement was in stock. It was and I took my car in the next morning. The service department replaced the tire and checked to make sure to see if a replacement was in stock. It was and I took my car in the next morning. The service department replaced the tire and checked to make sure the sensors were working properly. I am always very satisfied with the service offered at Autobahn. More
Wonderful service I am very pleased with Autobahn BMW. I have been looking on and off for about a year, and James was extremely patient with me throughout the entire pr I am very pleased with Autobahn BMW. I have been looking on and off for about a year, and James was extremely patient with me throughout the entire process. Each time I came in, I was greeted by all employees and all of my questions were answered. When it finally came time to purchasing my car, James did a wonderful job of making sure I understood all of the features the car came with. I highly recommend this dealership and James! More
Great salesperson. Returning customer. Originally the prompt said 4-25 words. So I’ll just add to it to meet your minimum. David, the service mgr is also great. But don’t say congratulations to a returni prompt said 4-25 words. So I’ll just add to it to meet your minimum. David, the service mgr is also great. But don’t say congratulations to a returning customer. Say thanks. More