
Autobahn BMW
Fort Worth, TX
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Great service department Autobahn BMW is still the best service depart around. I have been using this service department for years and they have stayed consistent with great s Autobahn BMW is still the best service depart around. I have been using this service department for years and they have stayed consistent with great service and professionalism . Karla R. makes my service experience painless every time I go in. I also feel like they have great pricing compared to other BMW service departments. I would suggest to anyone with a BMW to at least try this service department once. I will bet you will be amazed like I have been. More
First appointment of the day, set from the afternoon before. Quick and accurate diagnostics, timely shuttle home and back. Car fixed same day, all professionally done, Continual updates by Foley Thomas Service Quick and accurate diagnostics, timely shuttle home and back. Car fixed same day, all professionally done, Continual updates by Foley Thomas Service Advisor, is there more one could want. More
Great Service I always have a great experience working with Senior Service Advisor, Chris Stoker. And my 3 BMW's are always well looked after. That is why I bought I always have a great experience working with Senior Service Advisor, Chris Stoker. And my 3 BMW's are always well looked after. That is why I bought the last two BMW's at Autobahn. Chris is simply the best. Plus, I enjoyed the buying experience working with Tony Theisz. More
Excellent service Yohan Ruiz took care of us in a very professional and efficient way. Excellent service advisor. Thanks to him and everyone else who helped us that day Yohan Ruiz took care of us in a very professional and efficient way. Excellent service advisor. Thanks to him and everyone else who helped us that day. More
David Lassiter We’ve bought 4 cars at this location due to the excellent customer service from David. He remembers us the moment we walk in, and always goes the extr We’ve bought 4 cars at this location due to the excellent customer service from David. He remembers us the moment we walk in, and always goes the extra step to get us what we need. My service tech, Charlie, is also stellar. He also remembers me every time I’m in, even if I just dropped in for something. Our experience was almost too easy. Even all of the paper work was easy to complete as she (Angela I think was her name) was so personable. She made us feel like old friends instead of customers. Great job by all. More
Safety Recall Smooth process and excellent service by Foley. I particularly liked the follow-up to see if the safety equipment that needed to be replaced was avail Smooth process and excellent service by Foley. I particularly liked the follow-up to see if the safety equipment that needed to be replaced was available, and when the work could be performed, and when a loaner car could be made available. Text follow-up and service info were also helpful. More
Great Service Very good and easy service Great communication from drop off to pick up. BMW repair costs are too high. Unfortunately, the price of BMW parts and Very good and easy service Great communication from drop off to pick up. BMW repair costs are too high. Unfortunately, the price of BMW parts and service remain outrageous. B More
Wonderful Experience Start to Finish Autobahn provided me with a wonderful experience from my first call to the dealership all the way through the delivery of my vehicle. Great people, s Autobahn provided me with a wonderful experience from my first call to the dealership all the way through the delivery of my vehicle. Great people, straight forward interaction, no hard sell and most importantly, they do what they say they are going to do. James Whalen was my primary point of contact and he was helpful, friendly, honest and efficient. Brandon Lee, the new car sales manager, took the time to introduce himself and give some history on the dealership and their philosophy. He did not once try to hard sell the deal that they proposed. The next day, I when I arrived to sign the paperwork and take delivery. The car was ready, the paperwork was ready and Jody Puno, their finance director, quickly walked me through all of the options and found an extended warranty & service option that fit my needs and saved me money compared to the standard BMW options. First class start to finish. Everyone that I interacted with took the time to genuinely thank me for my business. More
overall Mark Britton did an excellent job explaining the issues and the options. He helped getting the car fixed timely because we needed to go out of town t Mark Britton did an excellent job explaining the issues and the options. He helped getting the car fixed timely because we needed to go out of town the next day. Even got it to us sooner than he had anticipated. everyone was friendly and professional. More
Great experience!! Friendly staff and excellent service. Really appreciated the loaner car!! Helped me so much. The car was washed - thank you for that! Overall ex Friendly staff and excellent service. Really appreciated the loaner car!! Helped me so much. The car was washed - thank you for that! Overall experience was effortless on my part! More