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Autobahn BMW
Fort Worth, TX
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Friendly Service/ Prompt We appreciate the first rate treatment! The facility is always very clean facility. Every employee we have encountered has been friendly and helpful We appreciate the first rate treatment! The facility is always very clean facility. Every employee we have encountered has been friendly and helpful. And, always love the clean car return!!! More
I have always received amazing service with Karla Rodriguez. Everyone is always so friendly and helpful. I would like a call back regarding the pictures taken of my car due to the fact that I had a s Rodriguez. Everyone is always so friendly and helpful. I would like a call back regarding the pictures taken of my car due to the fact that I had a scratch above my left wheel well that I don’t think was there before. I did not realize it before I left. More
Best Dealership Karla Rodriguez has been my service advisor for 4 years and she is the best. Autobahn has a fabulous service and sales department. Everyone is profess Karla Rodriguez has been my service advisor for 4 years and she is the best. Autobahn has a fabulous service and sales department. Everyone is professional and fantastic customer service -Always! More
Trustworthy and dependable Chris Stoker has been my Service Advisor for 25 yrs. He’s my “go to” person whenever I have a car concern/issue. I had a tire blowout on the way t Chris Stoker has been my Service Advisor for 25 yrs. He’s my “go to” person whenever I have a car concern/issue. I had a tire blowout on the way to Dallas. I texted Chris and he immediately called me. Gave him all the information on the tire. Had my car towed to Autobahn and my new tire was waiting to be installed. Love that I can always count on Chris anytime that I have a problem with my car. He’s the BEST !!! More
Chris was a great service advisor, he responded quickly when I messaged him and kept me updated on my car service. I appreciate the loaner car so that I can continue with my daily activities while my car when I messaged him and kept me updated on my car service. I appreciate the loaner car so that I can continue with my daily activities while my car is being serviced. More
always a perfect service team they always get things done right the first time, explain in details and make there customers a priority, always glad to come to this service center f they always get things done right the first time, explain in details and make there customers a priority, always glad to come to this service center for my appointments. More
Chris Stoker is best service advisor in the country! He is the very best in the town. I hate minimum word requirements, please fire consultants who came u Stoker is best service advisor in the country! He is the very best in the town. I hate minimum word requirements, please fire consultants who came up with this requirement. More
Great service Provide the requested service in a timely manner and I was pleased with the outcome. Washing the car was also a nice touch. Which they always do. Provide the requested service in a timely manner and I was pleased with the outcome. Washing the car was also a nice touch. Which they always do. More
Friendly & Courteous Although our repairs ended up being costly, they treated us well. We did end up having to wait about 25 minutes for a ride to nearby restaurants/shop Although our repairs ended up being costly, they treated us well. We did end up having to wait about 25 minutes for a ride to nearby restaurants/shopping while repairs were being done...had to go find advisor to see why the wait, then she grabbed a technician to take us since normal drivers were still out, otherwise would have given 5 stars. Their waiting areas were nice with complimentary snacks and drinks which is nice. Repairs were done promptly and car was cleaned/washed for us. Still believe costs are higher than other repair shops I probably could have taken my car to, but am confident repairs were done right. Overall, very satisfied with service. More
Quick and easy. Loved it. Service Advisor Mike Emery was fantastic! He called and told me what was wrong with my car and made recommendations as well. Easy to talk to. Great Service Advisor Mike Emery was fantastic! He called and told me what was wrong with my car and made recommendations as well. Easy to talk to. Great service! More