Autobahn BMW

Enjoyed the straight forward no hassle approach. Would recommend this dealership to anyone who wants the full 5 star treatment when it comes to customer service. From the sales staff to the service w Would recommend this dealership to anyone who wants the full 5 star treatment when it comes to customer service. From the sales staff to the service writer, all interactions are first rate. I have been a customer for 20+ years and feel I am dealing with family. Autobahn has your back ! More

New car buying experience was seamless My new BMW buying/leasing experience was perfect. Good price and terms. Accommodated my delivery schedule. Very pleased with the price, and service My new BMW buying/leasing experience was perfect. Good price and terms. Accommodated my delivery schedule. Very pleased with the price, and service, as well as the product More

Yohan Ruiz My check engine light came on, and I was able to get my vehicle checked out and fixed the same day. I am new to the area, so I did a search for the c My check engine light came on, and I was able to get my vehicle checked out and fixed the same day. I am new to the area, so I did a search for the closest shop and I am so glad this one was the suggestion. Yohan Ruiz assisted me and he was ABSOLUTELY AMAZING! He took outstanding care of me and my car issue. I am definitely a returning customer because of him. He is an asset to the company! More

A great experience When buying my new X3, i went to several competitor dealers, looking at many different products. I started and then 2 months later ended my search wi When buying my new X3, i went to several competitor dealers, looking at many different products. I started and then 2 months later ended my search with Tony at Autobahn. He was very patient, took lots of time to understand what i was looking for, and provided sound information in a objective and low key, low pressure way which was great to work with. The financing experience was good as well. I enjoyed my purchasing experience and am already loving my new vehicle. More

Customer appreciation Chris was willing to work with me to meet my needs. He did not push for services not required. Good experience compared to other area dealers who push Chris was willing to work with me to meet my needs. He did not push for services not required. Good experience compared to other area dealers who push in needed services. Believe I have found a honest place to deal with. Thanks. More

Best BMW dealership in North Texas This is my second BMW with Autobahn. When I realized I would be moving from a company car to my own car with about a weeks notice I immediately call This is my second BMW with Autobahn. When I realized I would be moving from a company car to my own car with about a weeks notice I immediately called Brandon Lee who worked with me on my previous BMW purchase. When I got there he was ready with the several models we discussed. Brandon is excellent and I have no doubt the other associates are equally as fabulous. There is no high pressure sales pitch and the way they interact with you is impeccable. They really care about making sure you get the right car for you and I find them to be very fair. I will only buy my BMW’s from Autobahn and I have highly recommended them to friends. Brandon suggested the X3 would be perfect for me (had one before) but I decided on the X5 instead. When have you had a dealership try NOT to up-sell you? Before you buy a BMW in the DFW area make a trip to Autobahn. You will not be disappointed! Every person I worked with was fantastic! More

Excellent as alway The service for an auto inspection was excellent as always. However, I did have a HUGE issue two weeks before when I showed up on a Saturday at 3 PM t The service for an auto inspection was excellent as always. However, I did have a HUGE issue two weeks before when I showed up on a Saturday at 3 PM to see if I could make an appointment to have my Z4 serviced. I was handed a card by the young lady at the desk and was told that I should call the Call Center for an appointment. I was not given tha option to speak to anyone there, to include the service representatives nor was I even offered a phone to call from. I WAS THERE and was treated in a way that I have never been treated before at Autobahn. She never even asked for my name. Luxury car dealerships are held to a higher standard than "regular" car dealerships and I will hold Autobahn to those standards every time that I visit there for service. This is the first discordant note that I have during a visit and hope to never encounter this level of service again. Mark Britton was on paternity leave that week so he is not involved in this issue. He is always excellent. More

Quick and Painless process Sara took care of all of the application and sales transactions over the phone and via email. When i showed up, i had 20 mins of signatures and a tuto Sara took care of all of the application and sales transactions over the phone and via email. When i showed up, i had 20 mins of signatures and a tutorial on my new vehicle, and I was ready to drive off of the lot in 75 mins. More

Professional My service advisor Foley was very professional. He kept me informed about my car. Geat experience and as always great work!!!! Very happy with the ser My service advisor Foley was very professional. He kept me informed about my car. Geat experience and as always great work!!!! Very happy with the service. More

Great The service I received was wonderful! Our service adviser, Foley, did a wonderful job! An issue I have had with my car two other times, had not been The service I received was wonderful! Our service adviser, Foley, did a wonderful job! An issue I have had with my car two other times, had not been properly fixed. This last time, while working with Foley, he made sure the issue was fixed, and assured me there would be no issues. I was pleasantly surprised when I picked the car up, and the issue was resolved. More