
Autobahn BMW
Fort Worth, TX
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Fast, friendly and professional! I called in at the last minute, the team was very fast, friendly and professional! Mike did a really good job and even offered to have someone take me I called in at the last minute, the team was very fast, friendly and professional! Mike did a really good job and even offered to have someone take me to get breakfast if I wanted. That’s what I call over and above! More
Great customer service They understood time and they were able to do a few things to saves us time like signing in paper and sending us the car to Dallas the next day. They understood time and they were able to do a few things to saves us time like signing in paper and sending us the car to Dallas the next day. More
Great employees. We have always received service above and beyond any dealership I've seen in the last 20 years. A tip of the hat to Chris Stoker, Charlie Smithson an We have always received service above and beyond any dealership I've seen in the last 20 years. A tip of the hat to Chris Stoker, Charlie Smithson and Mitch Pullen. Good, friendly, and helpful. Keep up the good work. More
Professional service every time Every time I visit to have my vehicle serviced, everyone I encounter are very friendly and professional. From the person that greeted me through the w Every time I visit to have my vehicle serviced, everyone I encounter are very friendly and professional. From the person that greeted me through the whole process ending with payment. Top notch operation! More
Excellent experience Friendly and competent staff. Service completed in reasonable timeframe. Would recommend to others. Not great with names so cannot give specific peopl Friendly and competent staff. Service completed in reasonable timeframe. Would recommend to others. Not great with names so cannot give specific people . Will continue to use Autobahn. More
Great Service Department Experience As usual had a great experience getting my car serviced. Everyone I interacted with is friendly. Mike does a great job as the service advisor and ke As usual had a great experience getting my car serviced. Everyone I interacted with is friendly. Mike does a great job as the service advisor and kept me informed as to the status of the car during the day. Shuttle service drivers are prompt and friendly. More
recall By mail we received a recall notice regarding the airbag on our steering wheel .of the 2002 BMW 5 series. The appointment, service and wait time was By mail we received a recall notice regarding the airbag on our steering wheel .of the 2002 BMW 5 series. The appointment, service and wait time was terrific. More
Car Service From the first greeter to the car loan gentleman to the manager of my car to the woman who took my car for something left undone to the gentleman who From the first greeter to the car loan gentleman to the manager of my car to the woman who took my car for something left undone to the gentleman who stood with me while service fixed an undone detail. I could have not asked for more for a service check. Thank you BMW service department. More
Awesome! I brought my car in for an engine check light and was immediately was placed in a loaner while my car was serviced. Everyone was so courteous and help I brought my car in for an engine check light and was immediately was placed in a loaner while my car was serviced. Everyone was so courteous and helpful and I was on my way within minutes of arrival. When I returned to pick up my car again I was inland out within minutes. Mike kept me updated on the progress while my car was in the service department. The service is excellent and my car is running great with 280,000 miles! More
Bum tire I called and spoke to Chris Stoker about getting a replacement tire for one on my 540i. He took care of the process without any help on my part. Chri I called and spoke to Chris Stoker about getting a replacement tire for one on my 540i. He took care of the process without any help on my part. Chris is an outstanding technician. When I came back to pick up the car it was washed and ready. I really appreciate the quality of this dealership. More