
Autobahn BMW
Fort Worth, TX
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New Car Purchase David Lassiter, our salesperson, was awesome. He was able to locate a vehicle almost identical to our perfect specs and we still got a great deal. T David Lassiter, our salesperson, was awesome. He was able to locate a vehicle almost identical to our perfect specs and we still got a great deal. The whole buying & delivery process was easy, and at no time did we feel like we were being pressured to purchase a bunch of useless dealer add-ons. More
James Whalen is terrific. Mr. Whalen has now sold me 5 or 6 BMWs (I've lost track). He's always cordial and helpful. (why wouldn't he be, you might ask--I walk in to buy a BM Mr. Whalen has now sold me 5 or 6 BMWs (I've lost track). He's always cordial and helpful. (why wouldn't he be, you might ask--I walk in to buy a BMW, and he sells me one--how tough is that?) It's about attitude. When I'm in for service, he makes it a point to great my wife and me, even though we're in the service area. The purchase is always painless and he's always accommodating and offers useful advice without making me feel like he's "selling me" by loading the vehicle with stuff I don't need or want. I highly recommend James Whalen for your BMW needs/wants. More
BMW328d Great service and attention to me and my car, always prefer to use a dealership for service and Autobahn has been my dealership of choice for more tha Great service and attention to me and my car, always prefer to use a dealership for service and Autobahn has been my dealership of choice for more than a decade. More
Elite Customer Service Richard and the rest of his staff are friendly and very helpful. The team at Autobahn are always going above and beyond to make sure my experience is Richard and the rest of his staff are friendly and very helpful. The team at Autobahn are always going above and beyond to make sure my experience is satisfactory. Richard was thorough with his explanation of service needed. More
Mark in Service is a Superstar! He is always very professional and courteous and goes out of his way to ensure everything is handled satisfactorily. I have had a number of issues wi He is always very professional and courteous and goes out of his way to ensure everything is handled satisfactorily. I have had a number of issues with my CPO over the past few years and he has always done his best to help. More
Professionalism at its best The service center is extremely professional and helpful. We have BMWs because this service center is so excellent. Our assigned service adviser is v The service center is extremely professional and helpful. We have BMWs because this service center is so excellent. Our assigned service adviser is very helpful!!! More
Perfect service My appointment was at 10, i was greeted promptly, i was told it would take about 30 minutes, it did. The young man came and got me promptly. He was ve My appointment was at 10, i was greeted promptly, i was told it would take about 30 minutes, it did. The young man came and got me promptly. He was very friendly and respectful More
Easy and efficient Thanks for the efficient quality service. I was happily surprised by the pricing also. It was nice to have a ride to/from work at times that fit i Thanks for the efficient quality service. I was happily surprised by the pricing also. It was nice to have a ride to/from work at times that fit into my schedule. More
Wonderful service experience Thank you so much to everyone at BMW Autobahn - especially to Yohan, my service representative. I had an issue with my car and Yohan worked me in wit Thank you so much to everyone at BMW Autobahn - especially to Yohan, my service representative. I had an issue with my car and Yohan worked me in without an appointment and got my issue fixed the same day. I sincerely appreciate the help. More
Mark Britton is outstanding at his job! Mark Britton explained each detail of service and why it was needed and the cost associated with the work. Took care of me right when i called, i didn Mark Britton explained each detail of service and why it was needed and the cost associated with the work. Took care of me right when i called, i didn't have to wait. Mr. Britton summarized the costs and is very efficient at his job very knowledgeable. I come back to Autobahn BMW because of people like Mark Britton. Mimi Keenom More