Our XF was a demo. When we bought it it only had 2900 miles on it. My assumption was that its first service should be at 10,000 miles. I called with a service question and spoke to Matt. During our conversation I discovered that the car had already passed its one year service date. It should have had its first service in September, the month after we bought it. Matt arranged for me to bring it in for that the service and now we are back on track and I know when the second year service is due.
Travis Downs and Zig Gardner have also helped us in the choice of our Jag purchases. We were advised that Robert Bell was back to work, so my wife and I made a point to see me. Also stopped in an saw Mike Welch. There is a story about your service/repair Department. See Mike Welch for details.
Some badly needed updates to XM Radio and problems mainly caused by AT&T to the connectivity issue were all taken care of my Kory and his staff. They are polite and go out of their way to take care of you.
I bought my F Type S via internet, phone calls, emails and texts. After agreeing to a price and financingm then Autobahn shipped the car (four hours - Sugar Land, TX) to my doorstep and picked up my trade-in. Easy and smooth even though I've not made a deal like this before. Big thanks to Reed Bulaich (sales), Paul Gardner (finance) and Ronnie Dempsey (GM).
I drove past two Jaguar dealers to get here. No games were ever played. The staff doesn’t ignore you and keeps all promises. This is a very hospitable atmosphere because everyone is friendly, helpful, and accommodating. The place was clean and comfortable.
It was a great experience with no pressure. I had considered two cars and Terrance San Juan said test drive both. He also said drive as much as you want before turning back. It was amazing not to feel any pressure. And he worked out everything to perfection.