Autobahn Motors

Francisco (my sales consultant) was super nice and knowledgable and went out of his way to accommodate my logistical needs. I'm enjoying the car! knowledgable and went out of his way to accommodate my logistical needs. I'm enjoying the car! More

Ernesto is an amazing resource and makes teh process so easy. He is patient and takes the time to answer all questins and ensure your experience is amazing. easy. He is patient and takes the time to answer all questins and ensure your experience is amazing. More

Have been trying to reach someone from finance for the past 3 weeks. Left dozen of messages on their answer machine. Also talked to receptionists many many times and provided my phone number. I was told t past 3 weeks. Left dozen of messages on their answer machine. Also talked to receptionists many many times and provided my phone number. I was told that someone will call me back but I have not heard any call back for days. They were very nice when they want your business but when I need answers, nobody care to return calls. Very disappointed and very frustrated with Autobahn Motors. More

The bad review is based on the customer service I received from Michael Tran after I bought a used 2016 Porsche Cayman from them, but the car sales person who helped me with the purchase Jeremy was g received from Michael Tran after I bought a used 2016 Porsche Cayman from them, but the car sales person who helped me with the purchase Jeremy was great and professional. Simple factual story - I bought a used car from them but found out that the door panel on drivers side was deformed and popping out a day after, I contacted them immediately about this to schedule an appt to have them take a look. My sales person Jeremy was OOO so Michael Tran was assigned to me. Michael Tran does not return my text, and was rude and reluctant to discuss it saying things like "can't you put it back yourself?". I don't believe anyone would spent 54235.24 on a Porsche if they know of this issue beforehand. The following are the argument from Michael: 1. "You bought the car at a discounted price" - The agreed price has nothing to do with this issue, unless you told the customer about it before the purchase and offer incentive, otherwise this is irrelevant to the issue. 2. "We did help you to lubricate door and buckle" - The rattling buckle was promised by Jeremy to be taken care of before I bought the car because the service department was closed on weekends, and I do appreciate the lubrication on the doors when the buckle was addressed. So to recap - I bought a used car from them with this issue on the door panel, I discovered shortly after and contacted Michael Tran about it - they refused to do anything about it and gave me the attitude. Based on the experience, 1 star, don't recommend to buy used car from them. More