
Autobahn Porsche
Fort Worth, TX
Filter Reviews by Keyword
By Type
Showing 441 reviews
Frain Salazar is absolutely worthless. In his initial response to me he used a lot of words to say that my issue was not his job and he basically just doesn't care and referred me to PCNA. In his initial response to me he used a lot of words to say that my issue was not his job and he basically just doesn't care and referred me to PCNA. They did then have to inform him that it is his job and he does in fact have to care. We are at the time that I was initially quoted 6-8 weeks and I still can't even get any more of an answer other than basically, I don't have access to those records and can't give you any actual answers. This is of course on top of the fact that they initially sold me a CPO car that was so well inspected that you couldn't even open the door from inside the car and took 8 weeks for them to get that fixed as well. Overall, an absolutely worthless dealership. Please go to any other dealership and do not spend your money here. More
I went in to purchase some parts for my 991 and Kyle was very helpful and knowledgeable. I would definitely recommend anyone needing parts or service visit Autobahn Porsche. very helpful and knowledgeable. I would definitely recommend anyone needing parts or service visit Autobahn Porsche. More
(BUYER BEWARE) If I had to do it all over again I would not buy from Autobahn Porsche Fort Worth. I have agonized at writing this review but the final straw was sending an email earlier this week, an would not buy from Autobahn Porsche Fort Worth. I have agonized at writing this review but the final straw was sending an email earlier this week, and when before I would receive a response from Finance (Frain Salazar) or the General Manager (Jim Morrison), now it's nothing. Purchased a CPO 2021 Porsche Cayman T from Autobahn in Oct 24. When I received the car in Virginia, purchased it from out of state, it had body damage that the shipper noticed but Autobahn didn't. Called and after 2 weeks of back and forth they agreed to fix the issue at a local body shop of my choosing. Fixed it and all is well but I was without my new Porsche for one week. Additionally, the dealership has failed to provide the CPO checklist that I have requested numerous times. This leads me to believe it was either not done well or not done at all. The CPO process and package comes at a premium and is the only reason I bought this vehicle from the dealership...(Buyer Beware) I've been waiting for my registration now for 3 months and have not received it yet. Temp tag expired on Dec 17, 2024 and since then I've been unable to drive it or risk the possibility of getting ticketed. I have called the dealership and they have stated they can't issue a new temp tag as it may delay the registration process, mind you they don't know what stage the registration process is. The dealership, GM included, have now stopped returning my messages or emails. (Buyer Beware) Please be aware that once you leave the dealership and they have completed the sale you may or may not getting the Porsche experience and customer service we all pay for and hope to get. Finally, I write this review knowing that it will undoubtedly anger the dealership and most likely increase the lack of inattention or care to my situation but I feel morally obligated to inform other individuals who are deciding on whether or not to do business with Autobahn Porsche. (Buyer Beware) (UPDATE) Dealer eventually rectified the problem, only after I involved Porsche North America. More
David Morrison did a super job to pivot me into a great deal and transition into the EV Macan. I can't say enough about how his follow through was after the sale. Thank you deal and transition into the EV Macan. I can't say enough about how his follow through was after the sale. Thank you More
Had immediate assistance with salesman and good communication with salesman and sales manager. Follow up was complete and above and beyond. communication with salesman and sales manager. Follow up was complete and above and beyond. More
Just bought a CPO Taycan from Autobahn, specifically with Ben Morales. The process was more or less smooth and I have little complaints about the inquiry process, but little complaints still mean that there Ben Morales. The process was more or less smooth and I have little complaints about the inquiry process, but little complaints still mean that there are things that should be worked on at this dealer and by Ben Morales. I won't get into too much detail, but to sum it up, fees are not transparent, at least not until you can get a hold of the manager. The salesmen should be working harder for the customer and following through with what they say. Too many things said but not enough follow-through. If you're an out of state buyer, I also wouldn't trust what the salesperson says in regards to any imperfections. Vehicle was delivered with two small dents despite the salesperson saying there wasn't any. My fault for not seeing the car in person. More
I drove all the way from Houston to purchase my next vehicle. Ben handles the whole experience from start to finish in the most professional manner l have ever experienced!! Autobahn Porsche is the Stan vehicle. Ben handles the whole experience from start to finish in the most professional manner l have ever experienced!! Autobahn Porsche is the Standard that all others should follow!! More
I drove 4hrs from Houston to buy my 911 & the drive was worth it, Ben M. was very helpful & honest and made my purchase smooth & easy. We got some merchandise gifts for the purchase as well which was a nic worth it, Ben M. was very helpful & honest and made my purchase smooth & easy. We got some merchandise gifts for the purchase as well which was a nice treat, I would return again or recommend them to my friends/ families. More