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Autobahn USA Dedham

Dedham, MA

4.6
1,117 Reviews
At Autobahn USA Dedham, we're changing the way you buy cars. We are a McGovern Auto Group dealership that has "Bottom-Line Online" means no one gets a better price than you. We shop the market each day, comparing our prices to the competition - making sure our online prices are the market's best. Plus, we offer piece of mind with our CERTIFIED VEHICLES that include a 5 year / 100K mile warranty.
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909 Providence Hwy

Dedham, MA

02026

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Showing 1,117 reviews

April 28, 2025

My initial experience was fine, up until the point I decided to purchase the car and agreed on a price. When signing the Bill of Sale, I noticed a sneaky $995 charge for a service we never agreed to nor More

by greg4619
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Peter Mavrogiannis
2.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2025 -

Autobahn USA Dedham responded

Hi Greg, thank you for the review. It looks like we missed the mark here. Please feel free to reach out to me so we may make it right. Mark Johnson, General Sales Manager. Direct 781-915-2005 or via email markjohnson@mcgovernauto.com. Thank you.

Apr 29, 2025 -

greg4619 responded

Hi Mark, I tried several times to reach out to you guys privately as I don't like to post negative reviews. But no one ever responded to me. And you guys keep sending me emails to do a review so I did. There was another issue as well but I can't remember what it was. Feel free to give me a call at 401.396.6222 and we can discuss. I'll consider taking down the review after we talk.

May 08, 2025 -

greg4619 responded

No one bothered to call me back which says a lot.

April 28, 2025

I had a good experience with Autobahn. I was looking for this exact BMW and couldn’t find it anywhere. They had a fair price and solid customer service. More

by keithflorian
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chan Sorm
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2025 -

Autobahn USA Dedham responded

We're delighted to hear that you found the exact BMW you were looking for at Autobahn USA Dedham! Thanks for highlighting our fair pricing and solid customer service. Enjoy your new ride!

April 14, 2025

Excellent service & professionalism- timely in getting me requested information to initiate and complete the purchase More

by nitin.aurora
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Peter Mavrogiannis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2025 -

Autobahn USA Dedham responded

We're delighted to hear that you received excellent service and professionalism from our team at Autobahn USA Dedham. Thank you for choosing us, and we hope you're enjoying your new purchase!

April 12, 2025

The customer service was excellent very cool friendly staff made car buying easy and quick More

by Princegdenis
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marc Francois
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Rucker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kennedy Depradine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Corey Thet, Joe Beydoun
Apr 14, 2025 -

Autobahn USA Dedham responded

Denis, thank you for taking the time to review Autobahn USA Dedham!

April 05, 2025

Car was exactly as advertised. No surprises. Chan was great. Everyone else was helpful. Very easy buying experience. More

by wcampopiano
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chan Sorm
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 07, 2025 -

Autobahn USA Dedham responded

We're delighted to hear that your experience at Autobahn USA Dedham was smooth and straightforward! It's great to know Chan and the team provided excellent service. Enjoy your new car!

March 15, 2025

My salesman Chan was on the ball. I had my eye on vehicle that was picked up just before I got there but there were quite a few alternates. My car was what I wanted and Chan got me More

by Fredcowen
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Chan Sorm
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 16, 2025 -

Autobahn USA Dedham responded

Fred, we're delighted to hear that Chan was able to assist you in finding the right vehicle at Autobahn USA Dedham. It's great knowing you felt satisfied with your trade-in price as well. Enjoy your new car!

March 13, 2025

Everyone I dealt was extremely courteous and knowledgeable . Never felt like someone was being disingenuous. Always felt comfortable when dealing with staff. More

by Abarth74
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chan Sorm
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 14, 2025 -

Autobahn USA Dedham responded

Thank you for sharing your experience with us at Autobahn USA Dedham! We're delighted to hear that our team made you feel comfortable and provided courteous, knowledgeable service. We appreciate your feedback and look forward to assisting you in the future!

February 23, 2025

Great to deal with no pressure and left there happy. Would recommend to car buyers More

by mespy007
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chan Sorm
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 24, 2025 -

Autobahn USA Dedham responded

We are grateful for your positive feedback about Autobahn USA Dedham. Thanks so much!

January 27, 2025

We purchased a preowned Audi RS7. The entire transaction was seamless, with all questions answer perfectly. We highly recommend Peter our sales consultant and the dealership as a whol More

by scoon0
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Peter Mavrogiannis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mohammed Quddumi, Corey Thet, Abdel Diagne
Jan 27, 2025 -

Autobahn USA Dedham responded

Thank you for sharing your experience with Autobahn USA Dedham! We're delighted to hear that Peter and the team made your Audi RS7 purchase seamless, even delivering it to Southern Maine. Enjoy the ride!

January 22, 2025

Bought my son an X5. Within two hours of it being delivered a code came up for a bad battery. They did didn’t care and would not cover the cost of the new One. I don’t do More

by hosematetool
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Peter Mavrogiannis
1.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 01, 2025 -

Autobahn USA Dedham responded

We are sorry to hear you did not have the best experience with us. Here at Autobahn USA Dedham, we strive for the highest level of customer service, and it seems like we may have dropped the ball here. We have reached out a few times with no luck; however, we would love to get a better understanding of what happened, not only for an opportunity to make it right, so we can avoid this from happening again in the future. At your earliest convenience, please reach out to our General Manager, Mark Johnson, directly at 781-915-2005 or via email at markjohnson@mcgovernauto.com. Thank you.

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