Autobahn Volkswagen

Best dealership I've ever been to for service. I never feel like they're trying to rip me off or lie to me, like all other dealerships I've dealt with have. I will continue to go to Autobahn, as I never feel like they're trying to rip me off or lie to me, like all other dealerships I've dealt with have. I will continue to go to Autobahn, as long as they keep having the fantastic service for their customers. More

Great experience and service thanks to Jesus De La Rosa. He put in the extra effort for the needed repairs on my daughter’s 2015 Passat. In July 2022, the Passat had some issues right before my daughter's He put in the extra effort for the needed repairs on my daughter’s 2015 Passat. In July 2022, the Passat had some issues right before my daughter's departure for 6-month military training. After review of the repairs, we decided to wait until she returned from training at the end of February 2023 (the Passat was going to sit for 6-months anyway, and the biggest ticket item was replacing the catalyst converter). Upon her return, we reached out to Jesus who remembered us and set up an appointment. It turned out that our service agreement did not cover the catalyst converter, but after some research, Jesus found that the Passat was still covered under the original emissions warranty. This was a financial lifesaver and cut our expenses by more than half the original cost. Jesus even set up a loaner car as it would take a few days to get the parts. His communication and explanations were wonderful, and it was a great pleasure working with him. Jesus’s efforts made the repairs less stressful and made us an extremely happy customer. More

Great dealership to visit! I come to get oil changes at this location due to the great service I receive. I love that I receive a list of things that need work and with prices. I come to get oil changes at this location due to the great service I receive. I love that I receive a list of things that need work and with prices. I also really like the communication regarding those things I need to get done. This time on March 4, I went into replace my brakes and rotors, things I needed to get done because of the list I was previously given. I will continue to get my vehicle serviced at this location. Jesus is a pleasure to work with. He has been the only advisor I have worked with since the first time I brought my car there. More

Excellent service. Oil change, coolant flush and 4-wheel alignment on my 2013 Golf TDI. Service Advisor Zach. Everything conducted quickly and smoothly; car runs gre Oil change, coolant flush and 4-wheel alignment on my 2013 Golf TDI. Service Advisor Zach. Everything conducted quickly and smoothly; car runs great (and I am extremely detail oriented about car's performance). Thank you! More

The service department provided excellent service on replacing my tire. Ricky was very helpful in getting this done. I am very pleased with the service replacing my tire. Ricky was very helpful in getting this done. I am very pleased with the service More

The service was excellent. They explained everything that needed to be done, they provided a great loaner car, and they delivered my vehicle for the amount quoted and in a time They explained everything that needed to be done, they provided a great loaner car, and they delivered my vehicle for the amount quoted and in a timely manner. The service has always been great and everyone has been most helpful, courteous, and especially kind. This is my second vehicle with Autobahn VW and I will buy my third one here as well. More

Kenneth always takes such good care of me and I feel is honest with necessary repairs. I am still waiting for a part to come in which is under warranty hut all other things great. A little more expensiv honest with necessary repairs. I am still waiting for a part to come in which is under warranty hut all other things great. A little more expensive than outside mechanics but Kenneth Erasmus is my favorite. Also driver of shuttle such a nice boy and drive me both ways . He was a mannerly helpful young man who chatted nicely and was very friendly. More

Quick and easy scheduling. Routine maintenance appointment. Waited, ate cookies and drank a Dr. Pepper. Out in less than 2 hours. Routine maintenance appointment. Waited, ate cookies and drank a Dr. Pepper. Out in less than 2 hours. More

Really quick courteous and professional. Prompt service, couldn't be happier. Will gladly come back again. Prompt service, couldn't be happier. Will gladly come back again. More

Zach arranged a ride to and from work for me in bad weather. The service was a little pricier than expected but he explained the reasons why in a way that made sense. weather. The service was a little pricier than expected but he explained the reasons why in a way that made sense. More