Autobahn Volkswagen
Fort Worth, TX
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The service department at Autobahn Volkswagen is excellent! Every member of the VW Service Department I came into contact with was personal and professional. Hats off to Kenneth Erasmus, the Service Advisor, w Every member of the VW Service Department I came into contact with was personal and professional. Hats off to Kenneth Erasmus, the Service Advisor, who was especially terrific! Marc Cohen More
Excellent service!! This place is one of the best dealers in town to service your vehicle, the service advisors are very helpful and they complete the job on time. This place is one of the best dealers in town to service your vehicle, the service advisors are very helpful and they complete the job on time. More
Greatness I love the Autobahn VW Service Department! Every person greets me with a smile and makes me feel like I’m the department’s favorite customer. The serv I love the Autobahn VW Service Department! Every person greets me with a smile and makes me feel like I’m the department’s favorite customer. The service is completed before I expect it to be done and that’s really important to me. More
REPAIRS SUSPECTED OIL LEAKING FROM TURBO, ACTUALLY WAS ONLY GASKETS ALL WORK WAS PERFORMED AS REQUIRED AND COMPLETED VERY QUICKLY. LOAN CAR WAS PROVIDED. CAR SUSPECTED OIL LEAKING FROM TURBO, ACTUALLY WAS ONLY GASKETS ALL WORK WAS PERFORMED AS REQUIRED AND COMPLETED VERY QUICKLY. LOAN CAR WAS PROVIDED. CAR WAS WASHED AND CLEANED FOR RETURN. GREAT JOB. More
Great Experience as always I worked with Bradley to turn in my old Jetta lease for a brand new one. They didnt have the color that I wanted so he had it shipped in. As always au I worked with Bradley to turn in my old Jetta lease for a brand new one. They didnt have the color that I wanted so he had it shipped in. As always autobahn Volkswagen treated me great. You have a lifetime customer. More
Software Update All interactions with employees were very friendly. The technician came and updated me regularly. The lobby area is well-equipped for customer conveni All interactions with employees were very friendly. The technician came and updated me regularly. The lobby area is well-equipped for customer convenience while waiting. The snacks and the drinks are a great touch! More
great experience in schedule maintanence Jesus Delarosa is great in handling the paper work making it quick to drop off the vehicle and getting a loan car. He keeps you informed about your ve Jesus Delarosa is great in handling the paper work making it quick to drop off the vehicle and getting a loan car. He keeps you informed about your vehicle> H e is always pleasant when He is waiting on you. More
Professional, and friendly, In and out fairly quick. My last 2 VW’s took it took SEVERAL HOURS BEFORE WE COUKD TAKE OWNERSHIP OF VEHICLES. At Autobahn, once I knew which vehicl In and out fairly quick. My last 2 VW’s took it took SEVERAL HOURS BEFORE WE COUKD TAKE OWNERSHIP OF VEHICLES. At Autobahn, once I knew which vehicle I wanted, I drove it off the lot in about 45 minutes. More
Client Service Excellence I am always greeted promptly and respectfully. My vehicle is ready when scheduled. Loaner cars are available and easy to request. All the staff is I am always greeted promptly and respectfully. My vehicle is ready when scheduled. Loaner cars are available and easy to request. All the staff is very courteous. More
Jesus De La Rosa excellent customer service Jesus De La Rosa provided excellent customer service for me yesterday, Jan. 14th, 2019. Thank you Jesus - very professional and had my car in and out Jesus De La Rosa provided excellent customer service for me yesterday, Jan. 14th, 2019. Thank you Jesus - very professional and had my car in and out of the service department in a very timely manner. Constance Richardson More


