Autobahn Volkswagen

Client Service Excellence I am always greeted promptly and respectfully. My vehicle is ready when scheduled. Loaner cars are available and easy to request. All the staff is I am always greeted promptly and respectfully. My vehicle is ready when scheduled. Loaner cars are available and easy to request. All the staff is very courteous. More

Jesus De La Rosa excellent customer service Jesus De La Rosa provided excellent customer service for me yesterday, Jan. 14th, 2019. Thank you Jesus - very professional and had my car in and out Jesus De La Rosa provided excellent customer service for me yesterday, Jan. 14th, 2019. Thank you Jesus - very professional and had my car in and out of the service department in a very timely manner. Constance Richardson More

excellent service center This facility has and will laways be an a effcent faility to have work accomplished. The staff is friendly and they keep you updated on the ststus of This facility has and will laways be an a effcent faility to have work accomplished. The staff is friendly and they keep you updated on the ststus of your vehicle. Not to metion the great refreshments in the snack bar. More

Always phenomenal service Jesus always goes above and beyond to ensure my car is safe for me and my kids. I put a lot of miles on my car and he will make sure he lets me know w Jesus always goes above and beyond to ensure my car is safe for me and my kids. I put a lot of miles on my car and he will make sure he lets me know what is coming due over the next couple of visits and gives me an idea of pricing so I can prepare for it. I am a single mom and love that he can help prepare for the upcoming costs. I just ask for a ballpark as I know pricing changes. If he is told anything by the mechanics to keep an eye on he tells me and walks through what to be watching for so I don't end up with any major issues. He is great at communication. I have never had any surprises when I pick up my car as he will call and discuss anything above what we discussed at drop off. I schedule ahead of time and i am always able to get a loaner car which is much appreciated. It allows me to work and take kids to appointments and I wouldn't be able to take time off to service my car. The girls at the desk are always very personable and courteous. The mechanics have always been very through and done a great job. They note anything that will be coming due or needs to keep an eye on so Jesus can talk to me about it. Prices are competitive with and somethings beats pricing other places so I only have my.car serviced here More

Outstanding Professionalism I always enjoy coming to the Autobahn Service Department! How often can you say that about a service department? I made an appointment, showed up on t I always enjoy coming to the Autobahn Service Department! How often can you say that about a service department? I made an appointment, showed up on time, had a couple of cups of fresh ground coffee, and chatted with a really nice guy in the parts department. Before I knew it, my Atlas was ready, washed, and vacuumed! As I was using synthetic oil, the cost was only a little bit more than it would cost me to do it myself. Pretty sweet deal!!! More

They are great Zoran was really good and helpful thanks from all of them. I would recommend this dealership to all my friends and relatives I like the car too Zoran was really good and helpful thanks from all of them. I would recommend this dealership to all my friends and relatives I like the car too More

Vehicle purchase Staff was courteous and fair with good teamwork provided - 4 different people took care of our needs. VW team seemed to really want our business. Staff was courteous and fair with good teamwork provided - 4 different people took care of our needs. VW team seemed to really want our business. More

Resolved problem in a timely manner After running over a metal object and doing serious damage they diagnosed and repaired the problems in under two days. They also had the parts in sto After running over a metal object and doing serious damage they diagnosed and repaired the problems in under two days. They also had the parts in stock and provided a ride to and from the dealership. Also was informed by phone what needed to be done and the cost. More

Painless & Refreshing Like a breath of fresh air. My family & I were treated “like the ones you love the most” from the moment we walked in the door until we drove off int Like a breath of fresh air. My family & I were treated “like the ones you love the most” from the moment we walked in the door until we drove off into the sunset. In a day where customer service is severely lacking, the service we received from sales to financing was second to none. Zoran & Vinson, we cannot thank you enough. More

On The Go Service Driving to work my car engine/EPC light came on. Called Autobahn VW, scheduled a immediate appointment, got to service and had my car back that day. G Driving to work my car engine/EPC light came on. Called Autobahn VW, scheduled a immediate appointment, got to service and had my car back that day. Great job! More