Autobahn Volkswagen

We bought a new 2017 Volkswagen CC at Autobahn, Fri 2/16/18. Charts & Matt we’re the 2 sales personnel that greeted my wife & I and made the deal possible. Both of these individuals were extremely cordial and ve Charts & Matt we’re the 2 sales personnel that greeted my wife & I and made the deal possible. Both of these individuals were extremely cordial and very well informed on the features of the car.We are totally satisfied with our new Vehicle and are extremely impressed with the professionalism, knowledge, and friendly attitude of Cyarra & Matt. More

Oil Change Service Everybody is always very helpful at this dealership. I highly recommend bringing your vehicle here for service. They keep you updated on the progres Everybody is always very helpful at this dealership. I highly recommend bringing your vehicle here for service. They keep you updated on the progress of the service and talk to you about your options if they find something that needs to be repaired. More

10000 mike maint. Thank you Dennis Williams at Autobhn VW Fort Worth! I never had my car serviced from this dealership before but will use you from now on. Thank you Dennis Williams at Autobhn VW Fort Worth! I never had my car serviced from this dealership before but will use you from now on. More

2018 Tiguan early service Very good experience overall .Zach was our customer service representative he was attentive and helpful .He keeps us abay if the service status .We we Very good experience overall .Zach was our customer service representative he was attentive and helpful .He keeps us abay if the service status .We were lend a loaner an Atlas which was basic but efficient for what we need full family then of 5 .Got our car back washed and all our issues were fixed. Thank you again for the professional service. Oh I forgot the ladies at the car service loaning department was also very nice . Thank you Jean-Charles Ragot More

My 2d Passat Purchase from Autobahn My salesman, Shawn, was great and I met the GM, Zoran, who was also very friendly and helpful. This is my 5th vehicle purchased at Autobahn, and I've My salesman, Shawn, was great and I met the GM, Zoran, who was also very friendly and helpful. This is my 5th vehicle purchased at Autobahn, and I've never been disappointed with them. Keep up the good work! More

Zoran and Cyarra were a big help I wanted a very specific Atlas and they did what needed to done to get me the right vehicle. Found the right color, with the packages and features I w I wanted a very specific Atlas and they did what needed to done to get me the right vehicle. Found the right color, with the packages and features I wanted. More

Tiguan repairs I appreciate having access to a loaner car during repairs. Repairs done in a reasonable time. Zak Healy was very nice to work with. I highly recommen I appreciate having access to a loaner car during repairs. Repairs done in a reasonable time. Zak Healy was very nice to work with. I highly recommend service center. More

State inspection Originally went to KwikKar to have this done as it is right by our house. After being told there was no one in front of me and it would only be 15 to Originally went to KwikKar to have this done as it is right by our house. After being told there was no one in front of me and it would only be 15 to 20 mins I cheerfully agreed. After almost an hour they finally came to me and told me they would not be able to do the inspection as they didn't know if the problem was with my car or their diagnostic machine. They SHOULD have let me know WAY before an hour!. Well this is about Autobahn VW so here we go. I called VW that same night and got an appointment for the following day. We arrived a little early and were still taken right in. I had also asked about an oil change. After a reasonable amount of time, service advisor Jesus De La Rosa let me know that indeed it was time for an oil change and that the Inspection was complete. He gave me a time frame for the oil change and I agreed. I think they were done ahead of schedule. They also washed my vehicle. Snack room was fully stocked, Check out staff for service were great as usual. Dealership was clean all round and all employees are always friendly. For a great overall service experience, I highly recommend! More

Buying a new vehicle We where working with Gerald on buying our new VW Passat for our daughter. He was very friendly, helpful, and worked on the price to what we needed. G We where working with Gerald on buying our new VW Passat for our daughter. He was very friendly, helpful, and worked on the price to what we needed. Great employee More

Jesus—All-Star Employee The receptionist was cheerful. Jesus was the gold standard of customer service. I’d forgotten my insurance card and he was patient and reassuring, tr The receptionist was cheerful. Jesus was the gold standard of customer service. I’d forgotten my insurance card and he was patient and reassuring, trying to help me with options for transportation. He is five-star in my opinion. More