Autobahn Volkswagen

Professional, easy to schedule, work was done timely I worked with Dennis. I scheduled my service on-line (via email to him), and he was always prompt in responding. He did not over-sell any services and I worked with Dennis. I scheduled my service on-line (via email to him), and he was always prompt in responding. He did not over-sell any services and only recommended what my car (GTI) actually needed. I appreciate that. I waited while they did the work, and it was done in a timely fashion. I bought my car from this dealer in 2013, and have serviced it here annually ever since. I previously used another service person (who I also liked a great deal but who now works in a different department), and I will continue to use Dennis in the future. I also thought the price was quite fair, especially since the work is being done at a dealer. Overall, I have had very good experience here - both when buying and servicing the car. More

easy and professional Jesus and Ashly and the shuttle driver (can't remember his name) were all very courteous and professional. I would definitely recommend the service de Jesus and Ashly and the shuttle driver (can't remember his name) were all very courteous and professional. I would definitely recommend the service dept. at Autobahn VW to anyone. More

Very good Bobby Howard is great to work with. He is very customer focused, helpful & knowledgeable. I didn't ever feel pressured or uncomfortable. Thanks so mu Bobby Howard is great to work with. He is very customer focused, helpful & knowledgeable. I didn't ever feel pressured or uncomfortable. Thanks so much More

buying a new car I received an e-mail in reference to "new 2015 TDI's". It seemed too good to be true but it wasn't. We just purchased our second TDI with the help o I received an e-mail in reference to "new 2015 TDI's". It seemed too good to be true but it wasn't. We just purchased our second TDI with the help of Mike, Adam and Paul. More

Thanks again! Daniel and Shawn were awesome to work with and very helpful. Thanks for the hassle free experience boys! I will definitely be back for future purchase Daniel and Shawn were awesome to work with and very helpful. Thanks for the hassle free experience boys! I will definitely be back for future purchases! More

10,000 mile service Had the first service for my Passat. The only concern I have is that I bought a service plan that does not include tire rotation. The service staff wa Had the first service for my Passat. The only concern I have is that I bought a service plan that does not include tire rotation. The service staff was very professional and let me know that the tire rotation service was not included and asked before providing the service. Great job. I am very satisfied, More

Kept to there word. I was told the time frame on the replacement of a recall item would take 2 hours and that time frame held true. It was done in the time frame i was gi I was told the time frame on the replacement of a recall item would take 2 hours and that time frame held true. It was done in the time frame i was given. Thanks for keeping your word. More

Great help in an emergency! My battery died at home, and I had to get a jump in the morning to get it started. I called Jesus De La Rosa and told him my problem and he said he'd My battery died at home, and I had to get a jump in the morning to get it started. I called Jesus De La Rosa and told him my problem and he said he'd be waiting for me when I got to the dealership. HE LITERALLY WAS!! With a smile on his face! He told me they would take care of the battery and for me not to worry. Being almost 5 months pregnant I was extremely stressed, but he made everything so easy and even had prices for me when I arrived, so I knew what to expect. Everything went exactly as he said it would and the price never changed. I was out of there in no time and made it to work with a brand new battery and a fresh car wash. I will ALWAYS go to Autobahn Volkswagen and appreciate the customer service Mr. De La Rosa always provides. Lifetime customer for sure! More

Routine Service visit I was in for a routine visit but I always know that I will receive great customer service. I usually wait for my vehicle which I don't mind because th I was in for a routine visit but I always know that I will receive great customer service. I usually wait for my vehicle which I don't mind because the waiting area is very comfortable. I can work if I need to or just relax and read or watch TV. I happened to be there over lunch this time so I had a snack and drink from the refreshment center which is all complimentary. I have been coming to this dealership for probably 8-10 years so I always enjoying catching up with my salesman and the service people. More

Always great to visit my local VW dealership Great employees and very clean shop! Dennis always takes care of me when I come in as well as all the other advisors. Keep it up! Great employees and very clean shop! Dennis always takes care of me when I come in as well as all the other advisors. Keep it up! More