Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Autofair Ford of Haverhill
Haverhill, MA
1,055 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 1,055 reviews
July 20, 2015
If you need a new car, talk to MATT This man not only gave us an excellent price on my brand spanking new Ford Escape, but he did everything he could to put me in a comfortable, affordab This man not only gave us an excellent price on my brand spanking new Ford Escape, but he did everything he could to put me in a comfortable, affordable budget range. He somehow managed to forge a car that fit my needs down to the last atom. At home hes a master Lebanese chef, in the dealership at Autofair Ford Haverhill, he is a car chef like no other. He'll cook up the best prices for the best cars that fit your lifestyle and needs. This man deserves a xxxx fine raise. More
by Pbfordescape
Employees Worked With
Todd Jones, Matt Shahin
Helpful July 19, 2015
Great Guys prompt, courtesy and very professional experience. Enjoyed working with both to come to a compromise suitable to make us want to purchase our new Fo prompt, courtesy and very professional experience. Enjoyed working with both to come to a compromise suitable to make us want to purchase our new Ford Edge. More
by Kathy
Employees Worked With
Todd Jones, Matt Shahin
July 18, 2015
Wonderful experience I recently purchased a pre owned 2013 Ford Escape from this dealership. Everyone was so helpful and made the processes of buying my first car stress f I recently purchased a pre owned 2013 Ford Escape from this dealership. Everyone was so helpful and made the processes of buying my first car stress free. My salesman Ronny was great to work with and made everything so easy. I would definitely recommend this dealership to anyone. More
by Kapascucci
July 18, 2015
Exelent service exelente servicio y ronny es tremendo empleado me ayudo mucho en todo lo q necesitaba sali muy satisfecho gracias a el le agradesco toda la ayuda brin exelente servicio y ronny es tremendo empleado me ayudo mucho en todo lo q necesitaba sali muy satisfecho gracias a el le agradesco toda la ayuda brindada More
by Kelvin12
July 17, 2015
Excellent Autofair of haverhill is the best dealership in the area hands down ?? they went to the limits for me thank you ?? My new car! Thanks service you guys Autofair of haverhill is the best dealership in the area hands down ?? they went to the limits for me thank you ?? My new car! Thanks service you guys are awesome ?? More
by natalia87
Employees Worked With
Jason Mora
July 17, 2015
"Excellent experience and professional dealership" Extremely helpful and easy to work with sales team. It was a great experience and will return to do business with them again. I would recommend this Extremely helpful and easy to work with sales team. It was a great experience and will return to do business with them again. I would recommend this dealership to everyone. Our Sales Professional Matt Shahin was very pleasant and informative during the whole process. Everyone we dealt with was very pleasant. Management team was also really nice. More
by Marilyn
Employees Worked With
Matt Shahin
July 16, 2015
just another scam This dealership is ridiculous,They will pretend to sell you a car, let you take it home and you show your family and friends. You might know your cred This dealership is ridiculous,They will pretend to sell you a car, let you take it home and you show your family and friends. You might know your credit is shaky but they can not get a approval right away, they will call you back after a few days and change the terms they agreed too. plus I heard they don't even pay the employees like they were told. This type of unethical stuff should not be put up with. these big company think they can do whatever they want to everyone. More
by toldyou
Employees Worked With
he knows
July 11, 2015
Amazing experience I absolutely loved the purchase experience that AutoFair gave me. As a first time purchaser they truly made the experience as big and as enjoying as I I absolutely loved the purchase experience that AutoFair gave me. As a first time purchaser they truly made the experience as big and as enjoying as I had hope it to be. My salesman, Landy Tyler, went above and beyond to help me out. Safe to say my next purchase will be through AutoFair again. More
by j1dannerhick
Employees Worked With
Landy Tyler
July 03, 2015
Great and easy experience! First off I would like to say autofair Ford of Haverhill was a breath of fresh air in the car buying world. It was the easiest car buying process I'v First off I would like to say autofair Ford of Haverhill was a breath of fresh air in the car buying world. It was the easiest car buying process I've ever experienced. My sales woman Jen was great and went to bat for me to get the deal I wanted. After all the paperwork was done she explained all the new gadgets in the car. I will recommend Autofair Ford to anyone looking to buy a new/used car. More
by Jbragan1
Employees Worked With
Jena Bucknam
June 27, 2015
3 hrs there told by manager no deal Met with Ryan today, to see if we can make a deal to purchase a pick up truck I told him our limit for monthly payment on a truck. He told us he can d Met with Ryan today, to see if we can make a deal to purchase a pick up truck I told him our limit for monthly payment on a truck. He told us he can definitely get us into a truck at the price we could afford each month ,after test driving two trucks we came to a agreement on one truck we liked , we sat down with Ryan and came to a understanding on price we were there for 3 hrs after several attempts by Ryan to get us were we wanted to be. His manager came over and was totally rude and rough saying I was crazy thinking I could get into a used truck at the $425 a month budget He became very aggressive and was obviously looking for a argument which did happen, I I tried to leave he still kept telling me I am ridiculous and that I should go else's were, he also said my truck I wanted to trade in was a junk, it's a 2007 Chevy Silverado with a hundred thousand miles with a small dent in drivers side other wise it's in great condition,he said he could only give me $800 on the trade,so the issue is not we couldn't make a deal it's his approach he could of said I can't get the numbers right for you on this truck but I have other vehicles that could fit your budget but no he wanted to argue by standing over me and scaring my child and wife wow , the sales guy Ryan was excellent no fault of him except he should not of made us stay there for three hrs if we couldn't make a deal on vehicle I have bought many vehicles from autofair in Manchester with no issues and excellent service my sister has bought many there also, we will not purchase a vehicle from them ever again,as we left I could see Ryan shaking his head in disbelief and the manger still saying words to me as I left, worst experience I ever had not very customer friendly. More
by Haz123
Employees Worked With
Ryan
