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Autofair Ford of Haverhill
Haverhill, MA
1,092 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,092 reviews
October 08, 2015
Great dealership, excellent staff The employees here are great to work with. They had me in a new car in a matter of a couple of hours. They were very helpful with explaining the who The employees here are great to work with. They had me in a new car in a matter of a couple of hours. They were very helpful with explaining the whole process to me. They stayed in contact with over the next couple of days to complete my registration and inspection. I would absolutely do business with AutoFair in the future. More
by Derek12
Employees Worked With
Chris Behrendsen, Rafael Pabon
October 02, 2015
Helpful, patient staff Although we weren't able to get a deal done due to my current circumstances, salesman Landy Tyler & finance guy/mgr. Todd were a pleasure to deal with Although we weren't able to get a deal done due to my current circumstances, salesman Landy Tyler & finance guy/mgr. Todd were a pleasure to deal with. Spent a lot of time being as creative as possible, looking at both a Subaru (my original intention) & a Ford Escape, but no luck this time. I'll definitely plan to go back to them as soon as I'm able. More
by Mike137
Employees Worked With
Todd Jones, Landy Tyler
September 28, 2015
Great dealership & excellent employees John was a great help along with other employees of AutoFair. He worked to get me into a car and broke everything down to explain to me. I'm extremely John was a great help along with other employees of AutoFair. He worked to get me into a car and broke everything down to explain to me. I'm extremely satisfied with my car and the service that was provided, everyone I encountered in AutoFair was honest, easy to talk to and not pushy. More
by Jessica K
Employees Worked With
Rafael Pabon
September 23, 2015
Great sales guy My sales guy was great went over the whole car with me. Didn't try to pressure me into something I didn't want and really listened to me and always wi My sales guy was great went over the whole car with me. Didn't try to pressure me into something I didn't want and really listened to me and always willing to make sure you are completely happy and fix things if they aren't correct no matter how small the problem is. Really a great guy More
by Tiffany
September 18, 2015
Easy to deal with John was there as I pulled up to visit the dealership. He was very polite and was not pushy. He just asked if I needed his assistance which I did. He John was there as I pulled up to visit the dealership. He was very polite and was not pushy. He just asked if I needed his assistance which I did. He went out of his way to ensure I did not feel rushed. I am a long time customer of the former Regan Ford now auto fair and dealt with Ray Loita for years as my salesman. Ray is no longer there. I wasn't sure how I would be treated, but John met my expectation. Ask for him if you visit. More
by Barry N.
Employees Worked With
Todd Jones
September 15, 2015
Great dealership Jason Mora was an unbelievable help! I could not be happier with what I purchased! Got great deals and was so thankful to have Jason across the desk! Jason Mora was an unbelievable help! I could not be happier with what I purchased! Got great deals and was so thankful to have Jason across the desk! More
by Robert Curcio
Employees Worked With
Jason Mora
September 11, 2015
"Great Dealership and Employee experience" My husband & I had a great experience here at Auto Fair in Haverhill, MA. We loved that we were able to walk around the lot and take our time search My husband & I had a great experience here at Auto Fair in Haverhill, MA. We loved that we were able to walk around the lot and take our time searching for what we wanted without having a Salesperson following us around. When we were ready, Landy Tyler was the Salesperson, that was available to help us and might I add; "extremely professional". We have been telling all our family and friends about Auto Fair in Haverhill, MA, and our experience with Landy. PS. They all love our new ride... Hopefully when they are ready to buy or lease they too will stop in to see you soon. Way to go Landy, keep up the great work! Thank you very much! We love our 2015' Ford Expedition! Sincerely, The Howshan Family :) More
by Expedition
Employees Worked With
Savanh Insisiengmay, Landy Tyler
September 11, 2015
Great Dealership Landy was a very good sales person. he took the time to get to know me as a person through out this process. To me that speaks of his integrity as a s Landy was a very good sales person. he took the time to get to know me as a person through out this process. To me that speaks of his integrity as a saleperson, it is not all just about making the sale. Today he did his follow up call to be sure that I am completly satisfied with the vehicle I purchased. More
by Titan1965
Employees Worked With
Landy Tyler
September 04, 2015
Great overall experience. This is my first experience with the Ford product, and obviously then with AutoFair Ford. Whether working with Jason as the salesman, or Juan, Joe, or This is my first experience with the Ford product, and obviously then with AutoFair Ford. Whether working with Jason as the salesman, or Juan, Joe, or Todd as Managers in finalizing the deal, they were willing to fairly negotiate a reasonable price for the vehicle and trade value. The paperwork process was fairly quick and painless, and the pickup experience no different. We were and still are extremely pleased with the 2015 Expedition Limited and purchase process overall, but were even more impressed with the follow up. Kate Martin followed up with me on the experience, and I shared how good the experience was, but also a couple minor concerns (missing physical key in smart remote & wind noise on the window seal b/c of a sales flag that had bent the insulation). I got an immediate follow up from Savanh as a Sales Manager. I brought the car in at his request to show the issue, and without question, walked me personally into Service to order replacement parts for the window seal and had a replacement key made in about 5 minutes. On top of that, because of some questions about how perfectly clean the new vehicle was when I picked it up, Savanh is going to ensure that when the parts come in and the repair is done on the window, a full detail will be completed before I get it back. I have purchased a new car for both my wife and I every 3 years or so (13 cars total in 15 years). I can confidently say that the initial experience was on par with the better dealerships I've experienced, but the follow up to make sure the truck and experience was perfect well exceeded my expectations. From the direct involvement and interest of Larry as the GM, on down to Jason and Savanh's follow up afterwards, this is a great dealership. I look forward to a similar service experience in the coming years for the new truck. More
by brianlforget
Employees Worked With
Savanh Insisiengmay, Todd Jones, Jason Mora, Joseph Tegan
August 29, 2015
THANK YOU AUTOFAIR OF HAVERHILL MY WIFE LOVES HER NEW FORD FOCUS THANK YOU FOR YOUR HELP IN SELECTING HER NEW CAR AND MAKING US FEEL COMFORDABLE GOING THROUGH THE PROCESSING PART JO MY WIFE LOVES HER NEW FORD FOCUS THANK YOU FOR YOUR HELP IN SELECTING HER NEW CAR AND MAKING US FEEL COMFORDABLE GOING THROUGH THE PROCESSING PART JOHN CUOCO WAS AWSOME FHANK YOU AGAIN FOR THE GREAT SERVICE More
by EFA1946
Employees Worked With
Todd Jones
