Autohaus BMW

Service Patti Kupfer is the best service advisor I’ve dealt with in years. She is very focused on the customer and ensuring a great experience! Thank you Pat Patti Kupfer is the best service advisor I’ve dealt with in years. She is very focused on the customer and ensuring a great experience! Thank you Patti!! More

LINDA SCHAEFER - ABSOLUTELY PERFECT EXPERIENCE! Linda Schaefer and the team at Autohaus BMW , accomadated to my needs & worked around my schedule with ease. Exceptional service! Thank you ;) THE FAS Linda Schaefer and the team at Autohaus BMW , accomadated to my needs & worked around my schedule with ease. Exceptional service! Thank you ;) THE FASTEST RESPONSE TIME ! I was immediately taken care of , transportation was set up for me with no hassle wait time, and again, they were able to coordinate with my schedule and work day! I was taken care of with a sense of urgency and importance and that matters :).!! Thank you for accomadating to my needs and thank you for the exceptional delivery of customer service . I have moved around my whole life and have been to many dealerships... you guys got it right :)...! Thank you again. :) More

Feels just like coming home! I’ve lived in numerous states and have had my BMWs serviced at dealerships all around the country. The one I always look forward to coming back to is I’ve lived in numerous states and have had my BMWs serviced at dealerships all around the country. The one I always look forward to coming back to is Autohaus. The reason is because Amanda S makes me feel like I’m home again! She is so warm and friendly and always feels genuinely interested in my concerns and makes me feel so comfortable that my car is in the best hands. I wish I could give her 10 Stars!!! Thanks for everything!!! More

Outstanding Courteous, professional, experienced, efficient, trustworthy all describe the BMW service at Autohaus. Mike Crader, Don Manson and Victor Richards are Courteous, professional, experienced, efficient, trustworthy all describe the BMW service at Autohaus. Mike Crader, Don Manson and Victor Richards are a knowledgeable team. A real pleasure to work with. More

Great experience with purchase of Certified PreOwned BMW I had a great experience with purchasing my first Certified Pre-Owned BMW. I usually by a new BMW but I put so many miles on a vehicle I decided to t I had a great experience with purchasing my first Certified Pre-Owned BMW. I usually by a new BMW but I put so many miles on a vehicle I decided to try a Certified car. Honestly I think my salesman Josh Gould made the experience so easy he put my mind at ease immediately about buying a used vehicle. Without a doubt it was the best experience I have had buying a car ever. He was so nice and patient with answering all of my questions. I will definitely go back to Autohaus and buy another BMW. I have bought from them before but was always new. Now I have the option and completely feel comfortable buying either Certified Pre-Owned or New when I purchase my next BMW. I will definitely buy from Josh Gould again and would recommend him to anyone. He is great what an asset he is to the dealership. I'm in sales and I'm sure he has to be one of the dealerships top performers. Great job Josh! More

Personalized service - the gold standard Linda Schaefer is one of the most conscientious people I have ever met. She is extremely dedicated and painstakingly insures that every detail of your Linda Schaefer is one of the most conscientious people I have ever met. She is extremely dedicated and painstakingly insures that every detail of your required service has been met. She evn checks your license plates when you bring the car in to make sure they are not expired. I am sure that Linda has saved many customers (including me!) a ticket by performing that little extra service .With driving being such a large part of our life here in the Midwest, there is no one other than Linda that I would want to entrust my main mode of transportation to for its repair. More

Amazing and personal service from Linda Linda is so thoughtful and personally knows my husband and I. She always takes time to ask how we are doing. Additionally, she provides prompt ser Linda is so thoughtful and personally knows my husband and I. She always takes time to ask how we are doing. Additionally, she provides prompt service of the BMW, with outstanding technical understanding of exactly what the problem is and how to approach fixing it. Thanks BMW for hiring such a capable person in your service department More

Vinyl trim strips on my 340i needed to be replaced. Autohaus is a great dealership. The service has always been excellent. I would like to also highlight the excellent service I received once again from Autohaus is a great dealership. The service has always been excellent. I would like to also highlight the excellent service I received once again from my Patty, my Service Writer. In addition to being a very polite and courteous person, Patty is extremely knowledgeable and helpful. She is a real joy to work with and I always get the feeling that she has my best interest in mind when I bring my vehicles in for servicing or repairs. Thanks very much Patty! More

great service I have been coming to Autohaus for 30+ years, back when they were at their old shop in Clayton. Mike Crader has always been "my guy" for service. My l I have been coming to Autohaus for 30+ years, back when they were at their old shop in Clayton. Mike Crader has always been "my guy" for service. My last service was no exception, just a routine oil service done quickly while I waited and I get my car back sparkling clean. More

Great Service I had an appointment at BMW for a state inspection and I planned on waiting but when I got there Amanda Suraci checked my key and saw that I was due f I had an appointment at BMW for a state inspection and I planned on waiting but when I got there Amanda Suraci checked my key and saw that I was due for service. She got a loaner car ( brand new) and before I knew it I was on my way , able to enjoy my day off as I had planned! She called me a couple of hours later to say my car was ready and when I picked it up they had washed and vacuumed it! I couldn’t be happier! More