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Autohaus BMW

St. Louis, MO

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Employees
Reviews
Vehicles
4.8
4,362 Reviews
Autohaus is one of the largest and fastest growing BMW Centers in the Midwest. Our ultra modern facility has only enhanced what we pride ourselves on..."The Autohaus Experience". In an industry trending toward multi-dealer conglomerates that operate multiple franchises in several states, this dealership is still family-owned and operated. Its long-appreciated charm and dedication to service has helped form "The Autohaus Experience". All of the work and dedication finally culminated with the opening of the state of the art BMW facility at 3015 South Hanley Road in 2007. The Best People The Best Product The Best Facilities The Best Selection The Best Experience The Autohaus Experience
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3015 S. Hanley Road

St. Louis, MO

63143

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Showing 4,362 reviews

August 15, 2026

Love the communication from the time you set appointment until you receive the service. The video of your car is a definite plus. More

by JMarieP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittany Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
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August 14, 2026

Brittany in the service department is amazing and very helpful. She is knowledgeable and extremely efficient. Everyone I have dealt with is very nice and friendly. More

by wannaba10again
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittany Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
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August 13, 2026

Great service, consistently! This is the furthest of three dealerships from my house, and worth the extra drive for sure More

by abshear7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Clem
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 14, 2026 -

Autohaus BMW responded

Thank you so much for your kind words! It's always such a pleasure to work with you at Autohaus. We can't thank you enough for your support and can't wait to have you with us again.

August 13, 2026

The staff is always courteous and efficient. The facility is excellent and makes it easy to hang out while waiting for the service to be complete. I've found the estimated times for service co More

by bmwusa.handcraft795
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cassie Rackhaus
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 14, 2026 -

Autohaus BMW responded

Thank you for your gracious words and review! We're delighted to hear you enjoyed Autohaus services, and making the customers feel special is out top priority. Your feedback motivates us to keep exceeding expectations.

August 12, 2026

Outstanding service and communication by the entire team including valet, service technician, service desk and cashiet More

by Ken.mallin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Buie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zinaida Bajramovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brittany Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melanie Burkemper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cassie Rackhaus
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 12, 2026 -

Autohaus BMW responded

Thanks for the 5 - star review! Ken, you made our day with this review. We strive to deliver great experiences consistently so we can hear about fantastic reviews like this one. It's customers like you who make our work so rewarding. We can't wait to continue serving you with the same level of quality and care in the future. Once again, thank you for your trust in us.

August 12, 2026

Top notch all round. A sales consultant responded very promptly to an online request I submitted— answered questions and sent me a video of the car within minutes. Jens w More

by Lori T
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jens Petermann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Asmir Pajazetovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 12, 2026 -

Autohaus BMW responded

Lori, thank you for your review! We strive to be as prompt and accommodating as possible, and Jen is one of the best! We are truly passionate for creating the best possible experience here at Autohaus!

August 07, 2026

All personnel are polite and helpful Service Department is very knowledgeable and keep progress updates. The dealership is warm and welcoming More

by lvritter01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Buie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zinaida Bajramovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brittany Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melanie Burkemper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cassie Rackhaus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Trey Starnes
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Aug 07, 2026 -

Autohaus BMW responded

Thanks for the review! We always strive to give our best to help our customers. We appreciate you taking the time to let us know about your experience! Please let us know if there is anything else we can help you with.

August 07, 2026

As a consumer i appreciate service that shows empathy with a touch of love and class thank you very much More

by GP
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marquis Mischeaux
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 07, 2026 -

Autohaus BMW responded

Thanks for the review! Our team of professionals is dedicated to providing everyone who visits our dealership only the best there is to offer. I'm glad Marquis made your experience such a positive one.

August 06, 2026

Jens Petermann and the whole Autohaus team are great! Really understood our interests and needs. More

by BMW4LIFE
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jens Petermann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amy Patterson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 06, 2026 -

Autohaus BMW responded

Thanks for the review! We couldn't be happier that Jens provided you with a great car buying experience. He is a real asset, and we are lucky to have him on the Autohaus team. We hope you are enjoying your new vehicle, and please come back to visit the team anytime!

August 06, 2026

Drove from Cedar Rapids, Iowa and well worth our time! Hassle free experience!! Kind and courteous, straight to the point and a very fair deal! Highly recommend! More

by Conrad
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marquis Mischeaux
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Preston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amy Patterson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 06, 2026 -

Autohaus BMW responded

Conrad, thanks for the 5 - star review! We're thrilled to hear that you had a hassle free experience with Marquis. It's always a pleasure to serve customers like you with great reviews, and we look forward to working with you again in the future.

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