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Automax Atlanta

Lilburn, GA

2.7
555 Reviews

5034 Lawrenceville Hwy

Lilburn, GA

30047

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Showing 555 reviews

July 26, 2021

They have some nice cars on their lot but also make a lot of promises that they don’t follow through with. So don’t expect anything besides the car when you go there. They didn’t follow through with shipping More

by Fastnfun05
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Omar Qureshi, Shawn Motorwala, Emad Siddiquie
Jul 26, 2021 -

Automax Atlanta responded

Sir that's your side of story. Now our side of story is you cant keep adding stuff to list after purchasing the car and its not correct statement that car was not washed, in fact car was ready and we re-washed it for you as you bought in pollen season. also you failed to mention that we also did refund you full shipping as you had to come get the car plus we chauffer you from the airport so you dont incur additional cost. I apologize we dont make huge profits on these car as you can tell that you came all the way from MONTANA to buy this car. I am sorry for what we did it was not enough for you.

Jul 26, 2021 -

Fastnfun05 responded

The add on stuff you mentioned was agreed upon before the purchase was made. You also told the Better Business bureau you gave me a discount up from is why you wouldn’t reimburse my airfare , that discount never happened. You also did want to deal with the $700.00 delivery fee that was in the purchase price .

July 24, 2021

Great Customer Service! Had a million questions, and they were patient with me. They stayed there until an hour after closing the deal and I never felt rushed. BTW Ask for Philp. You won’t be disappointed! More

by terryjahmalneal
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Philp
February 19, 2021

I had a great experience & Josh Marshall is phenomenal. He is very knowledgeable, honest, relatable & humble. He's a superb salesman & did everything to make sure I drove out in a good car that's in great More

by Kevin L.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Marshall
February 15, 2021

It’s sad they can run you credit and you get approve and you can drive 4 hours and 38 minutes just for them to tell you they sold the car you want. Why run credit if you going to do that to people it’s so w More

by jackie walton
Recommend Dealer
No
Employees Worked With
Josh, Omar Qureshi
February 10, 2021

Phil was great! Everything was smooth, easy and timely. The staff was very helpful with all my questions. We will def be coming back here! More

by Iyannabardswell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phil Clancy
February 03, 2021

This is a great dealership that works well with the customer. Was able to get a good deal on a Mercedes C400. Save you time and do the research on the car in question. The whole team works well togethe More

by x18p45f
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mr. Lewis, Mr. Finance, Omar Qureshi, Samuel Adetayo
January 26, 2021

Phil was an outstanding sales person!! I’m so glad we came here. He and Tony went above and beyond with service, and they did everything they could to make sure I went home happy. I’d recommend this awes More

by Amanda Cavener-Garman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phil Clancy
January 24, 2021

Phil showed exceptional Professionalism and was courteous with all my needs. He was a gentleman and knew everything I asked about me car. Tony the manger was also a great help to me! More

by Erica Santos
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phil Clancy
January 23, 2021

We came in to purchase and Phil made sure the deal was going to be a good one. If I were you, I would ask for Phil. More

by Edward Varner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phil Clancy
January 15, 2021

I appreciate Phil’s help with the purchase of an additional vehicle. He was educated and to the point with all of my questions. I will return in the future. More

by christinamcghee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phil Clancy
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