Automax Atlanta
Lilburn, GA
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A true Nightmare I purchased a used vehicle from this Automax Atlanta on 6/30/18. Before purchasing the vehicle, a 'We Owe' form was filed to document minor repairs t I purchased a used vehicle from this Automax Atlanta on 6/30/18. Before purchasing the vehicle, a 'We Owe' form was filed to document minor repairs to be done on the vehicle. The repairs included brackets for the bumper, grill replacement and rust/dent repair. At the time, unbenounced to me till later, The grill was swapped, glue was placed on the bumper to hold it in place and paint was put over the rust/dent. While driving my car for one week, the bumper began to fall off. I took the car back and later found out that more glue was placed instead of putting proper bumper brackets on (I waited 3 hours in automax atlanta waiting area for the fake bumper bracket adjustment). To add insult to injury, the dealership did not process documents properly for me to get my tag/title. It's now 8/14/18 and I'm still trying to get my tag/title. As a retired veteran that has worked with many companies throughout the U.S. this is the worst dealership I've conducted business with! Everyone in this company is dishonest and lacks integrity. They do not value customers. They thrive off of unethical practices. I will continue to write reviews until the world knows about the lewd practices of this company More
Great Car! Great price! I just purchased a 2016 Kia Sorento EX and love it! It's in perfect condition. Living six hours away, there were a lot of phone calls with a lot of I just purchased a 2016 Kia Sorento EX and love it! It's in perfect condition. Living six hours away, there were a lot of phone calls with a lot of questions. My salesman was Manny and he is wonderful! He did everything I asked of him. It was a very smooth process with financing as well. With a six-hour drive home, that was the true test drive. Drives like a dream! Thanks to everyone at Automax!!! More
Crooks My salesmen was David, we drove 4 hours to see this car. It had a rear view mirror that was glued on and a sunglass holder that was missing! We were t My salesmen was David, we drove 4 hours to see this car. It had a rear view mirror that was glued on and a sunglass holder that was missing! We were told it was perfect condition before we drove there. We paid cash with the promise of a new windshield and compartment door put on. They also were going to deliver the car within 2 days! They also promised 2 year oil changes. The car was finally delivered 7 days later with nothing fixed! No one returns your calls not even the sales manager. We filed a formal complaint on BBB.org and the dealership is acting like we are lying. We also found a hypodermic needle in the glovebox. I wouldn't send my enemy to these people. They took my phone from me and asked me to give them a 5 star rating before we left, sneaky scum. More
Great Dealership Great experience! Enjoyed every bit of the process. Very happy with my purchase. Brad was awesome and everyone was helpful and worked together to m Great experience! Enjoyed every bit of the process. Very happy with my purchase. Brad was awesome and everyone was helpful and worked together to make it a great experience. More
Best best best This is the best place to buy a car bought 2017 Honda accord with only 900 miles Shawn,ryan'omar are 👍go sé them great experince This is the best place to buy a car bought 2017 Honda accord with only 900 miles Shawn,ryan'omar are 👍go sé them great experince More
Easy and no pressure My salesperson was John Zapata. He never made me feel pressured and was never pushy. He answered questions, offered tips and advice, and moved at my p My salesperson was John Zapata. He never made me feel pressured and was never pushy. He answered questions, offered tips and advice, and moved at my pace. More
Jordan is amazing My salesman Jordan went above and beyond to help me get into the vehicle i really wanted. I really appreciate the efforts of the whole staff. Thanks J My salesman Jordan went above and beyond to help me get into the vehicle i really wanted. I really appreciate the efforts of the whole staff. Thanks Jordan! I would definitely recommend everyone I know to buy a vehicle with Automax. More
The sales manager was very rude and sarcastic on the phone The sales manager was very sarcastic and rude on the phone because he didn't like the internet offer through Autotrader. He insisted that I must visi The sales manager was very sarcastic and rude on the phone because he didn't like the internet offer through Autotrader. He insisted that I must visit him in person in order to talk to him, and he does not talk about pricing on the phone. More
My experience was great, one of the best I've had. Auto Max is one of the best experiences I've had when purchasing a car My salesman asked me what I wanted and presented several options for me to cho Auto Max is one of the best experiences I've had when purchasing a car My salesman asked me what I wanted and presented several options for me to choose from He was very patient, courteous and professional. More
Great Staff Bought a car last week and Nelson had it washed and ready to go as soon as we got there. Everyone was very friendly and they guy that did the paperwor Bought a car last week and Nelson had it washed and ready to go as soon as we got there. Everyone was very friendly and they guy that did the paperwork and got in touch with the bank (can’t remember his name) was excellent. Would buy a car there again anytime! More


