Automaxx Of Summerville

Buyer Beware Buyer beware!!! Buying a used car from Automaxx in Summerville was the worst car buying experience I’ve ever had. My husband and I have been looking Buyer beware!!! Buying a used car from Automaxx in Summerville was the worst car buying experience I’ve ever had. My husband and I have been looking for a Honda Odyssey for a while and we found one at Automaxx. The Automaxx website said it had new tires, it did not have new tires, so we informed the salesman we were working with and they put new tires on the van. While they were putting the tires on we signed all of the paper work and the van was ours. When they finished with the tires we went out to the van and the first thing we noticed was a big scratch on the front bumper and a parking sensor completely gone, there is a hole in the front bumper. I asked the salesman about it, he said we can take it to the Honda dealer to get it fixed. So now we cannot use any of the parking sensors because the missing sensor sets off the alarm. When we put the three car seats for our three small children in the van we noticed all six of the rear headrests are missing (we thought they were in the trunk, they were not). We were told we can also purchase those if we want them, they even offered to give us the dealer rate so they would only cost $1,800! So now, we cannot have passengers in our van because of the safety risk of not having headrests and we cannot afford $1,800 it costs to replace them all. No one was willing to help us, and we had already signed the paper work, so they would do anything more to get this rectified. We then left the dealership very unhappily in our ‘new to us’, damaged, unsafe van, but first we had to stop and get gas in the van so we could make it home. The next day we spoke to the manager to see if they would meet us half way or if we could come to an agreement on the sensor issues and headrests. We were told they cannot keep dumping money into our van, there is nothing they can do about it. We offered to pay for the tires if they would fix the rest of the safety issues and the sales manager accused us of calling him a bad person and told us to “pack up your family and leave”. We soon realized the tires were not balanced (the van shakes on the highway), it needed an oil change, it needed new windshield wipers, and we also found out there is an open safety recall on one of the rear airbags. We’ve done some research and found out that legally cars are NOT supposed to be sold with open safety recalls. They sold a car and they are done, not caring that there has been no resolution. We called them to give them one more chance to do the right thing and we were told “there is nothing they can do for us”. This is our warning to anyone who is thinking about buying a car from Automaxx…once you sign the paperwork they will do NOTHING for you, be careful! More

Great experience Had to get a new vehicle and after looking at other dealerships I came here. Looked at the cars for sale and after a little bump was able to get a ca Had to get a new vehicle and after looking at other dealerships I came here. Looked at the cars for sale and after a little bump was able to get a car I wanted at a reasonable price. The Jordan helped us and explained everything and answered what ever questions we had. I would recommend this dealership to a friend. More

Excellent experience with Danelle. My son and I stopped by Automaxx to look at some trucks. It turned out to be the best experience at a dealership that I ever had. Danelle was profes My son and I stopped by Automaxx to look at some trucks. It turned out to be the best experience at a dealership that I ever had. Danelle was professional, knowledgeable and courteous. Two things stood out with Danielle. First, she offered to drive the truck to my home so my husband can see it. When there, she answered all his questions and allowed him to test drive the truck. After she left, my husband and I took about 2 hours to decide to purchase the truck. Which brings me to my second point. When we text her that we would take the truck she took all our information and had the paperwork ready when we got there. We walked out of there in under 30 minutes. This was my first experience with Automaxx, I will definitely be back. More

Great car buying experience I had a really great experience at auto maxx of summerville. I am a first time car buyer. Quan myers and John Griffey were very helpful. John was very I had a really great experience at auto maxx of summerville. I am a first time car buyer. Quan myers and John Griffey were very helpful. John was very knowledgable about the vehicle i purchased. Both sales men were very friendly and they helped me out alot with making a decision on purchasing the vehicle. More

Had an enjoyable experience purchasing our auto. Danielle and John make a good team. My wife and I had a wonderful experience during our visit. We were treated very well and did not feel any pressure Danielle and John make a good team. My wife and I had a wonderful experience during our visit. We were treated very well and did not feel any pressure from. They asked good questions and their answers were very informative. They took very good care of use. Thank you very much Danella and John More

Great expirience Danelle was wonderful everything was wonderful a smooth experience first time buying would recommend people to take advantage of the great deals on al Danelle was wonderful everything was wonderful a smooth experience first time buying would recommend people to take advantage of the great deals on all the nice vehicles More

New Truck I came in to buy a silverado. Austin Webb was there to greet me and my family. He worked to get the paperwork done fast and correctly. While doing thi I came in to buy a silverado. Austin Webb was there to greet me and my family. He worked to get the paperwork done fast and correctly. While doing this he also helped us with my 2 small kids by using his computer to YouTube kids shows after our 5 hour trip. They were willing to fix the things that I found that needed to be addressed. This was a great experience to buy a vehicle. The truck was priced accordingly. We need one in upstate SC. More

Smooth & quick My salesman was very courteous and patient it took a couple of test rides to get the right vehicle thank you........ Kevin Kirk .. I would definitel My salesman was very courteous and patient it took a couple of test rides to get the right vehicle thank you........ Kevin Kirk .. I would definitely recommend this dealership to friends More

Clancy is the BEST . I went in not knowing what the outcome was going to be but with Clancys help I got a car . He was very polite & understanding . The other guys I met t I went in not knowing what the outcome was going to be but with Clancys help I got a car . He was very polite & understanding . The other guys I met too were awesome . I would recommend AUTOMAXX to anyone! More

Phenomenal Shopping Experience My salesperson was Tim and he was incredible, very knowledgeable and friendly. I saw the vehicle online, luckily when I got to the lot it was still av My salesperson was Tim and he was incredible, very knowledgeable and friendly. I saw the vehicle online, luckily when I got to the lot it was still available. He answered all questions, pointed out additional features, and overall it was a very pleasurable shopping experience. The finance personnel Micheal M was amazing as well, these guys really have your best interest at heart. The quality of service they deliver is much more than just another sale. If I had gone to another car dealer, I would have truly missed out on a great opportunity. I am beyond satisfied and I look forward to doing business with these two again. More