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Automotive Avenues
Wall, NJ
1,574 Reviews
Many dealers say they sell for wholesale, but now you've found the one dealer that actually does. Over twenty years ago, we started our company, selling to licensed car dealers only. After selling over 40,000 vehicles, we opened our doors to the public, and as they say, "the rest is history." Don't take our word for it. Click up top and check out our vehicle listings. See for yourself why if you're looking for a great used car at a phenomenal price, there's no need to look any further.
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 9:00 AM - 7:30 PM
Tuesday 9:00 AM - 7:30 PM
Wednesday 9:00 AM - 7:30 PM
Thursday 9:00 AM - 7:30 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 5:30 PM
Sunday Closed
Service
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Showing 1,574 reviews
September 30, 2012
I searched the internet in February, 2012 for a pre-owned ’04 Lexus RX330 in good condition. I found one that was offered by Automotive Avenues on eBay. Since I live outside of Philly, about two hours away, ’04 Lexus RX330 in good condition. I found one that was offered by Automotive Avenues on eBay. Since I live outside of Philly, about two hours away, I felt more comfortable to drive to the dealership and deal directly rather than through eBay. I set up an appointment and was greeted by Mike Buhl who is a seasoned sales professional. Mike had the car ready for a test drive and allowed me to do a thorough check of the vehicle. The car and its condition was accurately described in their on-line ad He answered my questions and concerns about the vehicle to my satisfaction. When it came time to negotiate for the car, Mike stood firm that the internet price was the best possible price and was not negotiable. He did agree to touch up some minor blemishes and correct a minor issue with the moon roof. Overall, I felt that it was a fair deal and proceeded with the purchase. When I picked up the car, all of the paperwork was in good order and the car was ready to go as promised. I have now owned the Lexus for about 7 months and have been very pleased with my purchase. I found Mike and the other folks at Automotive Avenues to be straight-forward, fair and respectful of the customer. They do not use high pressure sales tactics or shady deals to sell their cars. I respect that approach and would recommend this dealership. It is interesting to note that Automotive Avenues does a significant volume (over 600 vehicles) of their business throughout the USA using eBay. Although most of their eBay customers purchase the vehicle sight-unseen, they have a very high favorable customer rating (greater than 99% positive) on eBay, so they must be doing it right. Check out the customer feedback on their eBay seller profiles (automotive-avenues1, automotive-avenues2) to see for yourself. More
by UBHappy
Employees Worked With
Mike Buhl, Steve Ventriglio
Helpful September 13, 2012
I purchased a 2009 Hyundai Genesis on eBay from automotive avenues as a surprise for my wife. All of the transaction went smooth and they shipped the vehicle to me, even kicking in 50.00 toward the automotive avenues as a surprise for my wife. All of the transaction went smooth and they shipped the vehicle to me, even kicking in 50.00 toward the shipping. The car was as described and we are very happy. More
by sheri.vannatta.1
Employees Worked With
Billy
July 30, 2012
ONLY RECEIVED ONE LICENSE PLATE. nO ONE WANTS TO HELP OR EXPLAIN WHY! THE WOMAN WHO HANDLES THE LICENSE PLATE DEPT IS LAZY. i ASKED TO SPEAK TO MIKE SEVERAL TIMES AND SHE PUT ME ON HOLD FOR 10 MIN WITHOUT EXPLAIN WHY! THE WOMAN WHO HANDLES THE LICENSE PLATE DEPT IS LAZY. i ASKED TO SPEAK TO MIKE SEVERAL TIMES AND SHE PUT ME ON HOLD FOR 10 MIN WITHOUT COMING BACK! NO ONE RETURNS PHONE CALLS. I WAS SUPPOSE TO RECEIVE A PHONE CALL WHENN THE GRILL CLIPS CAME IN. iT'S BEEN MONTHS NO CALL! tHE WOMAN WHO ANSWERS THE PHONE IS OBNOXIOUS AND TALKS OVER YOU! BAD EXPERIENCE! More
by alliedak47
Employees Worked With
Mike
July 16, 2012
Mike & Everyone at Automotive Avenues, My Mike & Everyone at Automotive Avenues, My name is Josh Plummer out of Louisville, KY. A few months ago I purchased a 2008 Toyota Highlander Mike & Everyone at Automotive Avenues, My name is Josh Plummer out of Louisville, KY. A few months ago I purchased a 2008 Toyota Highlander Hybrid. I had never bought anything more than a watch or a pair of shoes online but came across a deal that was borderline to good to be true. Against my better judgment I put a down payment ($300 or so) on the 2008 Hybrid, being that I never laid my eyes on the car and never drove it. I was in for a bit of a roller coaster ride for the next several weeks. The first hiccup was my 3rd party local financing didn’t pan out and it would take almost 2 weeks to solidify but your people at Automotive Avenues told me to rest assured that that the quality of the car and their word were golden and that they wouldn’t sell it to the next probably easier customer. The next Hiccup was having the car delivered to me, which being in the transportation industry I understand that juggling a dispatcher and a driver as well as a few extra stops on the way would only take more time. The final hiccup came with getting the title transferred from NJ to KY and as you can imagine it did not go swimmingly after 4 different visits to the DMV and needing several documents faxed signed and re-faxed because KY DMV does not recognize anything from NJ DMV it was finally finished. Through this whole process I kept checking the website where they put a “Pending” graphic across the car, but remember these pictures were all I actually had during the waiting period of getting it financed to having it delivered. You and your staff were reassuringly easy to deal with and when I finally started the 2008 Highlander up for the first time all the stress immediately dissipated. It has been a couple of months now and I truly enjoy the 2008 Toyota Highlander Hybrid and would recommend Automotive Avenues to anyone. Your service from the guys that answer the phones, the salesman that make the deals (in my case a really good deal), to the lady in the back that handles all the title work and final preparations made buying online as stress free as possible, given the obvious hurdle of having to be patient. Thank You! Thank You! Thank You! I Love My New Car. More
by PlumDiddly
Employees Worked With
Whole Team
June 25, 2012
Great Service. Someone always available to answer the phone. Had all paperwork ready to sign. Made arrangments to get me from the airport. Great Service all around. Thanks again! phone. Had all paperwork ready to sign. Made arrangments to get me from the airport. Great Service all around. Thanks again! More
by nealderrick
Employees Worked With
Mike B
June 19, 2012
I was very leary of buying a car on ebay sight unseen. I called the dealership and talked with Mike at great length. He answered all my questions, explained how the shipping worked and was very friendly. Af called the dealership and talked with Mike at great length. He answered all my questions, explained how the shipping worked and was very friendly. After talking with Mike I decided to purchase the vehicle. My wife and I decided to fly out and drive the vehicle back. When we got to the dealer the vehicle was exactly as described and shown in the pictures. Mike and his manager were extremely nice and got us on our way quickly. The vehicle drove and rode great and we love it. I would'nt think twice about buying another vehicle from Automotive Avenues. Thanks guys for a great experience and a great car at a great price. More
by frankd8095
Employees Worked With
Mike Buehl
June 17, 2012
I am very happy with the 2006 Lexus RX330 that I bought off of Ebay from Automotive Avenue. The transaction was easy and smooth. The car drives and feels very good. Everything worked in the car. There off of Ebay from Automotive Avenue. The transaction was easy and smooth. The car drives and feels very good. Everything worked in the car. There were a bunch of scratches that I was able to compound out. Some will be more work but aren't noticeable unless one is up close. Looking forward to taking it for long drives in the summer. More
by takwong
Employees Worked With
Mike
June 17, 2012
Automotive-Avenues answered all my questions in detail in addition to offering an excellent price on my 2009 Hyundai Genesis. I felt 100 percent secure in my internet transaction and they even worked out al addition to offering an excellent price on my 2009 Hyundai Genesis. I felt 100 percent secure in my internet transaction and they even worked out all the details for delivery. I have a beautiful car at a great price and would use them again for a future purchase. Thanks guys. More
by sparman
Employees Worked With
Bill, John
June 16, 2012
In March of 2012 I found a 2006 Dodge Durango Limited for sale on E-bay, I contacted the seller and read and re-read the description very carefully. It was stated VERY VERY plainly that "EVERYTHING ON THIS 2 sale on E-bay, I contacted the seller and read and re-read the description very carefully. It was stated VERY VERY plainly that "EVERYTHING ON THIS 2006 DODGE DURANGO WORKS PERFECTLY". Tires were said to be at 50% tread and only minor scratches. I purchased the vehicle and the problems started. 1. First I could not get anyone there to return my calls, then finally when they did, it was very apparent that Steve did not know what was going on. I was originally told shipping would be $750.00, Steve informed me it would be $1000.00, reluctantly I agreed. After hearing nothing for nearly a week, I called Steve to find out when i would receive the vehicle. I was transferred to Bill Solko, (supposedly the owner) after telling Bill about my apprehension in dealing with Steve, Bill told me to Deal with only him from that point on. I hung up feeling a little better. After a few days I had heard nothing again, so called Bill to find out when my car was being shipped, He informed me that they were having trouble finding a carrier to deliver my vehicle, I gave Bill a couple alternate delivery locations trying to expedite delivery. again i heard nothing for 2 days. Finally Bill called to say it was to leave their lot in two days, and he was going to run it through his shop one more time to make sure it was good to go and everything worked. 4 days later the transport driver called to arrange for a delivery time. when we got the car and started checking it out we found the following: TIRES HAD ONLY 20% TREAD LEFT AC DID NOT WORK CD PLAYER DID NOT WORK SEAT TRIM ON DRIVERS SIDE TAPED ON SUNROOF LEAKED WATER STAINS ON HEADLINER FROM SUNROOF LEAKING I immediately Called Bill and informed him of these issues, He said to get estimates to repair AC and he would cover the cost, he would send a replacement AM/FM/CD player, he said there was nothing he could do about the other issues. I said if he would take care of the AC repairs and send the replacement radio i would be satisfied. Over the next several days I obtained estimates from 2 reliable repair shops, Bill said they were too high and to go to the nearest Dodge Dealer and get an estimate. He did not like that one either, saying they were all 3 taking advantage, he would do some looking as well. after 3 days with no word, i took it on myself to call the dodge dealer in wall township (just a few miles from Automotive Avenues lot), thinking the repairs must be cheaper out there, and if so i would settle for compensation based on that estimate. The estimate from them was only $80.00 less than the lowest i had found locally. I informed Bill of this, as well as that I had not received the new radio yet. He informed me that he was going to be out of the office for the next week and he would get everything resolved upon his return. Ten business days passed and He did not make contact, by this time I am 99% sure I am gonna be Screwed for the repairs, radio, tires etc..... after several more emails, bill finally responds and says he will buy the parts and send them to me and he will find an affordable shop in my area to install them. Finally on 4/20 the parts arrived (one month since taking delivery)I emailed Bill that we had parts and to let me know what shop to take it to. no response from Bill, sent several more emails, and Bill finally responded on 5/1 (11 days later)at this time he stated that it was my fault it was taking so long, because I couldn't find reasonably priced estimates!!!! He said he would be willing to send us a check for $400.00 to cover labor to install parts. After having dealt with this for 6 weeks, I agreed and asked him to send it please. Today is June 16th and still have not received the check, I emailed Bill and he replied " I decided I had done more than enough by sending you replacement parts for items that were not even covered under the warranty you were given in the first place ". Nice customer service huh? Today we also had the AC replaced (the parts Bill sent were wrong) and i had to buy parts and pay labor, I am now out 900.00 for tires, $1000.00 for AC repair. $250.00 to have the sunroof leak fixed TOTAL OUT OF POCKET $2150.00, But Automotive Avenues won. I have every email sent to and received from them, and am going to the NJ Attorney Generals office next. More
by jhczbaker
Employees Worked With
Bill Solko, steve
June 10, 2012
We were shopping for a used Tahoe. Prior to going to dealerships to view vehicles, we did a good amount of internet research to determine what would be a good price for a 2005/06 model with the options dealerships to view vehicles, we did a good amount of internet research to determine what would be a good price for a 2005/06 model with the options we wanted. Although Wall was a good drive, we did go to Automotive Avenues. They had a nice selection and all the cars appeared clean. This place states they do not negotiate on price, and that was our experience. We put a deposit on a vehicle we liked ($500), and planned to pick it up the next day because a fan switch needed replacement. However, we did visit another dealership and found a vehicle we liked a bit better. When we informed Mike of this, he was completely professional, refunded our deposit and wished us well. Although we did not buy from Automotive Avenues, we had a very favorable experience there, and encountered no hassles regarding the return of our deposit. Mike was laid back, friendly, professional, the prices were good and the vehicles appeared clean, with Carfax provided. We certainly do recommend using this dealership--or at least going there and deciding for yourself on their professionalism. More
by flyboy011
Employees Worked With
Mike Buhl
