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Automotive Avenues

Wall, NJ

Overview
Employees
Reviews
Vehicles
4.9
1,575 Reviews
Many dealers say they sell for wholesale, but now you've found the one dealer that actually does. Over twenty years ago, we started our company, selling to licensed car dealers only. After selling over 40,000 vehicles, we opened our doors to the public, and as they say, "the rest is history." Don't take our word for it. Click up top and check out our vehicle listings. See for yourself why if you're looking for a great used car at a phenomenal price, there's no need to look any further.
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5011 Route 33

Wall, NJ

07727

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Showing 1,575 reviews

March 05, 2021

Worked with Mark Gordon. He was professional, knowledgeable and courteous. Would definitely recommend him. Also Frank Sibilia was straight forward and honest. He worked with us to find our best o More

by lauraf
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Cytryn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Erli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dmitry Mandrik
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nicky DeFilippis, Zach Buckner, Dan Colatrella, Mark Gordon, Frank Sibilia
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February 27, 2021

Marc Gordon was a pleasure to work with. Would use again and recommend him to friends and family Thank you very much for making this an easy purchase for me and my wife More

by fundoral
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Cytryn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Erli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dmitry Mandrik
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nicky DeFilippis, Zach Buckner, Dan Colatrella, Mark Gordon, Vinny Marzarella, Frank Sibilia
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February 23, 2021

It was very good to me and it was very nice to have Mr.Russel as my sellsrep and thanks for the best service I’ve More

by Kalpesh_08820Kal
Recommend Dealer
Yes
Employees Worked With
Russel Sabine
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February 22, 2021

I purchased a 2019 Audi RS5 and worked with Max Orozco. He is extremely professional and knowledgeable. He took such great care of me to make sure I was satisfied with every aspect of the purchase. I plan More

by Singlamo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Max Orozco
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February 18, 2021

What a great place to purchase used cars at very fair prices! Salesman David Barysh was very helpful and courteous and friendly ask for him More

by adriab
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Barysh
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February 17, 2021

David Barysh - Great experience all around a pleasure. Everything went very smooth. I would happily come here again. Would recommend to everyone. Great pleasure thanka More

by Brucesmith1514
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David barysh
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February 14, 2021

This is your typical HIGH PRESSURE used car dealer. My 83 year old mother was looking for a smaller car than she had when my dad was with us. I called ahead to let them know what the situation was. I ne More

by Airmanar
Customer Service
Price
Recommend Dealer
No
Employees Worked With
Dan Colatrella
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Feb 14, 2021 -

Automotive Avenues responded

If you've read my responses in this forum, you'll notice I am more than willing to admit when we've failed. We are far from perfect, and do make mistakes. It's simply part of business. What I feel makes us different is our willingness to do all we can to make things right when we do fall short or disappoint a customer. Over our 10 years in business, we have maintained an A+ rating with the Better Business Bureau, and are proud to have received over 5,000 positive reviews from actual customers who have done business with our company. Our commitment to customer satisfaction is in sharp contrast to how the reviewer conducts himself. A quick Google search of his name shows that if anyone cannot be trusted it's him. This is a man who has failed to pay his debts in the past, and whose conduct has been characterized by a judge as "unreasonable", and in "bad faith". His comments are nothing more than an attempt to discredit us because we would not do what he wanted. Here is what actually transpired: The reviewer first insisted on a discount claiming he knows that we paid thousands less for the vehicle. We explained that as the highest volume dealer in the state, we work with a very low mark-up and our listed prices are "no haggle". Once we got past this, we moved on to financing, providing him the best rate we were able to obtain for him. He was still not satisfied and went on to tell us he used to own a dealership and "knows how all dealerships work". Keep in mind that our price does not change, cash or credit, and customers are welcome to bring their own financing if they feel they can get a better rate on their own. The fact is, the rate the reviewer claims he could obtain did not exist. If it did we would have offered it to him. Anyone who has visited our dealership knows we are anything but high pressure and there is nothing typical about the Largest Car Dealership in the state. The "slick manager" was our 63 year old Customer Relations Manager, one of the most mild mannered and respectful gentlemen you'd ever have the pleasure of meeting. NEVER once did he or anyone else follow the reviewer out to his vehicle. That comment is not only untrue but ridiculous as well. As far as the owner, that would be ME, and I did not say 2 words to the reviewer. I did not even see his face, but I guess his comments sound more damaging if he includes me. 2020 has been a tough year for businesses but I can honestly say I've met some of the nicest people this past year and as a dealership, we've made so many new friends. Unfortunately, this review is a reminder that there are still people in this world who have "zero" integrity, and are willing to lie through their teeth just to try hurt someone because they didn't get their way. Sincerely, Bill S., Dealer Principal

Feb 14, 2021 -

Airmanar responded

The lying started right away when your "nice guy 63 year old manager" and the salesman both identified the person, who came over to sit down next to us, as the owner. Whoever he was, who spoke to us to try and talk us into the car, and by your own accounts, was not the owner. It was a complete fabrication by your employees, and shows that you accept lying throughout your agency, even lies coming from yourself. Your "nice guy" manager tried to put us in a deal that was a MUCH higher percentage in financing than the going rate, which he even admitted to us, so your answer of providing your "BEST RATE" is a total lie, which makes you being caught in two lies. Lastly, I am the third largest reviewer in New Jersey with over 2 million followers, which permeates into a 5x read, or 10 million views. That is a lot of people who trust my word. After all the lying you have done here, I think it is best to refer this to the two agencies who handle this best, the BBB, and the New Jersey Attorney General. Let them sort this out, and place the necessary fines where they belong, to protect the public. We will see how many of your "GOOD" reviews were written by employees and friends, instead of customers. Let the Star Ledger investigate who is telling the truth. I stand by my account of the facts. Lets see if you do under oath.

Feb 14, 2021 -

Automotive Avenues responded

Andrew, We have been in business for over 10 years and have thousands of satisfied customers. Over the course of those years, we have received over 5,000 positive reviews from customers who have actually done business with our company. We've also achieved an A+ rating with the Better Business Bureau each of the last 10 years, and have been selected to the "INC 5000" list of the "Fastest Growing Private Companies In America" the last 3 years in a row. You on the other hand are someone who gets a bagel with too much butter on it and runs home to write a negative review. Instead of spending so much time trying to tear down what others have built, perhaps your time would be better spent trying to build something yourself.

Helpful
February 14, 2021

Bought a car! Bought it from Mark. Great experience. Would recommend to friends and family. Have with purchase price and terms. Great experience. Mark helped us through everything in a professional man More

by Chris41
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Gordon
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Helpful
February 10, 2021

Mark was informative and helpful and friendly. He answered all my questions. I could tell he knows the cars features and how things operate here. More

by Forzi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Gordon
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Helpful
February 09, 2021

Mark was very informative. And answer all questions and was good to work with. He was helpful in showing us the car in all its features. More

by Waltergarbie1947
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Gordon
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Helpful
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