Autonation Chrysler Dodge Jeep Ram and FIAT Carlsbad

This dealer does a good job until you drive off the lot. After that you can forget about any customer service. They say anything they possibly can to get you in to that vehicle and after the purchase they After that you can forget about any customer service. They say anything they possibly can to get you in to that vehicle and after the purchase they do not even return your calls. My advice would be to stay away as they will make promises and not keep them. More

Renee and Neil were AWESOME!!!!!!!!!!! The best customer service period. They took their time to answer all my questions and ensured I got the vehicle I really wanted even when I kept changing my mind. Bo service period. They took their time to answer all my questions and ensured I got the vehicle I really wanted even when I kept changing my mind. Both were very patient, professional, and made me feel like their friend and not just another customer. More

Nabi was very responsive, helpful and professional during the negotiation and purchase of my new vehicle. I believe Nabi got me the best price available and took the time to find the car I wanted. I would ce the negotiation and purchase of my new vehicle. I believe Nabi got me the best price available and took the time to find the car I wanted. I would certainly consider returning for my next purchase. More

My Husband and I had done our research and found the perfect JEEP for our new family. We first tried our local dealership and were quickly disappointed with horrible service and attitude. I contacted vi perfect JEEP for our new family. We first tried our local dealership and were quickly disappointed with horrible service and attitude. I contacted via email the Internet sales team for Bob Baker Jeep and had instant responses and great information and advice. We spoke next via phone and they agreed to beat our local dealership, had a vehicle transferred for us for the next day. We went in and instantly felt the difference. We were instantly welcomed, offered refreshments, atmosphere was cool and relaxing, and staff were all friendly. What a difference. We worked with the Internet team: Vince, Renee and April, they were amazing! More

The sales person was good and friendly, and the price was ok, but the overall experience was less than good. I think they need to improve their customer service. ok, but the overall experience was less than good. I think they need to improve their customer service. More

I brought my new 2011 Dodge Ram 2500 Diesel in for its first service/oil change and tire rotation on July 5, 2011. The service center had great customer service upon first impression......, and the servi first service/oil change and tire rotation on July 5, 2011. The service center had great customer service upon first impression......, and the service was timely (about 1 hr for oil change and tire rotation). However, upon receiving my truck back and driving home on the I-5 my tire pressure sensors went off warning about low front tire pressure. Being that I was already on my way home I did not want to turn around to bring it back to the dealer because I knew what they had forgotten to do. The diesels have 60psi in the front tires due to the weight of the engine and 45psi in the rear tires when not hauling a load. They rotated the tires but did not check/adjust the tire pressure. This is a simple/basic step that they overlooked and should have been checked. The simple fact that they did not check my tire pressure while it was in for servicing is concerning being that they claim to due a safety inspection of the vehicle, and secondly, makes me think they do not know their vehicles and that the diesel trucks have varying tire pressure. I called the service department immediately after, they did not answer so I left a message and they never called me back. So as of right now, they lost a customer from their service department unless they attempt to redeem themselves. Which pisses me off since I bought the truck from them. When you spend $50,000 on a vehicle from a dealer, you at least expect that they know how to properly rotate/inspect the air pressure in your tires. Plus I paid them to do the work, and I had to fix there mistake myself. Unsatisfactory! More

Both where very professional and very knowledgeable of the vehicle I purchased. They were very helpful with all my questions regarding the sale. Both ladies have a wonderful personality. All in all when I the vehicle I purchased. They were very helpful with all my questions regarding the sale. Both ladies have a wonderful personality. All in all when I am to purchase another vehicle I would be sure to go back and see them for assistance. More

Bob Baker Jeep made us feel like family as soon as we walked in. Had my 2011 Jeep Wrangler Unlimited ready for me to look at within minutes. Appraised my trade in with a fair blue book price! Seamless an walked in. Had my 2011 Jeep Wrangler Unlimited ready for me to look at within minutes. Appraised my trade in with a fair blue book price! Seamless and no hassel car buying is there way of business! Will buy from again and I live all the way in Murrieta! More

Bob Baker Chrysler Jeep Dodge went the extra mile to earn my business. The experience was hassel free and I felt very comfortable in both the salesperson knowledge and professionalism. I would recommend th my business. The experience was hassel free and I felt very comfortable in both the salesperson knowledge and professionalism. I would recommend this dealership and salesperson to new/used car buyers. More

Manny and Nabi are the dream team of sales guys. No xx, no time wasting. We had some difficulty getting the car I wanted and they really put in overtime to help me out. no time wasting. We had some difficulty getting the car I wanted and they really put in overtime to help me out. More