
Autonation Hyundai Carlsbad
Carlsbad, CA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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The service department is horrible. STAY AWAY! They told me everytime I called, "I'll call you with an update"...never called me, not once! It was like dealing with the Mafia. I own 2 STAY AWAY! They told me everytime I called, "I'll call you with an update"...never called me, not once! It was like dealing with the Mafia. I own 2 Hyundai's and will not buy another one unless I move to an area where there's a professional dealer service center. BTW, go to their website today and try to schedule an appointment for a new car under warranty where the check engine light is on...the 1st available date is a month from now! OK, so call them, good luck reaching anyone who will help you. I was charged over $200 and week later the engine light was back on. Knowing that I would be abused by their customer "service" rep and ignored by their new service manager, I have moved on. Too bad their poor service has caused me to change my plan of purchasing a 3rd Hyundai. More
This was my first time buying a car and it was the best experience I could have asked for! Ash was super helpful with helping me find my car and Justin during all the financial paperwork did an amazing job experience I could have asked for! Ash was super helpful with helping me find my car and Justin during all the financial paperwork did an amazing job explaining everything! Before I came to Hyundai I was at Subaru and the sales guy there was extremely pushy and not genuine. I left that dealership really frustrated and almost just went home but decided to give Hyundai a shot and I’m so glad I did because now I’m driving my new car that I love so much!!!! More
First time at a Hyundai dealership . Good shopping experience. Aleczander was a great individual to work with. I'm hoping the service is as good as the sales. Good shopping experience. Aleczander was a great individual to work with. I'm hoping the service is as good as the sales. More
This was the Best car shopping experience I ever had. The dealership had a large selection of cars and with help of Mark Mendoza (Sale and Customer Service Representative), I was able to find the best ca The dealership had a large selection of cars and with help of Mark Mendoza (Sale and Customer Service Representative), I was able to find the best car for me at the right price. A financial transition also went smoothly and I had the car in my possession in less than 2 hours. More
I had no AC on a 2022 Hyundai Tucson that’s the first issue it’s a new car. I was told part will be here in a week. There was no update that it would take longer and I could not get anyone to answer the issue it’s a new car. I was told part will be here in a week. There was no update that it would take longer and I could not get anyone to answer the phone NO ONE EVER ANSWERS THE PHone so I had to go there to find out when I would get it fixed It took almost 2 months for the part to come in and it was a hot summer. i even called corporate and they couldn’t get anyone to answer the phone. I was told it would be ready that afternoon but around 5 I began to worry cause they close at 6. Of course no one answered in service so I called sales and made a stink cause i had to have the car today. Just horrible customer service. I will NEVER take my car there again. I would give them ZERO stars if I could More