Autonation Subaru Carlsbad

I cannot recommend this dealership and our salesman Brandon Furley enough. Within 1 day of calling we were at the deal ship driving away with our dream car and a great deal! 10/10 experience Brandon Furley enough. Within 1 day of calling we were at the deal ship driving away with our dream car and a great deal! 10/10 experience More

I scheduled online 2018 Crosstrek for a Saturday to have a 4 wheel alignment, had to reschedule for earlier date, no problem got in a day early, Maria Victoria cheerfully checked me in for a drop off, I w a 4 wheel alignment, had to reschedule for earlier date, no problem got in a day early, Maria Victoria cheerfully checked me in for a drop off, I was quoted a greater deal and went off with a smile, I appreciated the in progress text message of technician working on my Sub, I received a complimentary car wash which is such a great added value for something less on my to do list. My car was ready in the time estimated. Maria victoria checked me out at quoted price. Drove 100 miles, vehicle handles predictably and responds accurately, smoother ride , enhancing my overall driving comfort. Note: I would have liked a copy to see the printout specifications / adjustments none provided. Overall Maria Victoria was very professional, courteous and friendly. More

Great dealership and great customer service I will refer this to my friendS, I can’t wait to do business with them in the future again this to my friendS, I can’t wait to do business with them in the future again More

We dealt with Yuri and Sean. Both were very helpful and answer all of our questions. They also helped with arranging to have someone help with all the advanced features. Both were very helpful and answer all of our questions. They also helped with arranging to have someone help with all the advanced features. More

Great experience, fast service, treated with respect, thank you for giving me the care and respect I deserve. Happy that your facility can treat customers with old time business ethics. Thank You thank you for giving me the care and respect I deserve. Happy that your facility can treat customers with old time business ethics. Thank You More

Calling to make an appointment was a mess. I would get a text confirming the appointment with the wrong vehicle and had to call 3 times to get it right. So 2 stars to the person that makes the I would get a text confirming the appointment with the wrong vehicle and had to call 3 times to get it right. So 2 stars to the person that makes the appointments. As for the service department 4 stars. Philip was great and kept me posted on what was going on More

From first contact with our Subaru salesperson, Fabio Stallone, through the two test drives we did with him, and his follow-up with us after we bought the Crosstrek, we found the process of buying at thi Stallone, through the two test drives we did with him, and his follow-up with us after we bought the Crosstrek, we found the process of buying at this dealership enjoyable rather than stressful. Fabio was friendly, generous with his time, offered options, and gave us accurate information, with no pressure. Both Fabio and everyone else we met at this dealership were helpful and made the whole process understandable and transparent. More

This is my second service at Autonation Subaru Carlsbad and again Aaron took fantastic care of me and my car and did it faster than the time promised. Excellent service advisor and great tech and my car wa and again Aaron took fantastic care of me and my car and did it faster than the time promised. Excellent service advisor and great tech and my car was washed and I was on my way earlier than expected. Highly recommend Aaron and Autonation Subaru Carlsbad. More

I purchased a used Forester with 27,000 miles on it from AutoNation and two months afterwards I scheduled a oil change which included a five point check on my car with their service department only to be to AutoNation and two months afterwards I scheduled a oil change which included a five point check on my car with their service department only to be told my tires were very bald and that the car should immediately have new tires and an alignment. The fact the wear was inside the tires where I was not able to see the condition of the tires when I bought the car is making me lean towards not trusting this place. Those tires in this condition should have been changed before that car even went out in the lot for sale. This I feel is a safety issue that potentially could have injured me and my family. And for me to just trust that the tires appeared to be ok was my bad but I feel this should of been the dealers job to of made our car safer especially since they toted how safe Subaru Foresters are in their sales pitch! Just pay attention close to any used car you buy!! Thankfully we are safe and purchased new tires elsewhere immediately. More

Very easy, no haggle deal. Ricky was great and no pressure. Vehicle is in great shape and very satisfied with our purchase. Ricky was great and no pressure. Vehicle is in great shape and very satisfied with our purchase. More