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Autonation Subaru Carlsbad

Carlsbad, CA

4.6
5,132 Reviews
If you're looking for a new or used Subaru in the San Diego area, be sure to visit AutoNation Subaru Carlsbad. Our expansive showroom features all of the latest new Subaru cars and SUVs, as well as a large selection of other used vehicles for sale. Check out our inventory online today, then schedule a test drive today at AutoNation Subaru Carlsbad.
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5500 Paseo Del Norte

Carlsbad, CA

92008

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Showing 5,132 reviews

August 11, 2021

I have had all my service done at Bob Baker Subaru since 2013. I have worked with JP for last couple of years and he is a great service agent. More

by johnfcash
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JP Phillips
Aug 11, 2021 -

Autonation Subaru Carlsbad responded

Thank you for your continued support! We are glad JP and the team have made your experiences so enjoyable! We look forward to seeing you again at Bob Baker Subaru!

August 11, 2021

Been there for all our service since 2012-ish. I’ve always had perfect service and will continue to return. This visit I was helped by Eric Lopez who was amazing. Love my Subaru and the support team. More

by Rose
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erik Lopez
Aug 12, 2021 -

Autonation Subaru Carlsbad responded

Thank you so much for your loyal business, as well as your kind words about our team! We appreciate all of your support over the years and are honored to have you as a Bob Baker Subaru customer. Take care and we'll see you next time!

August 11, 2021

Clean cars, fair priced, friendly service.Financing dep. Clean cars, fair priced, friendly service. Financing dep. needs work they don’t really try to get you the best rate too passive. Thank you! More

by cazadioc
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Armando Rodrigues, Jim Mirreghabie
Aug 12, 2021 -

Autonation Subaru Carlsbad responded

Our team will be so glad to hear they've made this a great experience for you! Thank you so much for coming to Bob Baker Subaru!

August 10, 2021

The entire team at Bob Baker was very welcoming and professional. I like to thank our sales Person Shan Madrid for his caring attitude and willingness to help us during this process. Our intention was More

by moalemi
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Armando Rodrigues, Shannon Olivarez, Sean Madrid
Aug 11, 2021 -

Autonation Subaru Carlsbad responded

Wow, thank you so much for this awesome review! It's wonderful to hear that Sean and the team delivered such excellent service during your visit and we certainly look forward to seeing you again in the future. In the meantime, enjoy your new vehicle and please don't hesitate to reach out if there's anything else we can do for you. We're always happy to help! - The Bob Baker Subaru Team

August 09, 2021

Professional, Excellence with a great inventory. Dittos!! Yuri Ganzha was very personable and very accommodating. The finance gentleman that I worked with was a great guy just like Yuri! Dittos!! 👏🏻 More

by Gary Vigil
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yuri Ganzha
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dustin Taylor, Armando Rodrigues
Aug 09, 2021 -

Autonation Subaru Carlsbad responded

Hi Gary, thank you for taking the time to share your experience working with Yuri at Bob Baker Subaru! We appreciate you as a customer, and look forward to working with you again!

Aug 09, 2021 -

Gary Vigil responded

Looking forward to continue doing business and preventive maintenance. Thanks!

August 09, 2021

The service was fine, I wish that they would give you an estimated time of how long the service will take when checking in. I am not a fan of this platform for reviewing as this is my 3rd attempt to comply More

by mchristiansen24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JP Phillips
Aug 10, 2021 -

Autonation Subaru Carlsbad responded

We appreciate your feedback and will present this to our team. We look forward to providing you with a five-star experience during your next visit to Bob Baker Subaru! Thank you!

August 07, 2021

Most stress free car purchase I’ve even done! Thank you very much for everything & especially for helping me feel as ease with my trade in & purchase. More

by bridges_l
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelley, Seth Sonstein, Hugh Stewart
Aug 09, 2021 -

Autonation Subaru Carlsbad responded

We're so happy to hear the Bob Baker Subaru team made this a five-star, stress-free purchase! Thank you for your awesome review! Enjoy your new ride!

August 06, 2021

Mr Jason Field was very helpful. Rear seat back protector was missing and he resolved the issue right away. He’s an asset to company. More

by lsaflor@cox.net
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Armando Rodrigues, Jason Field
Aug 06, 2021 -

Autonation Subaru Carlsbad responded

We're so happy Jason could help resolve these concerns! Thank you so much for your great review and rating! - Bob Baker Subaru

August 06, 2021

Very efficient check in, very friendly service, quick attention upon arrival, ready the same day, no problem keeping car overnight until pickup next morning, paperwork explains work accomplished More

by k.a.wenger
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julian Perez
Aug 09, 2021 -

Autonation Subaru Carlsbad responded

Thank you for choosing Bob Baker Subaru, we appreciate your positive feedback!

August 06, 2021

Billy was helpful and friendly. Got me the deal I wanted and a great new car. Kelly in finance was fun and friendly as well. Good team and a good experience. More

by WMCIV
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelly in Finance , Armando Rodrigues, Billy Toolen
Aug 09, 2021 -

Autonation Subaru Carlsbad responded

We're so glad to hear Billy and Kelly gave you a five-star Bob Baker Subaru experience! Thank you for your delightful review and for choosing us!

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