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Autonation Subaru Carlsbad

Carlsbad, CA

4.6
5,130 Reviews
If you're looking for a new or used Subaru in the San Diego area, be sure to visit AutoNation Subaru Carlsbad. Our expansive showroom features all of the latest new Subaru cars and SUVs, as well as a large selection of other used vehicles for sale. Check out our inventory online today, then schedule a test drive today at AutoNation Subaru Carlsbad.
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5500 Paseo Del Norte

Carlsbad, CA

92008

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Showing 5,130 reviews

July 16, 2021

Had a great experience at this dealership. Yuri, our rep, took care of us and was pleasant and answered all of our questions to the best of his knowledge to make the best decision. More

by rowanrey
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yuri Ganzha
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Seth Sonstein, Armando Rodrigues
Jul 16, 2021 -

Autonation Subaru Carlsbad responded

Thank you so much for the great rating and feedback! We're happy to hear we've helped make this an easier experience! - Bob Baker Subaru

July 15, 2021

I prefer going to my Subaru dealership in Bakersfield, Ca. Bob Baker Subaru pushed the wait time for the recalls on my car. I would not go there to get my car serviced their again. More

by nsanchez-7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
JP Phillips
Jul 15, 2021 -

Autonation Subaru Carlsbad responded

Sorry for the wait time, we have been finding the recalls take longer than expected. Again sorry for the wait time.

July 15, 2021

Thank you JP for your professionalism and service for my Crosstrek. You made a good diagnosis and fixed the problem. The one day rental was an unexpected bonus. Maybe I’ll look at Foresters next. More

by deborahwolfson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JP Phillips
Jul 16, 2021 -

Autonation Subaru Carlsbad responded

We're so happy to hear JP made your visit so enjoyable, Deborah! Thank you for taking the time to leave us your five-star rating and review! We look forward to seeing you again for your Crosstrek's next service! - Bob Baker Subaru

July 14, 2021

Average rating because when I called the salesman said Average rating because when I called the salesman said that the vehicle I wanted with the options I wanted and the color I wanted was in stock. When More

by Jmassopust
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Nathan Thompson, Armando Rodrigues, Terry Heitger
Aug 02, 2021 -

Autonation Subaru Carlsbad responded

We're disappointed to hear the car wasn't what you expected. If you'd like to discuss this in more detail, you can reach out to us at your earliest convenience. Thank you, Don Elliott - Customer Service Relations Manager - (760) 804-5038

July 14, 2021

They took me car in in relatively short notice and had it serviced in just a few hours. When I went to pick it up, it was washed and out just after i arrived More

by Impreza
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JP Phillips
Jul 15, 2021 -

Autonation Subaru Carlsbad responded

It was our pleasure to assist you. Thank you from all of us here at Bob Baker Subaru!

July 14, 2021

Rep. Ferrer was great - I was getting an oil change and I thought I just needed some additional freon, but it turned out there were multiple recalls including the condenser. Arrangements were made to take a More

by MAPOFFLA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Ferrer (I think)
Jul 15, 2021 -

Autonation Subaru Carlsbad responded

We're so happy Ferrer could take great care of you! Thanks for trusting the Bob Baker Subaru team with your service needs. Safe travels!

July 14, 2021

The service department understood the problem. They were clear in explaining the solution and finished it before the end of the day. They validated my concerns. More

by talk2terry2000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tanner Knapp
Jul 15, 2021 -

Autonation Subaru Carlsbad responded

It was our pleasure to take care of everything for you! Thanks for choosing Bob Baker Subaru for your service needs.

July 13, 2021

It was quick and efficient. I received a call when the car was ready. My car was cleaned which was a bonus . I am happy to return again. More

by alezamartin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tanner Knapp
Jul 14, 2021 -

Autonation Subaru Carlsbad responded

Thank you for the five-star review! We're so happy our team could earn your business! - Bob Baker Subaru

July 13, 2021

Excellent service, professional, caring service personnel! I highly recommend this dealership, both for sales and service. Easy access from I-5 makes it easy to reach. More

by CATYNICOLL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Ferrer
Jul 14, 2021 -

Autonation Subaru Carlsbad responded

This is so great to hear! Thank you for the great rating and recommendation! - Bob Baker Subaru

July 13, 2021

Everything went great . No problems at all . Jason was great to work with . He knew his stuff ! And I’m really happy that I bought the ascent . It couldn’t have went much smoother . This is my second time More

by Blakedurant1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Field
Jul 14, 2021 -

Autonation Subaru Carlsbad responded

We're so glad Jason and our team made this a five-star experience! Thank you for choosing Bob Baker Subaru and the new Ascent!

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