Autonation Subaru Carlsbad

We brought our car in for a recall and were treated with respect and kind attention. We are seniors and my husband has a health condition. The team was very considerate of our needs as he transferred from t respect and kind attention. We are seniors and my husband has a health condition. The team was very considerate of our needs as he transferred from the provided rental car back into our own car. More

JP Joseph Phillips is the very best service person I've met anywhere in my 35 years of owning autos. I even bought another at this dealership because of him! met anywhere in my 35 years of owning autos. I even bought another at this dealership because of him! More

Very poor customer service. I had a small issue after work was completed, never got a return call after 2 try’s. I resolved issue independently. work was completed, never got a return call after 2 try’s. I resolved issue independently. More

This dealership are very responsive. Tanner is always straight forward with my needed services. He gives me a heads up on what my upcoming services are needed straight forward with my needed services. He gives me a heads up on what my upcoming services are needed More

Couldn't be more pleased with the entire experience of purchasing my new Forester at Bob Baker. If you're lucky enough to have Hugh Stewart as your sales person, you'll be impressed with his eagerness to purchasing my new Forester at Bob Baker. If you're lucky enough to have Hugh Stewart as your sales person, you'll be impressed with his eagerness to go above and beyond in customer service. He even took time on his day off to guide me through all the bells and whistles on my car to make sure I knew how everything works. I also want to give 5 stars to Kelley Madden in the finance department, who made a typically agonizing experience actually enjoyable. And I absolutely adore my new Forester! So excited to be a new member of the Subaru clan! More

Great customer service! Got me in and out. I would highly recommend. I appreciate Julian getting us in and out quickly. Thanks Julian!!! Awesome job! recommend. I appreciate Julian getting us in and out quickly. Thanks Julian!!! Awesome job! More

clean. Easy to work with. Sales man clearly explained all my options . my options . More

Fast professional polite and over all great experience, Sam was incredibly helpful as well as everyone else. Thanks for the warm welcome to the Subaru family :D Sam was incredibly helpful as well as everyone else. Thanks for the warm welcome to the Subaru family :D More

Zach went up and above what was expected to help in the servicing of my 2014 Forester. I had some concerns after a recent trip and he not only arranged for a ride home; he assured me that Bob Baker would r servicing of my 2014 Forester. I had some concerns after a recent trip and he not only arranged for a ride home; he assured me that Bob Baker would resolve all of the issues quickly. Which they did. Cheaply. It was my second time working with him as my service technician. Great guy. More

We came to have the car repaired with a repetitive problem under warranty. But decided to get rid of it and bought a new one instead. problem under warranty. But decided to get rid of it and bought a new one instead. More