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Autonation Subaru Carlsbad

Carlsbad, CA

4.6
5,129 Reviews
If you're looking for a new or used Subaru in the San Diego area, be sure to visit AutoNation Subaru Carlsbad. Our expansive showroom features all of the latest new Subaru cars and SUVs, as well as a large selection of other used vehicles for sale. Check out our inventory online today, then schedule a test drive today at AutoNation Subaru Carlsbad.
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5500 Paseo Del Norte

Carlsbad, CA

92008

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Showing 5,129 reviews

July 10, 2021

Excellent service. Had to wait a little while to get someone to help me but that’s ok as it was a busy day. Will come back More

by Josh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julian Perez
Jul 12, 2021 -

Autonation Subaru Carlsbad responded

Thanks for the five-star rating and kind words, Josh! We appreciate your patience and look forward to seeing you next time! - Bob Baker Subaru

July 09, 2021

Dilligent but not pushy follow-up communication keeping me updated with stock.. good job. Xo xo xo xo xo co xo xo xo xo xo More

by quam5
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Mang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Seth Sonstein, Billy Toolen
Jul 12, 2021 -

Autonation Subaru Carlsbad responded

Thanks for the positive feedback. We hope to see you again at Bob Baker Subaru!

July 09, 2021

The service writer JP is the best part of this dealership. He listen's to what you have to say and act's on that and gets things done. THE BEST Robert More

by hossrob
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
JP Phillips
Jul 09, 2021 -

Autonation Subaru Carlsbad responded

Thanks for the awesome review! We'll pass along your kind comments to JP, we know he'll be glad to hear it! Take care, from all of us at Bob Baker Subaru!

July 09, 2021

No sale pressure, friendly and efficient. I got my 2021 Outback Onyx Edition within an hour. I am definitely will be coming back again on next purchase. More

by songtho2013
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Billy Toolen, Christy Vogel
Jul 09, 2021 -

Autonation Subaru Carlsbad responded

We're so glad our team made this a great shopping experience! Thank you for the wonderful review! - Bob Baker Subaru

July 09, 2021

Fast and quick service. Julian Perez explained process and made me feel comfortable even when I was stressed. Repair was done quickly so.i could get back to.work. More

by ead1274
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Julian Perez
Jul 09, 2021 -

Autonation Subaru Carlsbad responded

It means so much to hear our team gave you such excellent care! Thank you! - Bob Baker Subaru

July 08, 2021

We brought our car in for a recall and were treated with respect and kind attention. We are seniors and my husband has a health condition. The team was very considerate of our needs as he transferred from t More

by Gail and Ed Tossing
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Don Elliott, JP Phillips
Jul 09, 2021 -

Autonation Subaru Carlsbad responded

We're so happy our team could help you both have a five-star experience! We look forward to seeing you at your next appointment! Thank you for the awesome review! – Bob Baker Subaru

July 07, 2021

JP Joseph Phillips is the very best service person I've met anywhere in my 35 years of owning autos. I even bought another at this dealership because of him! More

by nathan45
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Mang; Kelley at sales and finance., JP Phillips
Jul 07, 2021 -

Autonation Subaru Carlsbad responded

Thank you for the great review and five-star rating! We're so happy to hear our team made this such a positive experience and earned your business! - Bob Baker Subaru

July 07, 2021

Very poor customer service. I had a small issue after work was completed, never got a return call after 2 try’s. I resolved issue independently. More

by Howard
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jeremy McCall
Jul 07, 2021 -

Autonation Subaru Carlsbad responded

Sorry about that if you was trying to get a hold of Jeremy in our body shop he moved on two or three weeks ago . If you still need help please call me Norm at 760-804-5037

Jul 07, 2021 -

Howard responded

Thanks for responding, The issue has been resolved independently. Body work is satisfactory.

July 07, 2021

This dealership are very responsive. Tanner is always straight forward with my needed services. He gives me a heads up on what my upcoming services are needed More

by pmdolleton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tanner Knapp
Jul 08, 2021 -

Autonation Subaru Carlsbad responded

Thank you for your confidence in Tanner and the Bob Baker Subaru team! We're honored to receive your support!

July 06, 2021

Couldn't be more pleased with the entire experience of purchasing my new Forester at Bob Baker. If you're lucky enough to have Hugh Stewart as your sales person, you'll be impressed with his eagerness to More

by kaycolvin
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hugh Stewart
Jul 07, 2021 -

Autonation Subaru Carlsbad responded

Congratulations on your new Forester! We're so pleased to hear your experience with Hugh was worthy of five stars! Thank you for choosing Bob Baker Subaru and for the great review! Enjoy your new ride!

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