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Autonation Subaru Carlsbad

Carlsbad, CA

4.6
5,129 Reviews
If you're looking for a new or used Subaru in the San Diego area, be sure to visit AutoNation Subaru Carlsbad. Our expansive showroom features all of the latest new Subaru cars and SUVs, as well as a large selection of other used vehicles for sale. Check out our inventory online today, then schedule a test drive today at AutoNation Subaru Carlsbad.
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5500 Paseo Del Norte

Carlsbad, CA

92008

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Showing 5,129 reviews

July 06, 2021

Great customer service! Got me in and out. I would highly recommend. I appreciate Julian getting us in and out quickly. Thanks Julian!!! Awesome job! More

by menchaca.edith
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julian Perez
Jul 06, 2021 -

Autonation Subaru Carlsbad responded

We’re glad we could deliver a 5-star experience! Thanks so much for your review and for choosing Bob Baker Subaru!

July 05, 2021

Fast professional polite and over all great experience, Sam was incredibly helpful as well as everyone else. Thanks for the warm welcome to the Subaru family :D More

by waderq
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Marta , Seth Sonstein, Sam Said
Jul 07, 2021 -

Autonation Subaru Carlsbad responded

We're so happy to welcome you to the Subaru family! Thanks for the wonderful feedback on Sam and the Bob Baker Subaru team! We'll see you next time!

July 05, 2021

Zach went up and above what was expected to help in the servicing of my 2014 Forester. I had some concerns after a recent trip and he not only arranged for a ride home; he assured me that Bob Baker would r More

by J. Zura
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach Lenfesty
Jul 07, 2021 -

Autonation Subaru Carlsbad responded

It means so much to hear Zach and our team gave you such excellent care! Thank you! - Bob Baker Subaru

July 05, 2021

clean. Easy to work with. Sales man clearly explained all my options . More

by haberkamkaylee
Recommend Dealer
Yes
Employees Worked With
Terry Heitger
Jul 06, 2021 -

Autonation Subaru Carlsbad responded

We really appreciate you taking the time to leave Bob Baker Subaru this awesome review, thank you!

July 04, 2021

We came to have the car repaired with a repetitive problem under warranty. But decided to get rid of it and bought a new one instead. More

by margofiorentini
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelly Madden (finance) , Hugh Stewart
Jul 06, 2021 -

Autonation Subaru Carlsbad responded

We're happy our team could help you find a replacement for the troublesome vehicle you had previously! Thank you for choosing Bob Baker Subaru as your go-to automotive resource! We'll see you at your new vehicle's first oil change!

July 03, 2021

It was a different crew from the last two times I had service here. They got the job done but did not fix everything. Did part of the job I request but did not fix the other issues. More

by gilbertjdelacruz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julian Perez
Jul 06, 2021 -

Autonation Subaru Carlsbad responded

We're sorry to hear that and appreciate you bringing this information to our attention. We strive to provide five-star care to our customers and regret your experience couldn't earn us that rating this time. Please don't hesitate to reach out to me if you'd like to discuss this in more detail. Thank you, Norman Amabile - Service Manager - (760) 804-5037

July 02, 2021

Writing this review is taking time away from driving my subaru, so to complete it, I must love you. Never thought an inanimate object could make me this happy. No need to date anymore, my Impreza fulfills More

by defdiz
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Mirreghabie
Jul 02, 2021 -

Autonation Subaru Carlsbad responded

We're so happy our team could help! Thank you for the awesome five-star review! Now you can return to driving around town in your stylish new Impreza! – Bob Baker Subaru

July 01, 2021

Julian did an awesome job taking care of the recalls on my Crosstrek so that I could register it. The process was quick and easy...and he got me a loaner vehicle while the service was being done. Much ap More

by jimgamez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julian Perez
Jul 02, 2021 -

Autonation Subaru Carlsbad responded

We're so happy Julian could help resolve these recalls on your Crosstrek! Thank you for the awesome five-star review! – Bob Baker Subaru

July 01, 2021

JP and his technician, Justin, really made a difference in my service needs. I’m very happy. Good to know when I need help I know who to call. More

by billj1029
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin , JP Phillips
Jul 02, 2021 -

Autonation Subaru Carlsbad responded

JP and Justin will be thrilled to hear they've made this a five-star experience for you! Thank you for taking the time to leave our service team your feedback and rating! We look forward to seeing you again at Bob Baker Subaru for your next appointment!

July 01, 2021

They were very proactive and were in constant contact with the status of the delivery of the vehicle I was interested in More

by phig
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Mang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jill, Armando Rodrigues
Jul 01, 2021 -

Autonation Subaru Carlsbad responded

Thank you for choosing Bob Baker Subaru, we appreciate your positive feedback!

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