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Autonation Subaru Carlsbad

Carlsbad, CA

Overview
Employees
Reviews
Vehicles
4.6
5,124 Reviews
If you're looking for a new or used Subaru in the San Diego area, be sure to visit AutoNation Subaru Carlsbad. Our expansive showroom features all of the latest new Subaru cars and SUVs, as well as a large selection of other used vehicles for sale. Check out our inventory online today, then schedule a test drive today at AutoNation Subaru Carlsbad.
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5500 Paseo Del Norte

Carlsbad, CA

92008

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Showing 5,124 reviews

June 25, 2021

This is my second Subaru I have bought from Jason Field. He is the best!! More

by VOLCOMDEDEE
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joey Montoya, Jason Field
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Jun 25, 2021 -

Autonation Subaru Carlsbad responded

This is so great to hear! Thank you for leaving Jason your five-star review! - Bob Baker Subaru

June 25, 2021

Thank you to the friendly staff, sales personnel and Finance team. I appreciate your service and support with learning about my new-to-me Subaru Impreza. More

by Dianariver
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelly Madden, Seth Sonstein, Terry Heitger, Jason Field, Matthew Caulfield
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Jun 25, 2021 -

Autonation Subaru Carlsbad responded

We appreciate the shoutout to our team! It's great to hear their hard work has helped you have a great experience! We hope you enjoy your new-to-you Impreza and will see you next time! - Bob Baker Subaru

June 25, 2021

Very busy service department and not especially friendly from scheduling to service. I had to schedule my software update two times and both times the scheduler seemed annoyed I called. Service guy just did More

by KCCN
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
JP Phillips
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Jun 25, 2021 -

Autonation Subaru Carlsbad responded

Yes, we are very busy sorry about that, we have a large following of customers because customers like coming here. Sorry about the schedule issue what is you full name so I can see who helped you and see what happened. Norm

June 25, 2021

George was awesome. I didn’t feel pressured at any time! More

by Shannon
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Mang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kelly in finance
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Jun 25, 2021 -

Autonation Subaru Carlsbad responded

Thanks for the awesome feedback, Shannon! We're lucky to have George on the Bob Baker Subaru team!

June 24, 2021

Would not work with Wheels. Denied wheel replacement and break pads. Will not return. More

by jennifer.duclos
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
JP Phillips
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Jul 09, 2021 -

Autonation Subaru Carlsbad responded

We're sorry your experience didn't live up to our expectations. We'd like to help address these concerns when you have the time to discuss them with me. Please reach out at your earliest convenience. Thank you, Norman Amabile - Service Manager - (760) 804-5037

June 24, 2021

Process was smooth. Max contacted me morning of delivery of targeted car, which I purchased on same day. More

by Mike
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Said
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Jun 24, 2021 -

Autonation Subaru Carlsbad responded

Mike, we are so happy to hear that you had a great time working with Max and the Bob Baker Subaru team!

June 24, 2021

Julian was fantastic. He went all over the planned services I would be getting then summarized them after. He also provided suggestions on what I could do next. More

by christine.gach
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julian Perez
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Jun 24, 2021 -

Autonation Subaru Carlsbad responded

Christine, we are so happy that Julian did a wonderful job! Thank you for coming into Bob Baker Subaru!

June 24, 2021

Awesome experience with matt, made the whole process fast and easy. More

by Mcrumbaker67
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathan Thompson, Matthew Caulfield
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Jun 24, 2021 -

Autonation Subaru Carlsbad responded

We are so happy to hear that! Matt and the Bob Baker Subaru team are so glad to have your review!

June 24, 2021

Great service. Right on time. Nothing more to add. Done. More

by aaanak13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex
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Jun 24, 2021 -

Autonation Subaru Carlsbad responded

Thank you for choosing Bob Baker Subaru!

June 23, 2021

The best service team ever. Above and beyond. Love them More

by huckabee41
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach Lenfesty
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Jun 23, 2021 -

Autonation Subaru Carlsbad responded

We are honored to receive your support! Many thanks from the Bob Baker Subaru Team!

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