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Autonation Subaru Carlsbad

Carlsbad, CA

Overview
Employees
Reviews
Vehicles
4.6
5,129 Reviews
If you're looking for a new or used Subaru in the San Diego area, be sure to visit AutoNation Subaru Carlsbad. Our expansive showroom features all of the latest new Subaru cars and SUVs, as well as a large selection of other used vehicles for sale. Check out our inventory online today, then schedule a test drive today at AutoNation Subaru Carlsbad.
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5500 Paseo Del Norte

Carlsbad, CA

92008

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Showing 5,129 reviews

June 30, 2021

I had a great experience! Everyone was extremely helpful and kind. The lady who helped me finance my car was wonderful too! So happy with my new car. More

by emilynpelz11
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelly Madden, Hugh Stewart
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Jul 01, 2021 -

Autonation Subaru Carlsbad responded

We’re glad we could deliver a 5-star experience Emily! Thanks for choosing Bob Baker Subaru!

June 28, 2021

Honest and helpful staff. They are always willing to accommodate you. More

by donato_family
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JP Phillips
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Jun 29, 2021 -

Autonation Subaru Carlsbad responded

Thank you for this wonderful review! We're so glad our team has given you great care! - Bob Baker Subaru

June 28, 2021

Super fast and kind. My service guy, Zach, was helpful and seemed like he really likes his job. More

by jan_hosig
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach Lenfesty
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Jun 30, 2021 -

Autonation Subaru Carlsbad responded

Thank you! We're glad to hear Zach made this a great experience! – Bob Baker Subaru

June 26, 2021

Did not know we needed extra things done when we brought it in for oil change - probably should have told us when we set the appointment but Andrew got it done More

by CECKHOFF1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Ferrer
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Jun 28, 2021 -

Autonation Subaru Carlsbad responded

Thanks for your feedback. We're glad Andrew could take care of everything and we hope you will reach out if you wish to discuss your experience any further.

June 26, 2021

Hugh was nothing but the best, it was such a great experience! More

by lindsayhdz19
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hugh Stewart
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Jun 28, 2021 -

Autonation Subaru Carlsbad responded

Hugh will be so happy to hear you enjoyed your visit! Thanks so much for leaving us your feedback! - Bob Baker Subaru

June 25, 2021

This is my second Subaru I have bought from Jason Field. He is the best!! More

by VOLCOMDEDEE
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joey Montoya, Jason Field
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Jun 25, 2021 -

Autonation Subaru Carlsbad responded

This is so great to hear! Thank you for leaving Jason your five-star review! - Bob Baker Subaru

June 25, 2021

Thank you to the friendly staff, sales personnel and Finance team. I appreciate your service and support with learning about my new-to-me Subaru Impreza. More

by Dianariver
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelly Madden, Seth Sonstein, Terry Heitger, Jason Field, Matthew Caulfield
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Jun 25, 2021 -

Autonation Subaru Carlsbad responded

We appreciate the shoutout to our team! It's great to hear their hard work has helped you have a great experience! We hope you enjoy your new-to-you Impreza and will see you next time! - Bob Baker Subaru

June 25, 2021

Very busy service department and not especially friendly from scheduling to service. I had to schedule my software update two times and both times the scheduler seemed annoyed I called. Service guy just did More

by KCCN
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
JP Phillips
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Jun 25, 2021 -

Autonation Subaru Carlsbad responded

Yes, we are very busy sorry about that, we have a large following of customers because customers like coming here. Sorry about the schedule issue what is you full name so I can see who helped you and see what happened. Norm

June 25, 2021

George was awesome. I didn’t feel pressured at any time! More

by Shannon
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Mang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kelly in finance
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Jun 25, 2021 -

Autonation Subaru Carlsbad responded

Thanks for the awesome feedback, Shannon! We're lucky to have George on the Bob Baker Subaru team!

June 24, 2021

Would not work with Wheels. Denied wheel replacement and break pads. Will not return. More

by jennifer.duclos
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
JP Phillips
Report | Print
Jul 09, 2021 -

Autonation Subaru Carlsbad responded

We're sorry your experience didn't live up to our expectations. We'd like to help address these concerns when you have the time to discuss them with me. Please reach out at your earliest convenience. Thank you, Norman Amabile - Service Manager - (760) 804-5037

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