Autonation Subaru Carlsbad

Tanner went above and beyond to make everything go smoothly. As a mom of two under 5yrs, he made sure everything moved quickly and kept me in the loop the whole time. I will always request him in futu smoothly. As a mom of two under 5yrs, he made sure everything moved quickly and kept me in the loop the whole time. I will always request him in future visits because of his helpfulness and understanding. It’s employees like him that make me want refer friends to this specific dealership. My mom just bought a new Subaru Outback because of tanners help with my outback I recently purchased from you. Thank you for having great employees that make it a good experience every time we visit. More

Well responsive and understanding to customer’s needs and concerns. Friendly and kind environment and hard working staff. I enjoyed my experience and will visit again! concerns. Friendly and kind environment and hard working staff. I enjoyed my experience and will visit again! More

The service center is great! Zach has always been super helpful and courteous. I’ve had my car in for oil change, recall and a replacement amp. All done with a smile. helpful and courteous. I’ve had my car in for oil change, recall and a replacement amp. All done with a smile. More

Great service department!Erik Lopez went above and Great service department! Erik Lopez went above and beyond to make sure everything was complete. Five stars to Erik! Great customer service. My ca Great service department! Erik Lopez went above and beyond to make sure everything was complete. Five stars to Erik! Great customer service. My car was done in great time too More

The dealership seems to be trying to make it a better experience. The text and email messages are a bit confusing. I was greeted promptly and courteously. The waiting area is clean but not overly invitin experience. The text and email messages are a bit confusing. I was greeted promptly and courteously. The waiting area is clean but not overly inviting. WiFi is good and I was able to find a spot to work for a couple hours. I had tires installed and an alignment. The tires are not in stock and the ordering process delayed my initial appointment by a couple days. I think the Subaru tire finder on the website needs some work as there are no prices displayed so I ended up making a phone call to get the tires ordered. In general I am ok with having my car serviced at Bob Baker. More

Excellent service overseen by service rep Erik Lopez. FYI The only reason I gave a “Good” rating for Price is that repair of a tire for a puncture and slow leak due to nail is a no charge loss Lopez. FYI The only reason I gave a “Good” rating for Price is that repair of a tire for a puncture and slow leak due to nail is a no charge loss leader service for Discount Tire. More

Professional, informative staff. Excellent inventory. Covid precautions. Knowledge of Subaru culture, ethics, service, team availability. Made me feel welcome upon multiple visits fir test drives. Covid precautions. Knowledge of Subaru culture, ethics, service, team availability. Made me feel welcome upon multiple visits fir test drives. More

My service advisor Julian the as great! Kept in touch and let me know as soon as my car was ready to be picked up. let me know as soon as my car was ready to be picked up. More

It is clean and beautiful! Everyone was helpful and friendly! I have recommended Subaru’s to all my family and friends! Thank you for making service so easy! friendly! I have recommended Subaru’s to all my family and friends! Thank you for making service so easy! More

Amazing time, the hustle Joey in finance and Manny had to make sure I got in the car I wanted was amazing. As a women showing up to a car dealership the fact that they dealt and spoke with me while my husban make sure I got in the car I wanted was amazing. As a women showing up to a car dealership the fact that they dealt and spoke with me while my husband was there speaks volumes. More