Autonation Subaru Carlsbad

Julian Perez delivered great customer service. Very polite, explained items and assured/explained us that we had choice. We went with the full package and it as worth it. polite, explained items and assured/explained us that we had choice. We went with the full package and it as worth it. More

Outstanding service & knowledgeable service tech Tanner assisted on explaining repairs, and timing was great. All repairs on transmittion, radio head, and wheel balancing have my XT performing nicely!! T assisted on explaining repairs, and timing was great. All repairs on transmittion, radio head, and wheel balancing have my XT performing nicely!! Thank you More

Yuri got us a great deal! We are really enjoying our new Outback. Talk to Yuri you’ll be glad you did! Joey in finance made the part which is usually difficult easy! Outback. Talk to Yuri you’ll be glad you did! Joey in finance made the part which is usually difficult easy! More

The vehicle was leased, with the lease period ending 4/21/21. With the lease, I purchased an option for all service during the lease period. Your service center always calls informing us that the vehi 4/21/21. With the lease, I purchased an option for all service during the lease period. Your service center always calls informing us that the vehicle is ready for the scheduled maintenance. On 4/12, we received such a call, and we scheduled the service for 4/16 (during the lease period). Upon getting this work done, we were told that this was not covered by the lease-prepaid service agreement. We argued to no avail, and paid for the service. It's a petty thing and a small amount, but I believe that your were completely wrong - it was during the lease period, and we were not told during the scheduling that the service cost was not covered. I have purchased 5 cars from Bob Baker, and will be looking for a new Subaru soon - but I will probably shop elsewhere. More

Fast on time service, service writer Erik very polite, was spot on about how long derive would take. Was messaged when car was ready to pick up was spot on about how long derive would take. Was messaged when car was ready to pick up More

Zach is the best. He communicated honestly, delivered on his expectations, connected with me with respect and kindness. Give him a raise! He rocks!! Yay! his expectations, connected with me with respect and kindness. Give him a raise! He rocks!! Yay! More

My service Rep, Zach was terrific. He made sure to explain all procedures to me ahead if time and let me know how it was progressing as I had to stay in the waiting room He was also positive abou explain all procedures to me ahead if time and let me know how it was progressing as I had to stay in the waiting room He was also positive about the dealership and always Very pleasant More

Excellent! Really happy with the work and communication from Zach and JP over many visit. All our work is done at the dealership and will be as long as we own the car. from Zach and JP over many visit. All our work is done at the dealership and will be as long as we own the car. More

They did a great job. Service was on a Saturday when the car wash was closed but they did us a favor and washed our car anyway. car wash was closed but they did us a favor and washed our car anyway. More

Zach was absolutely incredible!! I live in Northern California and was in Vista for a family emergency when my car broke down. He was so helpful and so kind. I honestly don’t know how I would have hand California and was in Vista for a family emergency when my car broke down. He was so helpful and so kind. I honestly don’t know how I would have handled the added stress if not for him. So Thank You Zach!!! You are a true Rockstar!!!! More