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Autonation Subaru Carlsbad

Carlsbad, CA

4.6
5,195 Reviews
If you're looking for a new or used Subaru in the San Diego area, be sure to visit AutoNation Subaru Carlsbad. Our expansive showroom features all of the latest new Subaru cars and SUVs, as well as a large selection of other used vehicles for sale. Check out our inventory online today, then schedule a test drive today at AutoNation Subaru Carlsbad.
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5500 Paseo Del Norte

Carlsbad, CA

92008

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Showing 5,195 reviews

March 24, 2021

While I didn’t purchase my Subaru from Bob Baker Subaru, I’ve had all my service done by them and the service and people have been great. More

by bryan.ridgely
Recommend Dealer
Yes
Employees Worked With
JP Phillips
Mar 25, 2021 -

Autonation Subaru Carlsbad responded

Bryan, Thanks for your confidence in Bob Baker Subaru! We're glad to hear our team has provided you with reliable service to keep your vehicle in the best shape possible! We'll see you at your next service appointment!

March 24, 2021

Excellent , from the moment I arrived to the moment I picked up my car. The serví representative was very attentive and very helpful . Thank you for a great experience More

by rdms5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JP Phillips, Tanner Knapp
Mar 25, 2021 -

Autonation Subaru Carlsbad responded

It's wonderful to hear your experience with our service team has been so positive! We'll pass your five-star review to our team! Thanks for choosing Bob Baker Subaru!

March 24, 2021

The service department at Bob Baker Subaru was top notch as always. I worked with Joseph Philips (JP) this time and he was excellent. He was completely professional, keeping well informed on the status of More

by azhassanein
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach Lenfesty, JP Phillips
Mar 25, 2021 -

Autonation Subaru Carlsbad responded

Thank you for the wonderful review! We're glad JP took great care of you during your most recent visit and we'll be sure to share your kind feedback with him. Thanks for being a Bob Baker Subaru customer and we'll see you at your next visit!

March 24, 2021

Good communication and attention to detail I have Good communication and attention to detail I have nothing else to say Your requirement for a twenty five word review is not right I would lowe More

by dm0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julian Perez
Mar 25, 2021 -

Autonation Subaru Carlsbad responded

Thank you for the feedback. The 25-word minimum is a DealerRater requirement, not our own. We appreciate you taking the time to leave us a review and hope we can be of service to you again in the future. Take care!

March 24, 2021

JP was very helpful, thorough and knowledgeable. He reassured me and saw to it that the previously supposedly carried out multi-point inspection (at 30K mileage) was done, as it was not documented in e More

by uniatjpja
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JP Phillips
Mar 25, 2021 -

Autonation Subaru Carlsbad responded

We're glad to hear JP and our team gave you a great experience! We appreciate your feedback and will be sure to let our team know about your review! Take care until next time!

March 24, 2021

Courteous and helpful. We missed our scheduled appointment but they worked with us to get our service done the same day. They also washed the outside of our vehicle. More

by msmoran
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tanner Knapp
Mar 25, 2021 -

Autonation Subaru Carlsbad responded

We're so glad our team could get you onto the schedule! Thank you for your great review and for choosing Bob Baker Subaru! We'll see you at your next service appointment!

March 24, 2021

Very professional from start to finish. We are very satisfied with the repairs and the time it took be completed. We would definitely recommend. Thank you More

by Esquedas4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach Lenfesty
Mar 25, 2021 -

Autonation Subaru Carlsbad responded

Thanks for your five-star review and recommendation! Your feedback means a lot to us and helps us continue to grow, so your comments are appreciated! We hope to see you for your next service visit! - Bob Baker Subaru

March 24, 2021

I found the service at this dealership to be thorough and efficient. The work has been fairly priced with clear estimates, and personnel I have encountered have always been courteous and pleasant. More

by ganderson0101
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tanner Knapp
Mar 25, 2021 -

Autonation Subaru Carlsbad responded

Thanks for the review! We're happy to hear you've had pleasant experiences here at Bob Baker Subaru! We will continue to strive for five-star care and look forward to seeing you next time!

March 24, 2021

Tanner was nice and helped with my free oil change as the original dealership did not appropriately submit the paperwork. However there was a lengthy delay waiting to pick up my car and it had not been washe More

by mchristiansen24
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Tanner Knapp
Mar 26, 2021 -

Autonation Subaru Carlsbad responded

Thank you for bringing this to my attention. I apologize for any inconvenience this experience may have caused for you and will be speaking with my team about your comments. We hope you'll give us a chance to do better in the future. Thanks again, Norman Amabile - Service Manager - (760) 804-5037

March 24, 2021

Terrance was extremely helpful and listened to everything I said when I was buying a car. No one ever tried to upsell me with something unnecessary! The easiest buying experience ever! More

by karen mateo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Terrance Sterbenz
Mar 24, 2021 -

Autonation Subaru Carlsbad responded

Thanks for sharing your buying experience with Terrance! We're lucky to have him on the Bob Baker Subaru team!

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