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Autonation Subaru Carlsbad

Carlsbad, CA

Overview
Employees
Reviews
Vehicles
4.6
5,132 Reviews
If you're looking for a new or used Subaru in the San Diego area, be sure to visit AutoNation Subaru Carlsbad. Our expansive showroom features all of the latest new Subaru cars and SUVs, as well as a large selection of other used vehicles for sale. Check out our inventory online today, then schedule a test drive today at AutoNation Subaru Carlsbad.
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5500 Paseo Del Norte

Carlsbad, CA

92008

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Showing 5,132 reviews

January 25, 2021

Professional, personal and honest, From sales to the service department they treated me right and fixed any concerns. They were never pushy on selling me something I didn't want or need. More

by jbulow73
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yuri Ganzha
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Seth Sonstein, JP Phillips, Tanner Knapp
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Jan 26, 2021 -

Autonation Subaru Carlsbad responded

That's what we like to hear! Thank you for the positive feedback, it means so much to our whole team!

January 25, 2021

My husband and I had a great experience purchasing our Subarus. Everyone was so nice and patient with us. I’m excited to be part of the Subaru family! More

by scooter_2703
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yuri Ganzha
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christy Vogel, Bill Kornik
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Jan 25, 2021 -

Autonation Subaru Carlsbad responded

Welcome to the Subaru family! We appreciate your feedback and hope to work with you again in the future! - The Bob Baker Subaru Team

January 24, 2021

Hugh was the nicest sales man I have ever met!! He made me feel like I was at home! Coming back to buy another car from hugh! More

by skylarclark13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hugh Stewart
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Jan 25, 2021 -

Autonation Subaru Carlsbad responded

Thank you for your kind review! Hugh will be so happy to hear he has gained a loyal customer! Thanks again and take care, from all of us at Bob Baker Subaru.

January 23, 2021

Good service, but they need to mandate mask wearing indoors. Joseph provided good customer service. The vehicle they provided me while they had my car was great. More

by Ciri06
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JP Phillips
Report | Print
Jan 26, 2021 -

Autonation Subaru Carlsbad responded

Thank you for this feedback - we will be passing it along to the team. If there's any additional feedback you'd like to make us aware of, please don't hesitate to reach out directly. Don Elliott - Customer Service Relations Manager - (760) 804-5038

January 23, 2021

Very polite and on time. Had an appointment at 8 am. I was greeted about 10 minutes after I arrived and was finished with paperwork by 8:20. More

by davidscunniff
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JP Phillips
Report | Print
Jan 26, 2021 -

Autonation Subaru Carlsbad responded

Thanks for the great review! We're glad our team could get you on your way quickly, and we hope to see you again next time here at Bob Baker Volkswagen Subaru!

January 23, 2021

Service is always very good. We can get the car in when we want. I am a bit ticked off that I need to have a 25 word minimum. Probably will not do survey next time. More

by cdwendt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Carrasco
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Jan 26, 2021 -

Autonation Subaru Carlsbad responded

Customer feedback is important to us, thanks for providing this positive review of our service team. It means so much to all of us at Bob Baker Subaru!

January 22, 2021

Very easy to make an appointment to see the see the car. Felt comfortable test driving the car. Everyone was nice, knowledgeable and welcoming. Felt at ease and didn’t feel pressured to buy the car. More

by robin.redmon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Aguilera , Armando Rodrigues
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Jan 22, 2021 -

Autonation Subaru Carlsbad responded

Thank you for sharing your experience with us at Bob Baker Subaru. We're so glad to hear we could make the process pressure-free! We look forward to seeing you again!

January 22, 2021

Service and the Parts Department are awesome. Nice and professional and I recommend this to my family and to my fringe and to every body More

by requestedremove
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I forgot his name on Parts department
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Jan 22, 2021 -

Autonation Subaru Carlsbad responded

Thank you for this awesome feedback! We appreciate your recommendations and are glad to have you as a Bob Baker Subaru customer!

January 22, 2021

Bob Baker hires Great employees. I could get my service cheaer elsewhere, but trust and a great smile go a long way. Thanks Bobby and Will! More

by HBar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby Reynolds, William Carrasco
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Jan 22, 2021 -

Autonation Subaru Carlsbad responded

Thank you for your confidence in Bob Baker Subaru, and for your business. We are thankful to have you as a customer!

January 22, 2021

Have been to other San Diego dealer service departments, but the service (especially the Advisors) is unmatched. We have trusted our (multiple) Outbacks to them. More

by caprario_home
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Kobara, Zach Lenfesty
Report | Print
Jan 22, 2021 -

Autonation Subaru Carlsbad responded

Wow! Thanks for trusting Bob Baker Subaru with all of your automotive needs! It is always our pleasure to assist you, and we look forward to your continued business with us.

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