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Autonation Subaru Carlsbad

Carlsbad, CA

4.6
5,125 Reviews
If you're looking for a new or used Subaru in the San Diego area, be sure to visit AutoNation Subaru Carlsbad. Our expansive showroom features all of the latest new Subaru cars and SUVs, as well as a large selection of other used vehicles for sale. Check out our inventory online today, then schedule a test drive today at AutoNation Subaru Carlsbad.
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5500 Paseo Del Norte

Carlsbad, CA

92008

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Showing 5,125 reviews

December 31, 2020

Excellent response initially and as follow up with explanations of what was necessary and what was recommended within less than 24 hrs of my initial contact More

by Judy.keene
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julian Perez
Jan 04, 2021 -

Autonation Subaru Carlsbad responded

This is what we like to hear, Judy! Thank you for visiting our team at Bob Baker Subaru! See you next time!

December 31, 2020

Bob baker Volkswagen Subaru was very helpful in making my decision to buy a new car. The staff was kind and helpful throughout the process. More

by rmartinez140
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joey from Finance , Robert Simon, Christy Vogel
Jan 04, 2021 -

Autonation Subaru Carlsbad responded

Thank you for coming to visit us here at Bob Baker Volkswagen Subaru! We're glad our team had the opportunity to assist you with your new vehicle and we hope to work with you again in the future!

December 30, 2020

This place is the best for sales, service and parts help! Their staff is so friendly. I would only buy in the future from this dealership. More

by nfc2008
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hugh Stewart
Dec 31, 2020 -

Autonation Subaru Carlsbad responded

Thank you so much for these kind comments! We're honored to serve your automotive needs and look forward to your next visit with us here at Bob Baker Volkswagen Subaru!

December 30, 2020

Very efficient service. I was in and out timely and all work performed was explained well. Bob Baker has a good service department system, that is why I continue to use them. More

by Tzonaras
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brenden
Dec 31, 2020 -

Autonation Subaru Carlsbad responded

Thank you for trusting the Bob Baker Volkswagen Subaru team with your vehicle's service needs! We're grateful for your support and look forward to your next visit!

December 30, 2020

I went to get my oil changed on my current car and left with a new, used car! I attribute this to Jason Field. He was great and genuinely was excited for me to get this car as I was. I probably wouldn’t More

by maryse0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Field
Dec 31, 2020 -

Autonation Subaru Carlsbad responded

Thank you for coming to visit us! We're happy to hear that you enjoyed working with Jason and hope you're enjoying the new vehicle so far. Take care and thanks again, from all of us here at Bob Baker Volkswagen Subaru!

December 30, 2020

What a team! You can guess by the camaraderie between coworkers that everybody loves their jobs here at Bob Baker. Hugh was over-the-top friendly and patiently answered all my questions. Nicolas had a co More

by Joan-Marie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicolas in. Finance, Armando Rodrigues, Hugh Stewart, Julian Perez
Dec 31, 2020 -

Autonation Subaru Carlsbad responded

Thank you so much for the excellent review! It's validating to our team to hear you felt this way at our dealership, and we can't wait to pass along these kind comments to Hugh and Nicolas. We appreciate your business and hope to see you next time here at Bob Baker Volkswagen Subaru!

December 30, 2020

Erik was a great service advisor. He was cheerful, friendly and a pleasure to work with! Our Forester was serviced fast and all our issues were addressed and solved. We love using the Bob Baker Suba More

by carolynohare
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erik
Dec 31, 2020 -

Autonation Subaru Carlsbad responded

Thank you so much for your business! We're grateful to have you as a customer and look forward to your next visit! - The Bob Baker Subaru Team

December 30, 2020

Jim was knowledgable and organized in his presentation of the vehicle to us. Taking the time to explain the various functions has made reviewing all the manuals much easier. More

by dmswhite
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Mirreghabie, Armando Rodrigues
Dec 31, 2020 -

Autonation Subaru Carlsbad responded

Thanks for taking the time to share your experience with Jim at Bob Baker Subaru. We appreciate your business and hope to work with you again in the future!

December 30, 2020

I was able to get in and out quickly without an appointment for an oil change. Eric was very thorough in his safety check explanation. More

by K1JUAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric
Dec 31, 2020 -

Autonation Subaru Carlsbad responded

Thank you for choosing Bob Baker Subaru, we appreciate your positive feedback!

December 29, 2020

Jim was our client advisor and we could not have had a better experience. He was very knowledgeable and we didn’t feel pressured to make any decisions. Very happy with the service we received from everyon More

by orarafam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Mirreghabie, Seth Sonstein, Joshua Perry
Dec 30, 2020 -

Autonation Subaru Carlsbad responded

We're glad to see Jim and Josh took great care of you during your recent visit to Bob Baker Subaru! We look forward to working with you again in the future!

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