Autonation Subaru Carlsbad

The time we spent buying the vehicle wasn’t very organized, felt like they were stalling us at times either not understanding what to do next, or maybe didn’t have the manpower at the time. we had t organized, felt like they were stalling us at times either not understanding what to do next, or maybe didn’t have the manpower at the time. we had to have service done on the vehicle immediately after the purchase due to door scratches and dings...this was true my a joke. Took the car down there 3 different times based on being told by your reps to bring it down to have the work done. 2/3 times zero work was done. i could certainly understand a mistake, but to not insure after the first one that you don’t repeat it, is just incompetence frankly. More

Christy was amazing, no hassle, no pressure, and worked with my needs. Left happy and no regrets! Thanks again loving my new Subaru will recommend! with my needs. Left happy and no regrets! Thanks again loving my new Subaru will recommend! More

Everyone was very nice. But I am not satisfied withe the paint job. Imperfections in the paint is color is off. I did show the imperfections but nothing was done about it paint job. Imperfections in the paint is color is off. I did show the imperfections but nothing was done about it More

I really enjoyed working with Yuri. He didn't beat around the bush and made the purchase simple. They should fix the lighting in the parking lot though. the bush and made the purchase simple. They should fix the lighting in the parking lot though. More

I like my friendly and thorough serviceman plus the customer waiting room. Missing the coffee and snacks during Covid-19. Im still waiting for a callback regarding purchase of a renewal of my extended customer waiting room. Missing the coffee and snacks during Covid-19. Im still waiting for a callback regarding purchase of a renewal of my extended warranty from the finance department. More

Great and transparent. Very quick transaction and helpful to understand. Easy test drive. Jason was patience and answered all our questions. Good safety procedures for COVID to understand. Easy test drive. Jason was patience and answered all our questions. Good safety procedures for COVID More

This is the third Subaru I have bought from Bob Baker Subaru. Christy sold me my last two Forester’s. She is very professional. I never felt pressured by her. I will definitely be back in the future and Subaru. Christy sold me my last two Forester’s. She is very professional. I never felt pressured by her. I will definitely be back in the future and will recommend Bob Baker to my friends and family. More

This is the second time we’ve purchased cars from Bob Baker Subaru and they have been excellent to work with. We’ve gotten the cars and the service we wanted. Baker Subaru and they have been excellent to work with. We’ve gotten the cars and the service we wanted. More

Bobby in the service department did a great job taking care of me. So did Charles in relation to making me feel taken care of. Thanks again for the amazing service. care of me. So did Charles in relation to making me feel taken care of. Thanks again for the amazing service. More

They are the beat and exceeded my expectations at every turn. Would not hesitate to recommend them to anyone. Most impressive was how they treated me after the sale. Excellent in every aspect. turn. Would not hesitate to recommend them to anyone. Most impressive was how they treated me after the sale. Excellent in every aspect. More