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Autonation Subaru Carlsbad

Carlsbad, CA

4.6
5,125 Reviews
If you're looking for a new or used Subaru in the San Diego area, be sure to visit AutoNation Subaru Carlsbad. Our expansive showroom features all of the latest new Subaru cars and SUVs, as well as a large selection of other used vehicles for sale. Check out our inventory online today, then schedule a test drive today at AutoNation Subaru Carlsbad.
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5500 Paseo Del Norte

Carlsbad, CA

92008

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Showing 5,125 reviews

November 14, 2020

I am happy with my purchase and the service I received from Christie and everyone else. The only thing I would have changed is when I brought my car in for the clear coat on the paint was that I had to ge More

by thehards
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Finance guy was good too, can’t remember his name, Armando Rodrigues, Christy Vogel
Nov 16, 2020 -

Autonation Subaru Carlsbad responded

We appreciate the great review, as well as the feedback about the rental car - we will be passing it along to our team. Thanks for being a Bob Baker Subaru customer, and we'll see you next time!

November 13, 2020

Yuri was knowledgeable, polite and efficient. He personalized the entire process and made our first lease experience easier than we could have imagined. He followed up after the sale and helped us o More

by eitanmdavis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yuri Ganzha
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Madrid helped us at the end of sale. Great experience. Thank you! , Seth Sonstein, Robert Simon
Nov 16, 2020 -

Autonation Subaru Carlsbad responded

Thank you so much for the wonderful comments about our team! We appreciate you trusting Bob Baker Subaru with your business, and we hope we have the opportunity to work with you again in the future. Until then, enjoy your new Subaru and please don't hesitate to reach out if there's anything else we can assist you with!

November 13, 2020

Always professional. You always explain everything clearly and give me confidence in your service. The staff is always friendly and upbeat. Prices, well, I know I’m paying a premium to be serviced at More

by pattybarden
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brendon Pedrotti
Nov 13, 2020 -

Autonation Subaru Carlsbad responded

Thank you for always choosing our service team at Bob Baker Subaru! We appreciate your review, and look forward to seeing you again!

November 13, 2020

Had a great experience. Tanner Knapp did a really good job. He had great communication and his knowledge of engine’s was awesome. I will be back because of him. Great job! More

by cwthompson54
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tanner Knapp
Nov 13, 2020 -

Autonation Subaru Carlsbad responded

Thank you for the awesome feedback! We're delighted to hear that Tanner took great care of you during your visit, and we look forward to seeing you again! - The Bob Baker Subaru Team

November 13, 2020

always a pleasure. Wait times good, friendly staff, loaner car access good. Never a hassle to bring car in-appointment or not. Julian took care of me with updates and access to a loaner car More

by markayallen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julian Perez
Nov 13, 2020 -

Autonation Subaru Carlsbad responded

Thank you for the five-star review! We appreciate your support, and look forward to your next visit with us! Take care and thanks again! - The Bob Baker Subaru Team

November 13, 2020

We have used Bob Baker for multiple vehicles and they have been fantastic every time. We highly recommend them for anyone looking for a new vehicle. More

by mitchellcabinets
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shannon , Robert Simon
Nov 13, 2020 -

Autonation Subaru Carlsbad responded

Thank you so much for your loyal business! We're glad that our team has continued to earn your five-star rating and we look forward to your next visit here at Bob Baker Subaru!

November 13, 2020

Best service! They always make me feel comfortable and do quality work! I tell everyone that has a VW to get their car worked on through Bob’s Baker. Thank you Bobby for taking care of me and my Jetta! More

by Amber Leas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby Reynolds
Nov 16, 2020 -

Autonation Subaru Carlsbad responded

We appreciate you taking the time to leave us a review, Amber! Thank you for being a Bob Baker Subaru customer, and we'll see you next time!

November 13, 2020

Easy, pressure-free experience. We would have liked to have been able to see more cars on the lot but they made it work for us. They also seemed to take a long time to get the deal done. More

by ljberesford
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Forrest , Robert Simon, Hugh Stewart
Nov 16, 2020 -

Autonation Subaru Carlsbad responded

Thank you for your honest review. We hope to provide you with a 5-star experience next time at Bob Baker Subaru!

November 13, 2020

Even with appointment waited 3 hours before car was taken back! What’s the point of making an appointment? Service tech Eddie was very friendly. More

by emcdonnell0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Bobby Reynolds
Nov 18, 2020 -

Autonation Subaru Carlsbad responded

Sorry for the long wait that is not what we want, we have made adjustments to our schedule. Your next visit should be less time again sorry for the wait. Norm

November 13, 2020

Came in for the 1st oil change. Service great very friendly. Only thing missing was the coffee... but I understand everything is shut down because of covid More

by lauranewman109
Friendliness
Recommend Dealer
Yes
Employees Worked With
JP Phillips
Nov 16, 2020 -

Autonation Subaru Carlsbad responded

Hi Laura, thank you for choosing Bob Baker Subaru. Thank you for understanding about not having free refreshments for our guests. We hope to continue with this amenity when it's safe.

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