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Autonation Subaru Carlsbad

Carlsbad, CA

Overview
Employees
Reviews
Vehicles
4.6
5,130 Reviews
If you're looking for a new or used Subaru in the San Diego area, be sure to visit AutoNation Subaru Carlsbad. Our expansive showroom features all of the latest new Subaru cars and SUVs, as well as a large selection of other used vehicles for sale. Check out our inventory online today, then schedule a test drive today at AutoNation Subaru Carlsbad.
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5500 Paseo Del Norte

Carlsbad, CA

92008

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Showing 5,130 reviews

November 12, 2020

Not a good experience for the first service that I had with the car I bought there for my daughter. I would encourage someone to contact me to review and address. More

by crosstrek
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Not sure
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Nov 30, 2020 -

Autonation Subaru Carlsbad responded

Thank you for the feedback - we'd like to get a better understanding of what happened during your visit. If you could please give me a call at your earliest convenience, it would be greatly appreciated. Thank you, Norman Amabile - Service Manager - 7608045037

November 12, 2020

From the first phone call to walking into the dealership was wonderful. Everyone very helpful and friendly. George was amazing and helpful. Fiancé was easy and gave me the best deal More

by Sunetic
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Mang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Seth Sonstein, Joshua Perry
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Nov 13, 2020 -

Autonation Subaru Carlsbad responded

This is what we like to hear! We're so happy that George provided you with the best service, and worked on finding you the best deal! See you next time at Bob Baker Subaru!

November 11, 2020

Sam was excellent! He was kind and patient with us. Robert was also very warm and friendly. Bob Baker Subaru of Carlsbad is class act! More

by AVILODESIGNS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Simon
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Nov 12, 2020 -

Autonation Subaru Carlsbad responded

Thank you for the wonderful feedback about our team! We appreciate you coming to visit us here at Bob Baker Subaru, and we hope you'll be doing so again in the future. Take care and thanks again!

November 11, 2020

I always look forward to bringing my car in for service, I am given nothing but the utmost attention and wonderful customer service. I am always taken care of and know my experience will be great. Thank you More

by NSHADWARD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Carrasco
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Nov 12, 2020 -

Autonation Subaru Carlsbad responded

Thank you for the wonderful review! We're glad to hear that Will and the team continue to take great care of you, and we appreciate you being a loyal Bob Baker Subaru customer. Thanks again and we'll see you next time!

November 11, 2020

Great experience and relatively pain free. Arrived at 6:30pm for a test drive only and was driving home just after 9:00pm (even with a six month old baby in hand). Pressure free sales experience with com More

by Evan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Seth Sonstein, Joshua Perry, Dustin Thompson
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Nov 12, 2020 -

Autonation Subaru Carlsbad responded

Thanks for the great review of Bob Baker Subaru, Evan and congratulations on your new vehicle - we hope you're loving it so far! Take care and we'll see you next time!

November 11, 2020

There was a problem with my oil filter after service. Everything was explained to me, and taken care of by staff. They were extremely apologetic, and provided me with a free wash and detail. Overall, a p More

by Abbey Jackson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colton Shriver
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Nov 12, 2020 -

Autonation Subaru Carlsbad responded

Thank you for giving us the opportunity to turn your experience around, Abbey! We appreciate the kind review and hope you'll be visiting us again here at Bob Baker Subaru!

November 11, 2020

Quick and easy! The service department was able to schedule service as requested. Service was done efficiently and completed as promised. Rental car provided for recall. More

by Axxxx
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Bobby Reynolds
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Nov 12, 2020 -

Autonation Subaru Carlsbad responded

Thanks for taking the time to leave this five-star review for our service department - it is greatly appreciated by all of us here at Bob Baker Subaru, and we hope you'll be visiting us again in the future!

November 11, 2020

Open before my job starts, super fast to get in, and just as fast out! Very happy with the way it all worked out! Will use them again for sure. More

by liseeddy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach Lenfesty
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Nov 12, 2020 -

Autonation Subaru Carlsbad responded

Thank you for choosing Bob Baker Subaru, Lise! We hope to see you at your next appointment!

November 11, 2020

I was really impressed with the attention to detail and follow up from my recent service! Your team does a great job and went beyond the call of duty! I love the fact that they washed the car, too- a ni More

by jdecelles2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JP Phillips
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Nov 12, 2020 -

Autonation Subaru Carlsbad responded

Thank you for taking the time to share your experience with Bob Baker Subaru! We're glad our team could exceed your expectations and we'll be sure to pass along your kind comments. Thanks again and we'll see you next time!

November 10, 2020

Satisfied with my experience.Returning customer, will be Satisfied with my experience. Returning customer, will be returning my business and will pass on my experience to others. Thank you. Stay safe, bye More

by Gerald Desmond
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Simon, Jason Field
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Nov 10, 2020 -

Autonation Subaru Carlsbad responded

Thank you for your loyal business, Gerald - it is greatly appreciated by all of us here at Bob Baker Subaru, as is the kind review. See you next time!

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