Autonation Subaru Carlsbad

Bought my first Subaru thanks to Yuri, who was vey helpful, friendly, informative and patient. My entire experience at Bob Baker was excellent. I now see first hand why so many people like Subaru. Gre helpful, friendly, informative and patient. My entire experience at Bob Baker was excellent. I now see first hand why so many people like Subaru. Great customer service and a great new car! Thanks! More

all well, as always. this is a tightly run service department and i will keep coming back. great attention to detail from the team, great service, and good amenities allow one to work while the car is department and i will keep coming back. great attention to detail from the team, great service, and good amenities allow one to work while the car is getting serviced. More

Very organized. And I don’t like being told how many words is the minimum to write. Hope you change this soon. It turns me off that I might not submit anything again. words is the minimum to write. Hope you change this soon. It turns me off that I might not submit anything again. More

Took almost 3 hours for a very simple oil/filter change. Twice as long as it should have. Quality of service and customer relations were well done. Twice as long as it should have. Quality of service and customer relations were well done. More

Hugh is honest and professional and made the car buying experience with a toddler a breeze! We will definitely come back in the future! Thank you!! experience with a toddler a breeze! We will definitely come back in the future! Thank you!! More

I’m a bit late with my review but it is well deserved. In September, I brought my new forester in for its first free oil change under warranty. The service center was clearly busy but as soon as my service g September, I brought my new forester in for its first free oil change under warranty. The service center was clearly busy but as soon as my service guy got to me I had all of his attention. He answered my questions, was friendly and personable, and even gave us a curtesy call because the car was done sooner than expected. I’ve hated dealing with dealerships in the past but I can honestly say that Bob Baker Subaru has changed my mind for the better. If they are this great during a pandemic I can’t imagine the quality of service when restrictions are lifted. Choose this dealership if you want friendly, knowledgeable staff and excellent customer service! More

Colton was very helpful. They were quick to diagnose the issue and get me back on the road and very communicative while waiting for work to complete. issue and get me back on the road and very communicative while waiting for work to complete. More

Fantastic service team.Friendly, knowledgable, Fantastic service team. Friendly, knowledgable, professional always with a smile. I will always bring my Subi to Bob Baker for servicing and have ev Fantastic service team. Friendly, knowledgable, professional always with a smile. I will always bring my Subi to Bob Baker for servicing and have even recommended to family and friends. More

Excellent customer service and communication. We felt informed and well taken care of by Zach and team. Thank you very much! We are proud to do business with you all. informed and well taken care of by Zach and team. Thank you very much! We are proud to do business with you all. More

Love my service department!! Thank you for going the extra mile and taking great care of me and my car, greatly appreciated! Highly recommended, Mr Lopez Service Advisor! extra mile and taking great care of me and my car, greatly appreciated! Highly recommended, Mr Lopez Service Advisor! More